Perfume Extract Reviews 111

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery, often receiving their orders within a few days, which many find surprisingly quick compared to other suppliers. The quality of the products is frequently highlighted, with many consumers expressing satisfaction that the materials exceed their expectations and perform well in their intended uses. People also appreciate the meticulous packaging, noting that items arrive well-protected, clearly labeled, and in perfect condition. The overall service is described as excellent, with many reviewers expressing their intention to reorder and recommending the company to others. However, some customers noted issues with product information, specifically that dilution details are not immediately visible on the ingredient screen and require clicking into the item description. Additionally, a few people found the naming conventions for certain ingredients confusing and mentioned that free delivery offers might not apply when upgrading to glass bottles.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and wide selection... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products... See more

Order

Clients share positive opinions on order, with many expressing high satisfaction with their purchases and the... See more

Service

People report positive experiences with service, often describing it as great, excellent, and five-star. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Is the first time I purchased on this shop , to create my first fragrances, and I have to say that the shipping is very fast and you get in 3 day since the order your material home. I purchased fro... See more

Company replied

Rated 5 out of 5 stars

I ordered some iso e super from Perfume Extract. I received it two or three days after ordering. Surprisingly quick delivery. I will definitely be purchasing more from this company. Five star service!... See more

Company replied

Rated 5 out of 5 stars

I am a repeating costumer from perfume extract… it never disappoints me on quality. The prompt service and fair rate of price are also high points I truly appreciate the items which I have purchased.... See more

Company replied

Rated 5 out of 5 stars

I was gonna give 4 stars because they don’t email back when you have any questions, but the excellent quality of the products combined with the lightning fast delivery kinda made me change my mind t... See more

Company replied


Company details

  1. #24 of 66 best companies in Flavours, fragrances and aroma Supplier

Written by the company

Perfume Extract is your one stop shop for high quality industry grade raw perfume making materials, offering a vast selection of mainstream, unique and hard to find ingredients for use in fine fragrance and flavour production. Aroma Chemicals – Absolutes – Resinoids – Aromatherapthy – Essential Oils – Isolates – Organic By investing into a leading worldwide supply chain, we are able to bring you products from around the globe, including those manufactured by Firmenich, IFF (International Flavors & Fragrances), Givaudan, BASF, Symrise, Biolandes, Robertet to name but a few. Our products are not only suitable for professional and commercial use, but are perfect for the amateur perfumer, hobbyist or crafter looking to experiment with aroma chemicals, essential oils, absolutes and other ingredients through the art of perfumery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great selection, fast delivery, and lovely pricing

I have ordered from this website three times already, and each time I was very satisfied.
I’m amateur beginner, who is trying to create own alcohol perfumes as an another of 100 hobbies I have. This supplier is absolutely fantastically satisfies my crafty goblin needs.
Delivery within UK is so fast, I was very much baffled when I’ve got my very first parcel. Some other suppliers offered either an extending waiting time to simply prepare my order, or shipment time was a bit longer. Perfume Extracts shipped my three orders next day every time, and I’ve got my parcels like 2 days after!
I’m not chemist to judge the quality of the materials, but my attempts so far to create perfumes are absolutely delightful. And I do like the pricing as well! Especially, for some who is just dabbling into this craft. And the ingredient selection is so big, I get lost sometimes in the pages and descriptions, but search and tag options are helpful. (However, I’d love to see some more field flowers’ extracts/essential (broom, heather, honeysuckle) oils besides most popular flowery ones)
Anyways, I do not get why they don’t have more reviews, so I thought I definitely should leave one.

28 May 2026
Unprompted review
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Reply from Perfume Extract

Thank you so much, Anastasija, for such a thoughtful and detailed review!

We’re absolutely delighted to hear that we have been able to support your creative perfume-making journey — and we love the phrase “crafty goblin needs” 😊 It’s wonderful to know that our fast UK shipping, ingredient selection, and pricing have helped make experimenting with perfumery more enjoyable and accessible for you.

Your feedback about field flower extracts and essential oils like broom, heather, and honeysuckle is genuinely appreciated as well. We’re always looking at ways to expand our range, and suggestions from passionate creators like you are incredibly valuable.

