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Persona Reviews 10,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized product, noting its effectiveness in improving energy levels, sleep, and overall well-being. Many appreciate the convenience of tailored daily packs and the high quality of the supplements, often highlighting the clean ingredients and noticeable positive changes. The customer service is consistently described as excellent, with staff members being helpful, responsive, and genuinely caring. However, some people were dissatisfied with packaging issues, such as vitamins leaking or packs being difficult to separate. A few other people also felt that the mobile website navigation could be annoying, and some experienced issues with incorrect orders or delayed shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and personalization. Many customers appreciate the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the vitamins and... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Herbal Medicine Shop
  3. Nutritionist
  4. Pharmacy
  5. Sports Nutrition Shop
  6. Vitamin & Supplements Shop

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Enjoy the convenience of daily vitamin packs delivered to your door.
*We offer free shipping for orders above $50.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

I love the ease and comfort is using…

I love the ease and comfort is using persona vitamin packs. Tailored to my wants and needs. Easy to pause or delay. And easy to get information about the products.

10 February 2026
Unprompted review
Persona logo

Reply from Persona

Hi Corinna,

Thank you for taking the time to leave a review of your experience with Persona! We are happy to hear you are enjoying the personalization of your packs and find it easy to pause or delay your order, if needed. Our team is here to support you by phone, chat or email, so please reach out if we can help in any way.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

The entire process has been so smooth

The entire process has been so smooth! I have noticed a difference with my energy and immune system!

9 February 2026
Unprompted review
Persona logo

Reply from Persona

Hi Chelsea,

Thanks for letting us know you are having a wonderful experience with your personalized supplements! We are happy to hear the process has been smooth. If there is anything we can do to support you, please don't hesitate to reach out!

Warm Regards,
Lori G.

Rated 2 out of 5 stars

Did not get what I wanted

Did not get what I wanted, & received everything that was recommended that I did not want.

17 December 2025
Persona logo

Reply from Persona

Hi Ashlee,

Thank you for letting us know. I will email you privately to get this straightened out for you.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Quick & Professional

I am grateful for the prompt, informative, and professional response provided by one of the nutritionists.

2 February 2026
Unprompted review
Persona logo

Reply from Persona

Hi there!

We appreciate your kind words and are happy to hear you received wonderful service from our nutrition team. If we can help with anything else, please do not hesitate to reach out.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Customer service is very helpful!

2 February 2026
Unprompted review
Persona logo

Reply from Persona

Hi Clara,

Thank you for letting us know you received excellent help from our team! We are here to support you along your health journey so please reach out if you need any assistance.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Love the product

Love the product. Feel like I have more energy after taking them. Love the packaging very easy to carry with you grab it and go

31 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Richard-

Thank you for letting us know how happy you are with your supplements and our packaging! We appreciate you taking the time to do so. If you have any questions or concerns, please let us know. We are here to help!

Warm Regards,
Lori C.

Rated 5 out of 5 stars

I love Persona and I love that my…

I love Persona and I love that my vitamins are personalized to fit my own personal needs instead of just a generic OTC multivitamin!

1 January 2026
Unprompted review
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Reply from Persona

Hi Cheyenne!

Thanks for your review! We appreciate hearing from you and are happy to hear you are loving your personalized vitamin pack! If we can help with anything along your health journey, please let us know. We are here to support you.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Thank you for your help

Thank you for your help

28 January 2026
Unprompted review
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Reply from Persona

Hi Lori,

Thanks for taking a moment to let us know you received the help you needed when you reached out to us. Our team is here to support you by phone, chat or email.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

I love it!!

I love it!!! My only complaint is that they are super expensive and they don’t give us any discount for our loyalty.

23 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi there,

Thanks for taking the time to leave a review. I am unable to locate your account to see what I can do to help, as you did not provide your email or full name.

Please feel free to call us and ask for me.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Lori was such a great help designing a…

Lori was such a great help designing a package to meet my daily requirements.
She was emailing on her free time, not during business hours. So accommodating!
I trust Persona and week recommend to anyone who is looking for a great place for nutritional info and service.

17 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Debbie Jean,

Thank you for your kind words and for taking the time to let us know that Lori helped you so extensively with your pack! We are here to support you along your health journey so please reach out anytime you have questions or concerns.

Warm Regards,
Thao H.

Rated 3 out of 5 stars

Mixed Review

Excellent options, but only basic education on each supplement. There is also no way to cross-reference medications you might be taking once you get your program put together. And I noticed too late I chose two issues that had the same supplement, so I got charged for both (would have been nice to flag that crossover). The nutritionist support seems to be sales oriented - perhaps separate out sales from client education.

That said, I like the supplement combination and the flexibility to choose what to focus on. The supplements themselves seem to be high quality, and the individualized packets are so convenient.

Persona is pricey, but I’m considering rejoining once I finish this order.

