We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic mints so, so yummy. I am a mint fiend and was moving away from gum for environmental and health reasons. I love how pepper smiths use British mint and xylitol from Finland. I started with in... See more
Company replied
Until very recently I didn't even know that most gum WASN'T all natural ingredients. When I found this out, I decided to switch to a better product. I tried a few and decided that Peppersmith gum tast... See more
Company replied
Peppersmith products are actually very good. However, like many companies nowadays they use subscription traps to keep your money rolling in, as well forcing you to email customer support in order to... See more
Company replied
Company details
Written by the company
Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.
Contact info
Peppersmith HQ, 9 Discovery Way, TN21 0GE, Horam, East Sussex, United Kingdom
- 020 8788 2080
- hello@peppersmith.co.uk
- peppersmith.co.uk
3.9
Great
696 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The mints are way to small
The mints are way to small, and do not last very long in the mouth. Extremely disappointing especially at the price.
3 April 2023
Unprompted review
Reply from Peppersmith
Hi David, we are sorry to hear you were disappointed by the size of our mints.
We take your feedback on board and will keep it in mind for future product development.
Your Peppersmith Team 💚
Delivery and product up to expectation
17 March 2023
Reply from Peppersmith
🎉 Pleased to hear it! Thank you for letting us know!
Keep enjoying our minty delights.
Your Peppersmith Team 💚
Although pricey
Although pricey, this is an excellent chewing gum which I have ordered before.
18 March 2023
Reply from Peppersmith
Thank you for ordering again and for sharing our love of mintiness.
Your Peppersmith Team 💚
Reply from Peppersmith
So pleased to hear it! Spearmint has been very popular.
Thank you for sharing the love.
Your Peppersmith Team 💚
Lovely! (Peppermint gum)
Great gum! It had a lovely taste and wasn't too strong.
26 March 2023
Unprompted review
Reply from Peppersmith
Thank you! Your teeth will thank you too!
Your Peppersmith Team 💚
Reply from Peppersmith
Happy you - happy us! Enjoy our minty delights.
Your Peppersmith Team 💚
Plastic free packaging and great product
16 March 2023
Reply from Peppersmith
Thank you for noticing, we are rather proud of our range of minty freshness.
Your Peppersmith Team 💚
Amazing experience
Amazing experience, wish I did it sooner. Easy to navigate and use the website, fast delivery, no plastic packaging and most importantly, plastic free gum. Aesthetically pleasing packaging, modern, clean, simple. Ordered a lot to keep me stocked up, will definately be doing it again until they are stocked up in the high street.
13 February 2023
Reply from Peppersmith
What a glowing review! Thank you very much! We hope you enjoy your selection of Peppersmith products.
Your Peppersmith Team 💚
Arrived safely and as described thank…
Arrived safely and as described thank you. We love these little mints.
15 March 2023
Reply from Peppersmith
Excellent! We love it when a plan comes together. And great things do come in small minty packages. 😉
Your Peppersmith Team 💚
Reply from Peppersmith
😊 Such kind words! Thank you so much!
Your Peppersmith Team 💚
The best chewing gum
I have a standing subscription with these. They never fail and the products are great
13 March 2023
Reply from Peppersmith
Yay! Thank you for the glowing review. We’re very happy you are enjoying your minty Peppersmith experience.
Your Peppersmith Team 💚
The best chewing gum on the market
The best chewing gum on the market, without sugar and free from aspartame etc. Does not stick to the teeth like others. Definitely recommend :)
18 March 2023
Reply from Peppersmith
Woohoo! Thank you for taking the time to write us such a lovely review! We really appreciate it!
Your Peppersmith Team 💚
Nice mints and gum
Nice mints and gum, extra strong kings are extremely strong. Freshens breath
18 March 2023
Reply from Peppersmith
Hi! We love that you love the Extra Strong Mints! Keep on enjoying our minty breath fresheners 😊
Your Peppersmith Team 💚
Product is good as been buying for a…
Product is good as been buying for a number of years but unfortunately the courier company used is pretty paw as has the box turned up crashed and content in side
10 March 2023
Reply from Peppersmith
Hi Ian,
Thank you for the review. We are pleased to hear you enjoy our minty delights as much as we do. We are of course less pleased to hear that our delivery partner let down the whole buying experience with us. We’ll be in touch to follow this up with you!
Your Peppersmith Team 💚
Delivered on time as usual
Delivered on time as usual. Part of our daily diet routine
28 February 2023
Good price and fast delivery.
27 February 2023
Mints are very effective
Repeat order from Peppersmith. Have used their mints for years and they have been effective at preventing dental decay.
26 February 2023
Chewing Gum sugar free
It was very quick to arrive and it is nice to know that what I am chewing doesn’t have any harmful chemicals in
23 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.