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Pero Reviews 

288
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and straightforward ordering process. Many people highlight the quick and reliable delivery, often noting products arrive well-packed. The products are consistently described as high quality, with many pets loving the food. Reviewers frequently mention the food's positive impact on their pets' health, including resolving sensitive stomachs and improving coat condition. Many consumers appreciate that the food is well-received by even fussy eaters, offering great value for money.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the food as excellent, good quality, and... See more

Order

Customers had positive experiences with order, consistently praising the easy and straightforward ordering... See more

Service

Users describe positive interactions with service, consistently highlighting excellent customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker. I was looking for a realistic alternative, c... See more

Company replied

Rated 5 out of 5 stars

Excellent service with easy to use order system and very fast delivery. Really impressed and their products are well received by the dogs who are looking well and forward to their mealtimes. The... See more

Company replied

Rated 5 out of 5 stars

Great food with high quality ingredients. I struggled to find a food that didn’t upset my dogs sensitive tummy. This is perfect. My three Fox Red Labrador’s & Cavachon all love their grain free option... See more

Company replied

Rated 5 out of 5 stars

Pero premium always good food, especially for fussy dogs. 2kg bag perfect for smaller dogs or individual animals. Idiot proof website and ordering. Good price for the product. Been using Per... See more

Company replied


Company details

  1. #26 of 162 best companies in Pet Care Store
  2. #22 of 95 best companies in Animal feed shop
  3. #45 of 261 best companies in Pet shop

About Pero

Written by the company

Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.

Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!

Contact info

Promotion box for Pero

Trial Packs now available

2kg bag, free treats & £10 off your next purchase with every pack!

4.9

Excellent

TrustScore 5 out of 5

288 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(288)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely company to deal with

Been buying Pero dog food on subscription for a while now, and I've had to make emergency changes a couple of times when I've miscalculated when I'm going to run out, once when it fell over Christmas and another when I started feeding a second dog the food, and they have been brilliant at responding to my emails and getting the food delivered to me. Lovely to deal with.

19 January 2026
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Reply from Pero

Thanks for the great review, Lynda!

Rated 5 out of 5 stars

Great delivery

Great delivery, on time. Food that suits my dog - sensitive for her needs.

17 February 2026
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Reply from Pero

Thanks for the review!

Rated 5 out of 5 stars

Dog loves the premium product

Dog loves the premium product. Very agreeable with his gut.

2 February 2026
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Reply from Pero

Thanks for the great review Richard. We're so happy to hear that your dog loves our food and no issues with his gut.

Rated 5 out of 5 stars

really quick delivery, good product and price so far

really quick delivery, so far product and price are extremely fair. I was a little surprised at the small size of the pellets but its not a deal breaker.
I was looking for a realistic alternative, cold pressed to feed my dogs. I use Barca 20kg sacks but sometimes these can be difficult to source regularly and having three large shepherds to feed and keep fit, I like to have an alt option at hand

29 January 2026
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Reply from Pero

Thanks for the review Karyn, We're happy to hear that you're happy with our products and delivery.

Rated 5 out of 5 stars

We welcomed our German Shepherd…

We welcomed our German Shepherd Rottweiler cross into our home two years ago from a local rescue centre. Although she is absolutely adorable, her flatulence, not so much 🥴 After trying four other types of dog food, this is the only one to have successfully resolved her wiffy problem, thank you so much 😊

12 January 2026
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Reply from Pero

Thanks for the great review Heather, we're so happy to hear that our food has resolved the wiffy problem!

Rated 5 out of 5 stars

Pero premium always good food

Pero premium always good food, especially for fussy dogs.
2kg bag perfect for smaller dogs or individual animals.
Idiot proof website and ordering.
Good price for the product.
Been using Pero premium for nearly 20 years .
Diolch yn Fawr

12 January 2026
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Reply from Pero

Thanks for the great review Colin. We always like to hear that we are keeping our customers happy and it means so much to us knowing that you've been with us for nearly 20 years. Diolch eto.

Rated 5 out of 5 stars

Easy to order

Easy to order, kept informed of delivery all the way and received in good time. Could have advised that delivery would be late in evening as it was going to a works address which suits at 5.30pm but managed to get a redelivery slot for the next day to local shop.
Carrier. Ould do with not putting sticker over original delivery address as staff in shop couldn't find parcel at first but managed to in the end. Thank you.

17 December 2025
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Reply from Pero

Thanks for the great review Michelle. I'm sorry to hear of the inconvenience you had with the delivery. I can definitely pass this onto our customer services team for any future deliveries.

Rated 5 out of 5 stars

Happy dogs

Excellent service as well as food. Both dogs tuck in with gusto!

12 December 2025
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Reply from Pero

Thanks for the great review Michael. It's great that your dogs love our food.

Rated 5 out of 5 stars

Always have a quick delivery once…

Always have a quick delivery once ordered. Food really suits our dog who needs a low fat diet.

10 December 2025
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Reply from Pero

Thank you for your review Susan, I'm happy to hear that our food suits your dog and that it is being delivered quickly for you.

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