Personal CapitalReviews 

722
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Pure poison. Invested 100k. They managed to lose 12.5 % or $12,420 in 20 months. We're retired 67 years old. They lost or stole $6,108 from date of closing 08/15/2023 to date of payout 08/21/2023, th... See more

Rated 5 out of 5 stars

Fantastic tool for getting and keeping your financial house in order. Easy to set up, and once you do, you can get both a bird's eye view and a detailed look at where you stand with regard to cash on... See more

Rated 1 out of 5 stars

Personal Capital is broken most of the time. I have opened dozens of support tickets with the vast majority that go nowhere. Citi Card, Amazon, Navia, etc etc don't work with Personal Capital. It's... See more

Rated 5 out of 5 stars

I love Personal Capital and recommend it to friends to begin their financial journeys. The net worth graph is an easy way to view the impact of debt and grow assets. I also love the monthly emails tha... See more

Company details

  1. Investment service
  2. Financial advisor

Information provided by various external sources

Personal Capital is an industry-leading digital wealth management company with a holistic 360° approach to money management. Our state-of-the-art tools and technology provide investors with a complete financial picture and our registered investment advisors provide expert guidance, and logical strategies, based on a personal understanding of an investor’s financial picture and goals. We currently manage more than $11 billion in assets and have offices across the U.S.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

722 reviews

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No history of asking for reviews

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2.4

All reviews

(722)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing Account Aggregation App!

About 2 years ago, I remember seeing an ad for Personal Capital on a YouTube video. I looked into it, and really liked the broad depth of account aggregation abilities available. I decided to sign-up for an account, and I have loved it ever since!

I love the being able to see all my accounts in one place! You don't know how helpful to see all my credit cards, bank accounts, and loan accounts all in one place. I can quickly glance over everything once a day, and make sure everything is in check.

The data visualization tools are really good too! I haven't tried Mint, but I hear it is better for budgeting, but I can't really see how. I think the categorical pie chart PC uses is really good, zooming in when you click on specific categories. I guess maybe PC doesn't have push notifications if you spend so much in a category, but again, I look over all my accounts once a day, so I know when I need to constrict, or when I can expand my spending.

And their service has been excellent too! When I have had some account aggregation issues, they have been able to update links, or reprogram on their end within a day or two.

11 December 2020
Unprompted review
Rated 2 out of 5 stars

Have not resloved issue with my bank in…

Have not resloved issue with my bank in over a month.

10 December 2020
Unprompted review
Personal Capital logo

Reply from Personal Capital

Hi Ponce, If you could email support@personalcapital.com we would be happy to look into your aggregation/syncing issues and see if we can help. Often times these syncing issues with an individual bank are a result of recent feeds being updated on their side (which we don't have control over) but we can reach out to the initution and try to find a resolution to correct the syncing error.

Rated 5 out of 5 stars

Updating from Mint to Personal Capital

I used to use mint before and I was hesitant of switching apps and attaching all the accounts again. But it was a great decision! Overall I love the app. I would love to see more security feature for better peace of mind. Great work!

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

While it's frustrating I'm unable to add some accounts to my Personal Capital account, I am still able to add them manually, and the features and functionality of this platform are amazing and I use it all the time to calculate my net worth. Highly recommend!

4 December 2020
Unprompted review
Rated 4 out of 5 stars

Solid, useful app.

Solid, robust app. Very useful. Clean, intuitive interface. More connectivity issues with linked accounts than I'd like. Customer support is responsive and professional, but resolution often lingers a long time.
Added features seem to respond to user demand. I recommend.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

The thoroughness with which Personal…

The thoroughness with which Personal Capital helps you understand personal finances and investing for retirement is so above and beyond anything else I have used. It is extremely easy to link all appropriate accounts to encourage saving, reduced spending and expanding your nest egg. The phone app is easy to use and navigate also. I would highly recommend this service to anyone.

6 November 2020
Unprompted review
Rated 1 out of 5 stars

CONNECT ALL MY ACCOUNTS EFFECTIVELY.

3 October 2020
Unprompted review
Personal Capital logo

Reply from Personal Capital

Hi Ben, If you could email support@personalcapital.com we would be happy to look into your aggregation/syncing issues and see if we can help. Often times these syncing issues with an individual bank are a result of recent feeds being updated on their side (which we don't have control over) but we can reach out to the initution and try to find a resolution to correct the syncing error.

Rated 4 out of 5 stars

Great tool to calculate your net worth

Very convenient way of knowing your net worth. I like that it has graph that shows if my net worth is improving or not. It just has glitches at times but overall I like the software. I use the app, I don't know if the desktop features are the same as the app though.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Amazing app

Amazing app, brings all of my finances together to just one place. I enjoy checking my Net worth grow day by day.

28 September 2020
Unprompted review
Rated 2 out of 5 stars

When I linked accounts in Ameritrade

When I linked accounts in Ameritrade, Personal Capital double counted them, reporting a 60% phony increase in liquid assets. They refuse to even discuss or open a trouble ticket. I've noticed other glitches. All they want to do is push their for-fee advisory service.

28 September 2020
Unprompted review
Personal Capital logo

Reply from Personal Capital

Hi Fred, if you could email support@personalcapital.com we would be happy to look into your syncing issues with Ameritrade and see if we can help!

Rated 5 out of 5 stars

awesome

awesome! has some issues with some institutions but overall really cool

21 September 2020
Unprompted review
Rated 1 out of 5 stars

Referral link broken.

Joined from a friend's referral link and never got the 20$ gift card

20 September 2020
Unprompted review
Personal Capital logo

Reply from Personal Capital

Hi Peter, please email us at referral@personalcapital.com and we check on the status for you!

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