28 November 2025
Persona logo

Reply from Persona

Hi Shelley,

Thank you for taking the time to share such thoughtful feedback. We truly appreciate both your positive comments and the opportunity to clarify a few important points.

Regarding medication cross-referencing, our system is designed to automatically flag and prevent the addition of any supplements that may interact with medications a customer has entered. This safety check happens in the background, so customers don’t have to worry about researching interactions on their own. If a supplement is contraindicated, it will not be allowed into the pack. I noticed you did have three medications listed on your profile and those were taken into account when your recommendations were made.

When the same supplement is recommended in more than one protocol, this is not meant as duplication, but rather to support multiple health goals that may benefit from the same nutrient. In these cases, we always make sure the combined amount stays within safe daily limits. Our nutrition team is also happy to review and adjust recommendations as needed.

We also want to clarify the role of our nutritionists. No Persona employee earns commissions. Our nutritionist team is solely focused on education, safety, and personalized guidance to help customers make informed decisions.

We’re glad to hear you’ve found value in the supplement quality, flexibility, and convenience of the individualized packs. Even though your account is currently inactive, you’re still welcome to connect with our nutrition team for a complimentary consultation if you’d like help reviewing past recommendations, potential supplement overlap, medication considerations. or customizing a plan that aligns with your budget. We’re always happy to provide education and clarity, with no purchase required.

If we’re able to address your concerns and improve your experience, we’d truly appreciate the opportunity to earn a higher rating.

Thank you again for sharing your experience.

Warm Regards,
Lori C.

Rated 1 out of 5 stars

I have tried to cancel several times

I have tried to cancel several times. Your system is very unfriendly and possibly not legal. I send messages but still receive order and order.

15 January 2026
Unprompted review
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Reply from Persona

Hi Kathleen,
Thanks for your note. I have looked at your account and there have not been any inquiries or requests from you since 2019. I have cancelled your account for you should see the confirmation in your email.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Excellent vitamins

Excellent vitamins

3 December 2025
Persona logo

Reply from Persona

Hi there!

We are happy to hear you love your vitamins! Our team is here to support you on your health journey! Please don't hesitate to let us know if we can help.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Karina C was amazing!!

Karina C was amazing!!! She addressed all my concerns and help me put all my vitamins together to what fits my needs! Thank you so much!!

13 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi there!

We are happy to hear you received outstanding care from Karina and that you are happy with your pack! Our team is here to support you throughout your health journey, so please let us know if we can assist in any other way.

Warm Regards,
Lori C

Rated 5 out of 5 stars

Affordable

Provides Affordable vitamins, less bottle bulk and very customizeable

9 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Violet-

Thank you for taking the time to let us know you are pleased with the affordability of your supplements and are enjoying the elimination of the bottles! Our team is here to help with your customization if you need any guidance or have any questions!

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Lori at Persona was extremely helpful

Lori at Persona was extremely helpful, patient and thorough. I created a problem for her to solve and she worked on it as if she were my own personal accountant for the entire day. She is fabulous

7 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Sheri!

What a lovely review! We really appreciate you taking the time to share your experience with our team. I will be sure to let Lori know that her assistance was greatly appreciated. Our team is here for you if you have any questions or concerns. Please let us know if we can help further.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Karina was amazing- she listened and…

Karina was amazing- she listened and collaborated with me on a plan. She had great suggestions that I have already implemented, and I appreciate that she had ideas to adjust my vitamin packs to make them more efficient in terms of nutrients.

6 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Bridget,

Thanks for you review and for your kind words about your experience with Karina! I will be sure to let her know! Our team is here to support you through your health journey, so please don't hesitate to let us know if we can help further.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Excellent Customer Service

Lori was such a big help to me with a billing issue I was facing. She was super attentive to my situation and was ready to help me out!

7 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Lauryn,

Thank you for your kind words about your experience with Lori. I am happy to hear she was able to assist you with your billing concern! Our team is here to help with any questions by phone, email or chat so please do not ever hesitate to reach out.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Super easy

Super easy, got my issue resolved with ease.

6 January 2026
Unprompted review
Persona logo

Reply from Persona

Hi Salina,

Thanks for taking the time to leave a review. I am happy to hear our team was able to assist you promptly! If we can help in any other way, please let us know!

Warm Regards,
Thao H.

Rated 1 out of 5 stars

Fake vitamins

Fake vitamins

24 November 2025
Persona logo

Reply from Persona

Hi Celeste,

Thanks for taking the time to let us know your thoughts. We'd be interested in learning more about why you think the supplements we sell are "fake" and would be happy to discuss ingredients, the benefits from the different supplements and answer any other questions you may have. It does take a few months of consistent use for many supplements to work to their full effect. I see you only had one order. If that is your concern, we'd be happy to chat further.

Warm Regards,
Lori G.

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