Perricone MDReviews 

1,564
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, effectiveness, and pleasant textures and fragrances. Many people appreciate the fast and reliable delivery service, often noting quick updates and well-packed orders. The ordering process is frequently described as easy and seamless, contributing to a positive overall experience. However, some customers also noted issues with missing complimentary items or samples that were advertised with their orders. A few other people also felt that the contents of mystery boxes were disappointing, sometimes containing accessories instead of actual products or items they did not want. There were also concerns about receiving expired products and difficulties with customer service in resolving order issues.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality and effectiveness of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast, reliable, and... See more

Quality

Customers consistently note positive experiences with quality, praising products like face creams, tinted... See more

Order

Reviewers mention positive feedback about order, highlighting the fast, reliable, and seamless ordering and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast, reliable, and seamless ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more

Company replied

Rated 4 out of 5 stars

The hardest thing about dealing with Dr Perricone is the lack of human contact: there is no way to feel confident about ordering a product which might or might not suit me and not see the product befo... See more

Company replied

Rated 4 out of 5 stars

The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more

Company replied

Rated 5 out of 5 stars

Every purchase from Perricone has been so good. Delivery is quick the Instant Blur Priming Moisturiser is amazing and No Makeup Foundation Serum is the perfect touch of colour for summer without bei... See more

Company replied


Company details

  1. #48 of 62 best companies in Skin care clinic

Written by the company

Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.4

All reviews

(1,564)

308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. All went smoothly and effortlessly. Delivery next day as advised.

23 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I purchased the mystry box.

I purchased the mystry box.
Wow I was very impressed with the items inside.
All full size great saving made it 4 items free, what's not to love.
Great service as always.
Super fast delivery.
Thank you to all at Perricone

23 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quality product at an affordable price

Quality product at an affordable price. Easy to use website and fast delivery.

21 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

I do not want the super berry powder

I love the tinted moisturiser.
I really did not expect or want the super berry powder. It is unopened.
I would very much like to exchange this item if possible.

20 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Happy shopper

It was a nice shopping experience easy and arrived quickly. The eye cream is so good to use and has good results.

20 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Purchase was easy and delivery was…

Purchase was easy and delivery was quick, thanks ☺️

20 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Wonderful service

Wonderful service - ordered at the beginning of the week and delivered next day - I was kept updated all the way. A very satisfied customer.

19 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality

Website is very user friendly. Items were presented clearly. There’s lots of offers on which makes shopping for these great quality products more affordable!
Delivery was very quick and my items were came in very good secure packaging.

14 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products

Great products - I’ve used them before so knew what to expect.

16 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Extra firming moisturiser a must have…

Extra firming moisturiser a must have I'm 87 and using this means my wrinkles (at my age) are kept at bay. Have been using for a few years now.

16 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

My go to brand

Prompt delivery and quality products.

15 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Black Friday offer

From the outset the updates were helpful, although plentiful not at all annoying, I just felt as if my order was special, and it was delivered very quickly and with information all the way.thank you.

15 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Efficient delivery.

12 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

My go to range.

Easy to negotiate Website and delivery extremely quick with goods well packaged.
Always can rely on skincare that delivers results consistently over time.

13 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Scammers

I bought a moisturizer some month ago. Then, by chance, I found out that they had enrolled me in a subscription without my consent, and I was being billed $92,59 every month. When I called the customer care, the person who answered purposely pretended she wasn't understanding what the issue was and it took me a while to straighten it out. The products might even be ok, but the market is plenty of good skincare products, and I prefere to turn to a reliable, honest brand.

6 November 2025
Unprompted review
Perricone MD logo

Reply from Perricone MD

Hello
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Natalia

Rated 5 out of 5 stars

Cold plasma range

Always shop with this brand been a regular customer for years Always good customer service and quality products would highly recommend this range does what it says on the tin so to speak

9 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Poor customer service

Love the product I ordered however a brush should have been added to the order & it wasn’t. I’ve contacted via email & been told a brush was sent out 2 weeks later nothing has arrived. Contacted again to be told will have to investigate!! It’s now 3 weeks since my delivery & still no brush. As other have said it’s really frustrating that you can’t talk to a human only contact via email. Come on get your act together, great product but if you can’t solve customer problems it’s not worth it.

27 October 2025
Unprompted review
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 3 out of 5 stars

The masks I ordered arrived fairly…

The masks I ordered arrived fairly quickly but I paid an extra £2.50 for a gift bag which I never received

1 November 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

An item was left out of my order and I…

An item was left out of my order and I contacted the help line and they dealt with my query quickly and sent a replacement within days.

30 October 2025
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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