Items bought lovely quality, no customs duties even though came from abroad, took a bit longer than normal deliveries but understand went through customs etc. Free delivery, good sale prices. Label to... See more
Company replied

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Items bought lovely quality, no customs duties even though came from abroad, took a bit longer than normal deliveries but understand went through customs etc. Free delivery, good sale prices. Label to... See more
Company replied
Pepe Jeans offers modern, comfortable styles with decent fabric quality. The fits feel true to size, and the designs suit everyday wear. Pricing is slightly higher but matches the durability. Overall,... See more
Company replied
Quick delivery and updated regularly before too. Lovely fit, soooo comfortable. Had Pepe jeans years ago and have just been reminded how good they are. Thank you!
Company replied
I just don’t understand why was I asked for review few days before planned delivery. I didn’t receive the product on the day it was supposed to arrive. I planned my activities around the... See more
Company replied
Written by the company
Founded in London in 1973, Pepe Jeans London is an international fashion brand recognized for its strong denim heritage, contemporary urban style and close connection to London creativity and culture. Specializing in denim and casualwear, the brand designs collections for men, women and kids, including jeans, T-shirts, sweatshirts, shirts, dresses, jackets, trousers, footwear and accessories.
Denim remains at the core of PEPE JEANS, with the brand continuously developing new fits, washes and finishes adapted to different styles and trends. Its collections include slim, skinny, tapered, straight, relaxed, loose and barrel fit jeans, combining comfort, innovation and modern design. Beyond denim, the brand also develops casual and smart casual collections designed for everyday wear, blending versatility, functionality and contemporary aesthetics. PEPE JEANS stands out for its creative approach, international identity and ability to reinterpret urban fashion from a modern perspective. The brand focuses on quality materials, innovative design and constant evolution while maintaining an authentic style connected to the dynamic spirit of London. With a strong international presence and a premium casual positioning, PEPE JEANS has become a global reference in denim fashion and contemporary casual style.Written by the company

From a Portobello side street to every corner of the world — denim was never the same again.

Portobello Road, London, United Kingdom

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Fast delivery which is nice but when i went to make a return as the jeans were way to small for the size, i see that the return is priced at 22 punds while the shipping to me cost about 6....
Makes it not worth to return and in the future i won't dare to "gamble" on the fitting being correct.

Reply from Pepe Jeans London
Nice quality but work on the designs.
Looks kinda weird somehow tho.

Reply from Pepe Jeans London

Reply from Pepe Jeans London
Great quality jeans that do what they say on the tin! Fit well and look cool

Reply from Pepe Jeans London

Reply from Pepe Jeans London
The package was not damaged and in good condition. The perfume is amazing and would recomend.

Reply from Pepe Jeans London
Service at the top level. No problem with return, all steps properly communicated. This is the way it should work...

Reply from Pepe Jeans London

Reply from Pepe Jeans London
I bought Pepe Jeans as a replacement for my Levi’s… They are okay but not as good…

Reply from Pepe Jeans London
I returned 3 of the 5 items I bought few days ago and just got now the full invoice again. It is confusing, I hope to receive the updated invoice in the next days.

Reply from Pepe Jeans London

Reply from Pepe Jeans London
Great service during office hours but impossible to contact out of normal office hours. Otherwise efficient and helpful. I struggle to find comfortable day wear trainers but Pepe usually work for me. The sales are a great way to stock up on my faithfulls.

Reply from Pepe Jeans London
After my parcel was lost during the Christmas period and I was refunded, I decided to give it another go and ordered again from Pepe. Shockingly, the order was lost again and another refund had to be issued. Never had an issue with Pepe n the past, but the courier they are now using is appalling. To make matters worse, I told their customer service about my order experience and they don’t really seem to care, refund and move on. One loyal customer lost!

Reply from Pepe Jeans London
I didn't receive anything,I've been waiting for the package for 2 weeks

Reply from Pepe Jeans London
Good quality, good color. Completely news, but I bought a size up and it's a little small. I guess they run small.

Reply from Pepe Jeans London
I recently purchased the women’s Venus low-rise slim-fit jeans, and I couldn’t be happier. I own many pairs of jeans from Pepe, all in the Venus low-rise style, and they never disappoint. Pepe is the only brand I’ve found that truly delivers on what “low-rise” means. I just hope they don’t change this style like they have in the past.

Reply from Pepe Jeans London
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