Thank you again for taking the time to leave a review after your experiences with us. Reviews like yours truly mean a lot to a small business like ours, and we’re very grateful for your support.

Wishing you lots of success (and fun) with hobby number 100 — we hope to keep supplying many more delightful creations in the future!

Rated 5 out of 5 stars

Great products

Great products, well packaged, dispatched and delivered promptly. Many thanks!

5 May 2026
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Reply from Perfume Extract

Thanks for taking the time to leave a review — we really appreciate it, and we’re glad you’re happy with the quality of the products, the packaging and the delivery speed.

Thanks for your support, we look forward to being of service to you again soon.

Rated 5 out of 5 stars

High quality, fast delivery

I was gonna give 4 stars because they don’t email back when you have any questions, but the excellent quality of the products combined with the lightning fast delivery kinda made me change my mind to 5 stars.

Anyways, very reliable company if you want high quality, decently priced aromachemicals for perfumery.

24 April 2026
Unprompted review
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Reply from Perfume Extract

Thanks for taking the time to leave a review — we really appreciate it, and we’re glad you’re happy with the quality of the products and the delivery speed.

Just to clarify the context of your email about order #47280: you were asking whether we could send you a confirmation email for your order, as you hadn’t seen one come through after purchasing.

An order confirmation was sent shortly after your purchase, and we also resent it after your email to ensure you had it. In some cases, these emails can end up in spam or be filtered depending on the email provider, which may explain why it wasn’t visible at your end.

Thanks again for your support, and we look forward to being of service to you again soon.

Rated 5 out of 5 stars

Everything came as ordered and on time

Everything came as ordered and on time. We've used the products and they seem to be good quality.

16 March 2026
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Reply from Perfume Extract

Thank you — we really appreciate you taking the time to leave a review. We’re glad you were happy with your experience and hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick dispatch. Quality products.

26 February 2026
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Reply from Perfume Extract

Thank you very much for the kind feedback — we’re really pleased to hear you were happy with the service, dispatch time and the products.

We truly appreciate your support and look forward to serving you again soon :-)

Rated 5 out of 5 stars

Great range of products for my business…

Great range of products for my business and brilliant customer service. Thank you guys!

22 February 2026
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Reply from Perfume Extract

Thank you so much for your kind review!

We’re delighted to hear that our product range is supporting your business and that you’ve had a great experience with our customer service.

We truly appreciate your support and look forward to serving you again soon :-)

Rated 5 out of 5 stars

Amazing

Amazing selection of products, excellent packaging and quick delivery. I keep going back for more.

8 February 2026
Unprompted review
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Reply from Perfume Extract

Thank you so much for your kind review!

We’re delighted to hear that you’re enjoying our product selection, packaging, and speedy delivery. Knowing that you keep coming back truly means the world to us — your continued support is the biggest compliment we could receive!

We look forward to serving you again soon :-)

Rated 5 out of 5 stars

just great service and product

just great service and product, unlike the uk's 'biggest' who are taking 3 weeks plus to deliver and are arrogant about it too.

20 January 2026
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Reply from Perfume Extract

Thank you very much for the kind feedback — we’re really pleased to hear you were happy with both the service and the products.

We always aim to dispatch orders promptly, so it’s great to know that made a difference. Your support is genuinely appreciated, and we look forward to being of service to you again in the future :-)

Rated 5 out of 5 stars

Best Products

Best Products, neatly packed. I will recommend to anyone. I will now be a regular customer.

14 January 2026
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Reply from Perfume Extract

Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with the products and packaging. Your recommendation means a lot to us, and we’re delighted to welcome you as a regular customer. We look forward to serving you again soon :-)

Rated 5 out of 5 stars

A real breath of fresh air

I’m extremely happy with my order from Perfume Extract. The quality of the materials exceeded my expectations. Clean, strong and exactly as described. Everything arrived well packaged, clearly labelled, and in perfect condition.
The extracts perform really well in blends, with great strength and clarity and they’ve already elevated the formulas I’m working on. It’s refreshing to find a supplier that delivers both quality and reliability.
I’ll definitely be ordering again and would happily recommend Perfume Extract to anyone serious about perfumery.

