Performance1 Auto Parts Reviews 359

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Placed an order on May 22: Order #32280. Silence since then. Voicemail has been full since May and zero replies to my email requests for information. Will be contacting my credit card company to... See more

Company replied

Rated 5 out of 5 stars

I had nothing but positive experiences. Ordered in person and online. Shipping was fast and friendly delivery service. High quality car parts. My car runs better. Great hidden gem in Toronto, they hav... See more

Rated 1 out of 5 stars

Absolute bullsheet company. Ordered parts middle of may this year, order number #32193 changed status to awaiting shipping, nothing no follow up from them or anything, tried emailing them 3 times, can... See more

Rated 1 out of 5 stars

Ordered running boards on June 17,2022 cost $432. Still never received my order and after 100 phone calls and 20 emails still no response from Performance Parts . Order # 32875. Avoid these scam artis... See more

Company replied


Contact info

2.7

Poor

TrustScore 2.5 out of 5

359 reviews

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Rated 1 out of 5 stars

order #32229

order #32229
I ordered on may 19th and still no answer, the last email i have received was awaiting shipment. Disappointing that I have to wait this long. I want my refund ! If not , I am reporting fraud

30 June 2022
Unprompted review
Rated 1 out of 5 stars

I have been waiting months for an order…

Credit card company issued my refund, and filed complaint with the powers that be...whatever that means. Waited for months for response and still nothing from this POS seller.

I have been waiting months for an order of headlights. They will not answer voicemails or emails. I want a refund issued today or i will call fraud with the credit card company as well. Order Number is 32143

28 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst company ever to deal with!

Worst company ever to deal with. They don’t respond to inquiries unless you give them a poor review here, apparently.
Please refund order 32245 immediately. My next step will be reporting fraud to my credit card company.

30 June 2022
Unprompted review
Rated 1 out of 5 stars

Absolute Dogsheet company

Absolute bullsheet company. Ordered parts middle of may this year, order number #32193 changed status to awaiting shipping, nothing no follow up from them or anything, tried emailing them 3 times, can't get through on the phone, complete scam.

30 June 2022
Unprompted review
Rated 1 out of 5 stars

Order 32250 ordered may 20-2022

Order 32250 ordered may 20-2022
No parts no answer when phoning no response to emails inquiring about my products this place is a total rip off don’t waste your money with this business people they thief’s that’s. Trying to get my money back no responses from this buainess

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Order# 32347

Order# 32347

Looking for a refund. Won’t respond by email or phone. Sent many emails. It’s been 5 weeks and my parts have not updated/shipped.

Going to call credit card company and report as scam by end of day if not refunded.

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Order 32657

Order 32657 . Been 20 days. Same as everybody else. Says awaiting shipping . Mail box full no reply. This is a scam . Buyers beware

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Rated 1 out of 5 stars

Rated 1 out of 5 stars
A day ago
Order #32688 Haven't Arrived
Order #32688 Haven't arrived, been 4weeks with no reply by phone call or Email updates. Ordered Black Housing Headlights for 2006 Honda Crv. I WOULD LIKE UPDATE OR FULL REFUND BEFORE I REPORT YOU GUYS!

29 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Refunded

Rated 1 out of 5 stars

Having the same issues as everyone…

Having the same issues as everyone else. no response to emails, 800 # goes directly to q voicemail box that is full. I'm done. Please refund my money for order #32870.

28 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Refunded

Rated 1 out of 5 stars

Refund requested

Ordered some headers on May 11th received an email awaiting shipment and nothing since. No one answers phone or responds to online requests.
Please refund order # 32029
If no response I will be contacting the credit card company to report a scam.

28 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Refunded

Rated 1 out of 5 stars

Order 32648- four weeks and no parts

Order 32648- four weeks and no parts. Not responding to emails phone. Please refund and contact me, or charges will be filed for fraud against you ! Looks like this outfit is a scam so don’t loose your money!

28 June 2022
Unprompted review
Rated 1 out of 5 stars

Order # 32684

I have emailed multiple times regarding my order 32684. Spent over 1200, can’t get a return call or email. Phone is always busy, please send me a refund for my order ASAP or will file a report w my credit card company

27 June 2022
Unprompted review
Rated 1 out of 5 stars

Out of time

Well I've waited a fair amount of time before leaving another review and after only 1 single reply from them saying I would recieve somthing this week and clearly that will not be the case not only was my original service poor but the resolution service was also poor. since this is the only way to contact this buisness Refund order 32230.

25 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Order Refunded !

Rated 1 out of 5 stars

Order number #31316

Order number #31316
I had ordered parts for my jeep April 15th, spent just over $320. You guys emailed me April 28th saying it has been shipped. It is June 24th and still no parts. Or any sort of update. I live less than an hour from your facility. Either give me an update. A tracking number or refund my purchase and I'll buy somewhere else.

25 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Your order has been already refunded on May 17 !!! please check your credit card statement

Rated 1 out of 5 stars

Ship my parts or give me a refund

Spent $300 in parts a month ago, no tracking number no nothing. I can’t get through via email; whenever I call it says the line is busy when it obviously isn’t. If you’re coming up as the first place on Google, get your act together. You have no good reviews. Might as well get off marketplace. These were needed for a trip to the Yukon. Order number #32650

24 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

Order refunded- allow 5-10 days

Rated 1 out of 5 stars

Order #32609 Silverado Headlights

Terrible experience! I ordered headlights for a Silverado on 6/7. On 6/14 it said my item was available for shipping. They charged my card and I have not received any information since then. Sent multiple emails with no reply. Left several voicemails with no reply. Mailbox is now full and can’t contact anyone. They replied to my email pre-order within an hour and now I can’t get any response. Demanded a refund and still no reply. If the items aren’t shipped, I want a refund! Terrible way to do business and from what I see on here, they always have a BS excuse. DO NOT DO BUSINESS HERE! I want my headlights or my money back!

24 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

US$300.90USD
Refunded

Customer
Bruce Fair
Payment method
•••• 3928

Refund initiated due to customer request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.

Rated 1 out of 5 stars

Order #32170

Order #32170. Ordered two different sets of headlights for both trucks I have and a set of fender flares on May 17, 2022. Can’t get ahold of anyone and have sent multiple emails. Over $1100 spent and you treat your customers like this?? Will be calling my credit card company and having them launch an investigation and hopefully they can get my money back.

24 June 2022
Unprompted review
Performance1 Auto Parts logo

Reply from Performance1 Auto Parts

$1,104.67CAD
Refunded

Customer
Chris Graw
Payment method
•••• 5956

Refund initiated due to customer request
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5-10 business days for funds to settle.

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