People's Trust Insurance Reviews 1,085

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 1 out of 5 stars

We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

People's Trust has been good to work…with.

People's Trust has been good to work with and yet through. I have several properties with People's in the past with good outcomes.

8 December 2020
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Reply from People's Trust Insurance

We're so glad everything has worked out to your satisfaction, Robert. We really appreciate your continued support as a member of the People's Trust family.

Rated 5 out of 5 stars

It hasn't been that long that I have…

It hasn't been that long that I have had People's Trust for our house, no claims so far so not problems.

2 December 2020
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Reply from People's Trust Insurance

We appreciate your feedback, Linda. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Nothing terrible happened—actually the…

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my discounts, which is normal, before all the reports were done, like wind mitigation. When the actual wind mitigation report came through, P.T. lowered my insurance cost by $1300.00. They sent me a refund check, which was a Godsend during this pandemic.
(To be upfront, I had a new roof installed 14 months before I went with P.T. My old insurance company did nothing.

1 December 2020
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Reply from People's Trust Insurance

We're happy to hear everything has worked out to your satisfaction, Joseph. Thank you for being a valued policyholder!

Rated 4 out of 5 stars

New customer

Just bought a house and needed wind and homeowners insurance. Good rates for the coverage. Easy people to work with.
However I did not use any of their emergency services yet and hope I don’t need to!

1 December 2020
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Reply from People's Trust Insurance

We appreciate your feedback, RONPr. We hope you won't need emergency services either, but if you do, we'll be there to help you get back to normal fast. Thank you for being a valued policyholder.

Rated 5 out of 5 stars

Peoples Trust was very flexible and…

Peoples Trust was very flexible and understanding since I insured my 2nd home with them after I had returned to NY and was unable to personally be on premises when the policy was written. I will be returning by the end of the year and be able to allow access to the interior and the underwriter's took that into consideration.

18 November 2020
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Reply from People's Trust Insurance

We strive to provide excellent customer service to all our policyholders and are glad to see we exceeded your expectations! Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Thank You

Excellent Policy!

16 November 2020
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Reply from People's Trust Insurance

Thank you for your recommendation, Paul--we really appreciate it.

Rated 5 out of 5 stars

We are so thankful to have found this…

We are so thankful to have found this company for our home insurance. They got us the BEST price out of all S Florida insurance companies!

Thank you People's Trust.

9 November 2020
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Reply from People's Trust Insurance

Hi Kelly, that's great! Our better way of providing home insurance and simplified recovery provides a greater value to our policyholders. Thank you for being a valued policyholder.

Rated 1 out of 5 stars

I pay my insurance you guys did not …

I pay my insurance you guys did not care me I have hire private adjuster u will pay them more thanks.

9 November 2020
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Reply from People's Trust Insurance

Hi Barinder, we'd appreciate the opportunity to discuss any specific issues of concern with you. Please send us a private message with your policy number and we can have a member of our Customer Service Team contact you today.

Rated 5 out of 5 stars

Smooth transition

Was forced to take a policy from an insurance company after my prior company sold the policy. Shopped around and found Peoples Trust. Smooth transition process with very competitive premium. Would highly recommend.

9 November 2020
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Reply from People's Trust Insurance

Hi Ken, we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

We are happy to be new clients.

We are happy to be clients. The process has been very friendly and complete with all of our questions & concerns addressed.

30 October 2020
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Reply from People's Trust Insurance

Thank you for your 5-star recommendation, Anthony; we're happy to have you as part of the People's Trust family.

Rated 5 out of 5 stars

Great customer service

Great customer service . Explained everything and set everything up quickly.

29 October 2020
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Reply from People's Trust Insurance

Hi Lawrence, we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Very competitive pricing and easy to understand the policy

29 October 2020
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Reply from People's Trust Insurance

Thank you Charles, we appreciate your comments.

Rated 5 out of 5 stars

Timely and Responsive

Easy to work with, timely and responsive, very helpful and willing to explain and talk out coverage options. Glad to work with this group.

29 October 2020
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Reply from People's Trust Insurance

Thanks for the feedback Daniel, and your 5-star recommendation!

Rated 2 out of 5 stars

Missing customer service.

My insurance went uo 60 days into the policy and I called to find out why. I was told three different times customer service would call me back within two business days. Here we are 60 days later and still waiting for a call.

23 October 2020
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Reply from People's Trust Insurance

Hi Joseph. We reached out to your agency and asked them to contact you today. In terms of your policy, the agency had listed the construction type of your home as concrete block, but was later verified as wood frame. This caused a $187 increase to the policy. We apologize for the inconvenience you experienced. Feel free to contact any member of our Customer Service Team at 800-500-1818 if you have any questions or concerns about your policy.

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