While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant selection of fragrance samples! I ordered around the festive period and was surprised my order got to me so quickly. I found the prices from Perfume Muse to be really reasonable as well.... See more

Company replied

Rated 5 out of 5 stars

Great way to try high end perfumes without spending a fortune on a full bottle. Fast delivery and well packaged with nice personal note included. I do love sampling new perfumes so will definitely re... See more

Company replied

Rated 5 out of 5 stars

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Gr... See more

Rated 5 out of 5 stars

I bought 5 samples of perfumes I have wanted to try for so long but aren’t sold in any shops near me so had no way of testing them. My order came really quickly and honestly I am so happy I got sample... See more

Company replied

Company details

  1. Beauty product supplier

Written by the company

Perfume Muse offers a variety of samples and travel decants of some of the most popular niche and designer fragrances on the market, as well as the most sought-after new releases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Just received my fragrance purchase. Delivered quickly and arrived in a lovely gift bag. The purchase was for myself so very nice … but if I’d bought for a gift for someone else it would be ready to go. So very happy will be buying from you again. Thank you

20 January 2026
Unprompted review
Rated 5 out of 5 stars

It was my first order I always do my…

It was my first order I always do my research about companies I am buying stuff the fragrances I bought were in very good condition the packaging was amazingly good and delivery time was excellent next day I received the items wrote the customer service and got answered in minutes very good experience will be buying again first class service thanks

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Trusted seller

The perfume samples were packaged well and all were labelled. The website is very convenient, especially as you can’t get official samples for most of these perfumes, the prices are reasonable and delivery was quick.

I would recommend :)

8 July 2025
Rated 5 out of 5 stars

Trusted seller

Very happy with my perfume sample. Nice personal touch with a sweet handwritten note. Well packaged and bottle was cute. I couldn’t find an official sample from dolce & gabbana summer vibes, so I was happy to find it on this website. Will try out some other perfumes in the future. Thanks ☺️

4 July 2025
Rated 5 out of 5 stars

Go-to perfume sample shop!

Probably one of my favourite perfume sample sellers! Very affordable, with quick shipping, beautifully packaged (by Isabela), and so many options to choose from. I am very pleased :)

27 June 2025
Unprompted review
Rated 3 out of 5 stars

Great service but not sure on the…

Great service but not sure on the strength of the perfume. IV tested a few different types and they don't seem to be as strong as my genuine bottle's that I have bought from shops.

29 April 2025
Perfume Muse logo

Reply from Perfume Muse

Hi Lee, thank you for your feedback. I'm very sorry to hear you were disappointed with the strength of your fragrances. I wanted to reassure you that all of your samples were authentic, as we only sell genuine perfume samples, sourced from trusted suppliers in the UK.

Your sample of Xerjoff Erba Pura from your last order was decanted our bottle purchased in June 2024 from Harrods, a trusted retailer in the UK.

As you have ordered with us on two occasions, I have emailed you and explained where each of the fragrance bottles used for your samples were acquired, and provided proof of purchase.

Some of the fragrances you have ordered (such as Baccarat Rouge 540 Extrait) are known for having gone through reformulations over the years, and this is not something we can control.

All we can guarantee is that we will only source fragrances from trusted retailers, and we are always happy to provide proof of purchase so customers know exactly where the fragrances were acquired from.

We are a small business and we take great pride in supplying original fragrances and helping customers discover new scents, and we would never sacrifice our integrity by offering fake or diluted samples.

I'm very sorry you were disappointed with your experience and that the fragrance was not what you expected. However, I can assure you you were sent genuine fragrance samples.

Rated 5 out of 5 stars

Amazing packaging

Amazing packaging; item as described

5 May 2025
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

fast delivery and great service

fast delivery and great service, especially the hand written note with the order!

4 May 2025
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 1 out of 5 stars

Bad experience with perfume muse

I received the perfumes not labeled I couldn’t know which perfume is this, it came in plastic container, i was expecting a glass container. All spray was broken!!
Some of the perfume was spilled and thus is waste of the money spent on the order which is not cheap at all .

27 April 2025
Perfume Muse logo

Reply from Perfume Muse

Hi Sana, I am very sorry to hear you were not happy with your experience. We had no communication from you prior to this review, and if we did, we would have immediately solved any issues.

I wanted to clarify that all the samples you ordered were sent in high-quality glass atomisers, not plastic, we don't use plastic atomisers for any of our samples. All samples also come with labels so you can easily distinguish between them if you order more than one. We have never sent an unlabelled sample.

On larger samples, which you've ordered, we also add a seal at the top to minimise any possible leaks in transit. If there were any leaks, the name on the label might be harder to read, but all samples were definitely labelled.

Sprayers are also tested on all samples before the orders are sent out to make sure they work properly. Sometimes the atomiser can get an airlock while in transit, which causes the pump to not work, and can be easily fixed in a couple of minutes - we always provide solutions when this happens, or replacements for faulty atomisers.

We have reached out to you directly via email with a solution.

Rated 5 out of 5 stars

good

fast delivery

22 April 2025
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your positive review, I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

My new go to website for perfume samples!

Great experience! Lovely samples & a hand written note. Helped me decide what perfume I’d like to purchase! Safely packed and arrived quickly ✨

25 April 2025
Unprompted review
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look