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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, often highlighting the good materials and craftsmanship. People also appreciate the ease of the ordering process and the ability to personalize items. The products are frequently described as cute and well-made, often matching the online descriptions. However, some people were dissatisfied with the pricing, finding certain items to be expensive for their perceived quality or materials. There were also mixed experiences regarding product descriptions, with some customers feeling they were unclear about materials. Delivery times and order tracking were inconsistent for some, leading to frustration, especially when expedited shipping was paid for.

What people talk about most

Product

Consumers find product quality and descriptions to be ambiguous. Many reviewers praise the good quality of... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the product quality,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the easy ordering process, quick... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise quick delivery,... See more

Price

Reviewers highlight negative aspects of price. Many consumers feel the item quality is not worth the price,... See more

Based on these reviews

Rated 4 out of 5 stars

The doormat was perfect. My mom loved it. The only reason I gave 4 starts instead of 5 is because of communication. I finally emailed asking about order status after about 10 days and received a link.... See more

Rated 3 out of 5 stars

SHIPPING TAKES SOME TIME, ALMOST A MONTH, DROPPED IN A OPEN MAIL ROOM,WHERE IT COULD HAVE GOTTON STOLEN, INSTEAD OF LEAVEING IT BY MY APARTMENT DOOR.. WRAPPED IN BAGS INSTEAD OF BEING PUT IN SHOE BOXE... See more

Rated 5 out of 5 stars

Worth. Every. Penny. Found Fury while hunting for an ugly sweater and made one with photos of my whole department (10 of us). The quality surprised me—in a good way. The reactions were absolutely pr... See more

Rated 5 out of 5 stars

Perfect! Great customer service -- great product! I ordered the onesie for my niece's baby shower and found out after the fact that my sister (her mother) contacted PersonalFury directly to request... See more


Company details

  1. Custom T-shirt Shop

Written by the company

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.


Contact info

3.5

Average

TrustScore 3.5 out of 5

758 reviews

5-star
4-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I will never order from this site…

I will never order from this site again. I paid $20 for expedited shipping. I didn’t receive my order for 7 business days, which was after my event. They did not apologize. Instead I was given a list of ridiculous excuses.

27 March 2026
Rated 4 out of 5 stars

It is a mat

It is a mat. But I was expecting a more coarse nav outdoor mat. This type of mat is wonderful for a kitchen area. Looks great though

25 March 2026
Rated 2 out of 5 stars

Delayed Shipping and Missing Item

It took a month for my order to be delivered and it was nearly impossible to track. I paid extra for a gift box and did not receive it. The sun catcher is cute enough that I gave the overall experience 2 stars instead of 1 but I would not order from this company again.

24 February 2026
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. I ordered a baby blanket in January that their website stated would arrive mid-February. It's now mid-March and I still haven't received the blanket. They have refused to refund my money and their communication is terrible.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Love

Love how the shirt turned out! Great quality, but hate how long the process took to make and ship. Feel like I got duped paying for expedited shipping, when nothing was expedited.

24 February 2026
Rated 1 out of 5 stars

Beware of this scam

Beware of this scam. This is a third party broker with no customer service and if you don't get what you ordered they claim no responsibility. I've attempted to contact customer service, still no response and no order fulfilled. They will charge you immediately but good luck getting anything in return let alone your order.

24 February 2026
Rated 4 out of 5 stars

Love the sweatshirt with my dog ( look…

Love the sweatshirt with my dog ( look a like) on it. At first it seemed “huge” as I ordered a large. When I tried it on, it wasn’t so bad & would allow for more layers of clothes underneath. I usually wear medium& am an 8-10 size dress & pants.

22 February 2026
Rated 1 out of 5 stars

Don’t waste your time and money with this company

Ordered an item for a birthday gift. Nowhere on the site does it state it will take at least a month to arrive from China. There’s no information available other than it’s being fulfilled. When they do respond after a day or two, there’s another excuse. Right now as I’m still waiting for my item, it seems ‘Lunar New Year’ is now affecting creation and delivery. Don’t waste your time on an item that can’t be filled. I’m now doubtful that once the item arrives, the quality of said item will be terrible.

24 February 2026

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