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PersonalizedGiftsNow is a global online retailer that delivers personalized gift products to customers around the world. We offer custom creative products to every person in pursuit of quality of life & freshness. From fresh designers to skilled craftsmen, our collection of gift products are second to none in terms of design and quality, but with a fair and competitive price. We also provide customers high quality service!
16192 Coastal Hwy, 19958, Lewes, United States
3.8
8 reviews
Hasn’t replied to negative reviews
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Mrs Molly J - Category Specialist e-commerce - package that long waited - many THANKS to Mrs MOLLY J who arranged that finally has been arrived. It is many thankful to M.Molly who made a good job to solve the problems.
Very THANKFUL !
Regards
Noel De Smul
A happy customer !
Customer Service is prompt and does a good job fixing mild inconveniences.
Even though the delivery service lost my package, Persenolazed Gifts Now's customer service was incredibly helpful. They were friendly, helpful, and quick to respond. That gives me confidence, especially since I plan to order from them again. Thanks for the great service!
The courier lost my order and when reporting this to personalizedgifts they immediately arranged for a new product to be sent to me. It was delivered very soon after the original order should have been delivered. this is great service. Also the product I ordered looks amazing.
Bought a custom made lamp. First of all it smells like burning wood even weeks later. Second, the remote didn't work for the lamp. Emaild customer service about this and they keep saying they want videos of the lamp not working (what exactly do u want to see? It doesn't respond to the remote) then they say you need to use a very specific charger for the lamp or it can cause damage (there were no instructions send with the lamp so how is someone supposed to know that?)
The whole proces of my complaint just takes forever and they are being very unrealistic.
My first review wasn't to happy. But they reacted quickly. It seemed to be an issue in the site. Everything went as supposed. The product itself is beautiful en works wel. Easy to setup and a really happy girlfriend. It is a durable product that doesn't use much electricity at all. Count me a happy costumer, thanks
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