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Perfume Warehouse Ltd Reviews 

433
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the great value found across a wide selection of unique fragrances. Many people also highlight the friendly staff and the secure packaging that ensures items arrive safely in perfect condition. Shoppers consistently mention that finding hard-to-shop-for items is simple, making purchases smooth and straightforward from start to finish. However, some reviewers were not happy with the product quality, mentioning that certain fragrances lacked lasting power or appeared old. A few consumers also pointed out issues with damaged packaging or unexpected additional shipping costs upon delivery.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality and affordable prices.... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping and items... See more

Price

Consumers find price to be positive, highlighting amazing and affordable deals compared to other retailers.... See more

Service

Clients share positive opinions on service, highlighting outstanding communication and great value. Consumers... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... See more

Rated 5 out of 5 stars

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance no... See more

Rated 5 out of 5 stars

Have bought this perfume for my granddaughter for over ten years and some years it has been hard to get. Delighted to purchase it from Perfume Warehouse at a really good price, no problem checkout a... See more

Rated 5 out of 5 stars

This was the first time I’ve used this company. The prices are great and the cheapest around. The aftershave is 100% authentic. Also delivery was free and arrived within a couple of days. In summary,... See more


Company details

  1. #65 of 116 best companies in Perfume store
  2. #45 of 84 best companies in Cosmetics and Perfumes Supplier
  3. #42 of 68 best companies in Flavours, fragrances and aroma Supplier
  4. #156 of 254 best companies in Health and beauty shop

Written by the company

Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth

ONLINE SUPPORT

Sale & Advice Call Free 0800 917 2200

Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(433)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made me feel 'ME' again!

Every product I ever love always seems to finish- lipsticks,perfume,self tan.
Regardless of what the cost was in 'yesteryear' ,just to evoke the good feelings and memories again via scent is priceless!
Sensory stimulation is an underestimated tool for well being, esp for ladies experiencing Menopause.Thanks a million for your swift ,professional service ,I'm so glad I found you,Peace and Love to all,Eleanor O'Hanlon in Liverpool, UK x

5 May 2025
Rated 5 out of 5 stars

A True Gentleman

I found the owner ( I will have to pop back to thank him personally & ask his name ) to be a True Gentleman.. helpful, personable and respectful. I presume it was his wife who was also present..

The product(s) I purchased were exactly what I wanted - one of which was virtually unavailable it multiple other shops and websites.

I would recommend Perfume Warehouse without hesitation.

25 April 2025
Rated 1 out of 5 stars

I purchased a Vera want perfume from…

I purchased a Vera want perfume from these folks for my wife for Christmas. She opened it in the new year to use it and found the scent was terrible. It had been her wedding perfume when we got married so was meant to remind her of the day. When I looked up the exact bottle I was sold, I found the manufacture date was 8 years ago. When I looked it up, you are not mean to sell them past 5 years without noting the age of the perfume. We were never informed of the age of the bottle and when I phoned up to complain I was hung up on and ignored. I was told a manager would phone me back despite taking none of my details. Even when I insisted and left details no one called. I tried to invoke section 75 of the credit card act but couldn’t because it was under £100.

I’d be incredibly wary of using these folks in case you get something very different from what you were expecting.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Good prices, fast delivery

Easy to navigate website with an extensive range of products at good prices. Positive contact with customer services to correct an error I made in the order, which was delivered on time and in perfect condition.

23 April 2025

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