Personnel Concepts Reviews 

335
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

They had been harassing me for months attempting to collect info about my company, after I placed an order. They refused to send the laminated poster if I didn't answer to there questions. I just can... See more

Rated 1 out of 5 stars

Bought one poster many years ago and then simply downloaded free workplace posters as my company slowly downsized. Now this Personnel Concepts is writing to one of my employees that opened their own... See more

Rated 5 out of 5 stars

I called this morning and spoke to an employee name Dennis. I was calling for Osorio TIres. He was very attentive and asked me questions. The outcome was excellent. He took care of the situation. I w... See more

Company replied

Rated 1 out of 5 stars

This company is unethical, sleazy, unprofessional and a scam. I ordered a labor poster from them after getting mail that it was needed for my small business (only myself working there), then got a cal... See more

Company details

  1. Home Services

Information provided by various external sources

Personnel Concepts is the industry authority in federal and state labor law poster compliance products. We've spent the past 28-plus years developing new ways to help employers like you comply with the latest labor laws and safety regulations. From our innovative Space Saver All-On-One Posters to our workplace safety and HR recordkeeping products, we help protect your company from government fines, employee lawsuits, and other costly consequences associated with non-compliance.


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1.6

Bad

TrustScore 1.5 out of 5

335 reviews

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1.6

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Rated 1 out of 5 stars

This company is the shadiest company

This company is the shadiest company! I do not believe it is legit!!! DO NOT TRUST THEM! Do not give them any information!

29 July 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We apologize for your recent negative experience. We have over 30 years in business as the industry leader workplace posting solutions. It’s our goal to assist employers about workplace laws and simplify the compliance process.

We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Be CAUTIOUS!!!

Be CAUTIOUS!!!
Do not give this company any of your information. They excessively call you to warn you that your business is non-compliant and will sell you compliance posters. Their customer service representatives will bully you into purchasing and have an extremely uncomfortable demeanor.

20 July 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, we apologize for the negative experience. If there are any unresolved issues regarding the poster updates, please reach out to us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Harassment

Please do not answer the phone if they call. Do not trust these bs customer service replies. They have been calling since March 2019 and sending us fake invoices. They are con artist. They have no professionalism and call at 6 am and are rude. We have asked to be taken off their list dozens of times. I would not trust to give your information to them. I even tried telling them the coworker they continually call was dead and they still kept calling. Good Luck - block their numbers if you can.

14 July 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts


Hello, we apologize about the phone calls If there are any unresolved issues regarding contact information, please reach out to us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

IF I COULD GIVE NEGATIVE STARS

IF I COULD GIVE NEGATIVE STARS, I WOULD. THIS PLACE CALLS CONSTANTLY AND THREATENS COMPLIANCE IF WE DON'T ORDER. THE CALLERS ARE VERY AGGRESSIVE AND RUDE. COMPLAINED MULTIPLE TIMES.

24 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, we are sorry for your negative experience. Please reach out if you have concerns to
us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

I mailed a check for the Labor Law back…

I mailed a check for the Labor Law back on 5/20/2020 And never received my poster. Now I am reading this is a scam. I will be contacting you to receive my money back. And taking legal action.

7/16/2020 Received the Labor Law posters, not only were they not in English, the minimum wage was $7.25 that tells you how old they are.
It is a complete scam!!!!

20 June 2020
Unprompted review
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Reply from Personnel Concepts


Hello, we apologize for the negative experience. If there are any unresolved issues regarding the posters and your refund, please reach out to us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

this place is scam!

this place is scam!! they will harass you non-stop until you buy their products which is a piece of laminated paper they sell you for hundreds of dollars.

18 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Neftali, we apologize for your bad experience. If you have unresolved concerns, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

These people will not stop calling our…

These people will not stop calling our office. They call 2 or 3 times a day. I made a mistake by ordering a poster from them and then got slammed for hundreds of dollars! I'm getting very close to filing a police report!!!!!

