I applied for a loan to help with Christmas expenses yesterday. I was immediately matched with a lender within 5 minutes. The approval process took roughly 30 minutes over the phone and I was approved... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Full of crap. Was told that I was approved when I asked more questions the guy was ride said he was going to cancel the loan and hung up on me. I will not recommended you guy.
Went through a ten minute application process just to get denied, you suck. There should be some effort made to acknowledge ahead of time if a person will be denied before you make that person go thro... See more
Needed the higher loan option with payments for legal fees. Loan process was easy and secure the dollar amount on loan not worth the fees in my situation because it didn't fit my need. I checked off t... See more
Company replied
Company details
Information provided by various external sources
Getting payday loans means getting cash quickly, solving a short-term financial problem, paying back the loan in a couple of weeks and getting on with life. Borrowers who understand this know that if you have an expense that hits at the wrong time, payday loans are an excellent way to stay out of financial water, keep a credit report intact and avoid future financial hardship. No one needs to take on long-term debt because of a short-term lack of liquid cash.
Contact info
1825 N. Hutchinson Rd, STE 201, 99212, Spokane Valley, WA
- 877-648-6471
- personalmoneystore.com
3.8
Great
134 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Personal Money Store
Thank you Ericka. We're glad to hear we've earned your trust.
Reply from Personal Money Store
Thanks Dina. We're glad we could help!
surprised!
needed cash asap for a ticket I totally forgot about so I was online searching for a quick and easy loan that was hassle free so I was kind of iffy about doing this online but I was in need of help so I went through it and to my Surprise money was deposited and I was worry free thanks for this website it saved me.
25 February 2016
Unprompted review
Reply from Personal Money Store
We're delighted to hear that we could help. Thanks so much for leaving your review, Cher!
you guys really rude
Yikes they have been really hard to get a hold of so they really do suck
20 February 2016
Unprompted review
Reply from Personal Money Store
I'm really sorry to hear that you had a negative experience. What can we do to make it right?
Reply from Personal Money Store
Thanks Donna! We're glad we could help :)
Reply from Personal Money Store
We're glad to hear you had an excellent experience with us, Joe. Thanks for your review!
******Totally Pleased *****
I am a real person and I am totally pleased with this service. Approval was quick and the funds came the next day!!!
13 January 2016
Unprompted review
Reply from Personal Money Store
We love it when a plan comes together... Thanks for your review!
Thank You
The web site was easy to use and the operator i talked to was very helpful!
8 January 2016
Unprompted review
Reply from Personal Money Store
We're glad we could help. Thanks for your review, Robert!
No call
Haven't received a call back. The Represenative said he would call back when the information was received after I went through the process. Still no return phone call. I do not appreciate the service nor do I trust the consistency of its honesty. My personal information was given and now I feel threatened.
31 December 2015
Unprompted review
Reply from Personal Money Store
Hi, We are sorry to hear that the representative from the lender didn't call you back when they said they would. New Year's Eve is another holiday that lenders observe. Unfortunately, it seems your request was affected by that. We understand how that can cause you to feel threatened and feel that your information may not be secure. Please rest assured, your privacy and the security of your information is of utmost concern to us. Your information IS safe!
By now, you should have been contacted by the lender. If you have not received any communication from them, please let us know. We can reach out directly on your behalf. Thanks! -- Steve
Got my confirmation but never received my loan!
Applied on Christmas Eve afternoon and got a confirmation but never received my loan!
29 December 2015
Unprompted review
Reply from Personal Money Store
Hi. Sorry to hear that you received no communication after your application. During Christmas Eve and Christmas, all of our lenders were off for the holiday. By now, you should have been contacted by a lender. If you have not received further communication by a lender by 12pm on Wednesday, Dec. 30, please let us know. We can reach out directly for you. Thanks! -- Scott
Reply from Personal Money Store
Thanks so much for your review. We're always glad to hear our customers have a great experience with us!
Reply from Personal Money Store
Thanks Trisha, we really do appreciate your review!
Reply from Personal Money Store
Hi Shatoya, we really value your recommendation. Thank you for your review!
Reply from Personal Money Store
Thank you for taking the time to leave us your honest feedback. Feedback like this will help us in improving our overall customer experience. We take every review, good or bad seriously and strive for perfect customer satisfaction. We're sorry that your experience with us was not more positive. While we do wish your experience had been better, we can not guarantee that all applicants will be approved. We are a loan matching service, and ultimately the lending decision is in the hands of our premier lending partners. That being said, we will use your experience and feedback to evaluate our user experience in ensuring that each user is treated fairly and has the best possible experience when using our services. Thanks again for your review! -- The Personal Money Store team.
Great experience!
I applied for a loan to help with Christmas expenses yesterday. I was immediately matched with a lender within 5 minutes. The approval process took roughly 30 minutes over the phone and I was approved for $600 just like that! The money was deposited into my account this morning! I did not receive any unsolicited spam calls from any other lenders either.
15 December 2015
Unprompted review
Reply from Personal Money Store
Hi Alicia, thanks so much for your review. We love hearing about great customer experiences like yours!
Reply from Personal Money Store
We're always glad to hear we were helpful. Thanks Victor!
professional!
Very professional and legit company! Appreciate the excellent customer service
15 December 2015
Unprompted review
Reply from Personal Money Store
Thanks Andrea. We're glad you had a great experience with us - and we certainly appreciate your review!
Quick
It was hassle free and wasn't flooded with a lot advertisment. They got me with the lender who best fit my needs and had the money the very next day. Awesome job
10 December 2015
Unprompted review
Reply from Personal Money Store
Thanks Ronald! We're so glad to hear we could help.
Reply from Personal Money Store
We're so glad you had a great experience with us. Thanks for your review!
Reply from Personal Money Store
Thank you for taking the time to review our service. We do apologize for any misunderstanding. We can promise to do everything in our power to get your information into the hands of the best lender for your situation, but not every loan gets approved. The approval decision is ultimately up to the lender. Thank you for giving us a try, and for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.