Thanks guys

13 January 2026
Unprompted review
Perfume Extract logo

Reply from Perfume Extract

Thank you so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that the quality, clarity, and performance of the materials met and exceeded your expectations, especially in your own formulations. It’s great to know the packaging, labelling and overall experience reflected the standards we aim to maintain.

Hearing that our materials have already elevated your blends means a great deal to us. Feedback like this genuinely motivates us.

Thank you again for your recommendation and trust — we look forward to supporting your perfumery work again soon:-)

Rated 5 out of 5 stars

Very happy with purchase

Quick delivery, very well packed

29 December 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)

Rated 5 out of 5 stars

Speedy delivery of products despite…

Speedy delivery of products despite Christmas. Period.Well done

23 December 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)

Rated 5 out of 5 stars

Quality products

Quality products

8 December 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with the products and look forward to being of service again soon :-)

Rated 5 out of 5 stars

Great service and good quality products

Great service and good quality products

25 November 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Rated 5 out of 5 stars

I liked that some of the bottles had…

I liked that some of the bottles had droppers, so you don’t need to use pipettes for everything.

24 November 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Rated 5 out of 5 stars

Excellent

Excellent. No complaints whatsoever, order came really fast, well packaged as well. Will definitely be using them again. And thank you for the little gift.

24 November 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Rated 4 out of 5 stars

I would of given 5 stars but just a few…

I would of given 5 stars but just a few issues, one is when you are looking at ingredients to buy it doesn’t tell you on the screen with or not the ingredient has been diluted it only tells you this once you click on the item you want to buy, and scroll down to solvent and it’s their 1% 10% bun their is nothing for neat it would be helpful if you could let us know it’s been diluted within the ingredient screen or at least a pull down menu so you pick you dilution.
Also I have noticed that certain ingredients go by a couple of different names this can be confusing as you might already have the ingredients under a different name so check in the description synonyms, also as I upgraded to class bottles with my order the free delivery over £50 doesn't apply and still charged for delivery

4 November 2025
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Reply from Perfume Extract

We appreciate your feedback Howard. Just to clarify - the solvent and dilution details are displayed in the product description for each ingredient. If an ingredient is neat (pure and undiluted), it appears as “Solvent: none.” Where a material is diluted, it’s shown as, for example, “Solvent: DPG @ 10%” or “Solvent: Ethanol @ 1%.” This ensures every product clearly indicates whether it’s supplied neat or diluted.

A free shipping option was available at checkout for orders over £50, and we can see this has been successfully used on your previous orders — so it appears it wasn’t selected before completing checkout this time. For future orders, we recommend contacting us directly if you have any questions or issues regarding free shipping prior to completing your order, so we can help resolve any potential problems before checkout.

Regarding ingredient names, some materials appear under multiple names or trade synonyms, which is common in perfumery as different suppliers and regions often use alternative naming conventions. For clarity, we always include synonyms within the product description. This also gives customers a choice — even if you already have the ingredient under a different name, you may prefer a variant from a different supplier. Subtle differences in aroma and character can occur due to plant variety, geographical origin, time of harvest, extraction methods, and even slight variations in isomer composition, purity, solvent, or minor additives, despite the same CAS number.

Think of it like bottled water: H₂O is H₂O (same CAS number), but Evian, Fiji, and local spring water all taste slightly different due to minerals and source — fragrance molecules behave in a similar way.

We hope you enjoyed the free samples included with your orders, as well as the upgrades to shipping and bottles.

Thank you again for your orders and for sharing your thoughts.

Warm regards,
The Perfume Extract Team

Rated 5 out of 5 stars

Always great products at reasonable…

Always great products at reasonable prices

3 November 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Rated 5 out of 5 stars

Great materials and fast delivery

Great materials and fast delivery. I'll be back.

20 October 2025
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Rated 5 out of 5 stars

Five star service ⭐⭐⭐⭐⭐

I ordered some iso e super from Perfume Extract. I received it two or three days after ordering. Surprisingly quick delivery. I will definitely be purchasing more from this company. Five star service!

26 September 2025
Perfume Extract logo

Reply from Perfume Extract

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

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