15 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, sorry about the overwhelming phone calls. To get this addressed, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

SCAM

I just started a nonprofit, so I wasn't too surprised to get their letter and order form in the mail saying I needed to purchase a $5.95 employee rights poster to hang in the office. I sent a check for $5.95 for the poster which their form said I HAD to have BY LAW and if I were to be inspected without having it I could be fined up to $32,000. I have not rec'd that poster, but this morning I did rec'v a phone call from someone saying what I actually needed was a document for $99 that was good for the life of the business, protected against fines (why would I be fined if I paid all this money for this required document?) and that I needed to send payment immediately to prevent being shut down. I told the guy that this was the first time I was hearing of this, and that I was unaware of any such mandate for an organization like mine with zero employees and zero customers actually coming into my home office. He said he would send what I needed along with the invoice. I requested that he NOT send me anything in the mail, NOT invoice me, but instead send an email with the laws and name of document I am required to have so I could show my attorney. What he emailed me was a generic article about financial aid for businesses due to COVD. When I tried to reply and say this is not what I requested, the email wouldn't even go through- fake account. Complete scam.

12 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Jennifer,

I apologize you did not get the information you requested. We have a COVID-19 business resource we are currently sending out complimentary. You are correct, the email will bounce back because it is generated through our system and not a live person. We would be more than happy to provide you with the requested information you asked for, please email us at customer_relations@personnelconcepts.com so we can get it to you. Thank you!

Rated 1 out of 5 stars

a total scam

a total scam, please everyone do not fall into this organization's so called abide by the laws and buy their materials. even my organization is long gone, they keep sending me threatening statements and try to buy their product. how I can place a poster in my own home office, God knows

10 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Bijan,

We apologize about the mail you are still getting from us. In order to remove you, please contact us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

If I could give a negative I would

If I could give a negative I would. Can someone please explain how they are not sanctioned, fined, or better yet shut down! I was one of the suckers that had a need for employee rights posters and I just so happened to get their sales flier in the mail, a year and a half ago. After receiving my first shipment of posters I started looking into what they had actually sent and discovered that I could download all current necessary materials at little to no cost. Shame on me for jumping head first into their very muddy, shallow and disgusting waters. Less than 30 days after my first order, I received a call telling me, not asking, that I was required by law to have other posters displayed that have not yet paid for and again REQUIRED BY LAW. I didn’t bite this time, and instead I politely asked them to stop contacting me because I was no longer interested in what they had to sell. They followed up by with telling me that I was no longer in compliance and I needed to purchase their product in order to be compliant and asked why I would risk my company by not displaying what they had to sell. My only response to all this was “You do NOT have my permission to contact me for any reason and I’m formally requesting that you take me off your call list.”
You would think that would be enough to get them to stop calling or sending correspondence but no it wasn’t. I have been contacted every month since then and every time I have asked them to stop calling me. Their response has always been on of the 3 same things. First they try to tell me that I’m required by law to have their product using official sounding words, terms, and phrases implying they are acting on behalf of the federal government simply trying to scare me into saying ok. Second they hang up on you mid sentence so you don’t get the chance to tell them to stop calling, or lastly they listen to you tell them to place you on the DNC list, and acknowledging your request by telling you they will comply. Obviously they don’t comply. I even had a salesman immediately call me back after I asked him to take me off of his list and I was no longer interested in his company. He called back to ask why and to confirm I wasn’t interested.

Personnel Concepts should be shut down!
I believe they are acting as and perpetrating government employees by providing false misleading information. They deceive unknowing and otherwise very busy small business owners. They are rude and pushy when you tell them your not interested. They don’t think they fall into the same category as a telemarketer and continue to solicit after being asked to stop on many occasions.

I don’t know if anything can be done but my next call is to my attorney, and I will gladly pay to find out.

2 June 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Sam,
We apologize for the overwhelming phone calls. We also apologize for the manner in which we have handled your Do Not Call request. We would like to resolve this matter, if you could email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. This way we can get the necessary information to process your request. Thank you.

Rated 1 out of 5 stars

Apparently DO NOT CALL is not their thing!

This company is a scam. I asked months ago to be placed on the DNC list, the man told me he would do that. I was thankful until the next day. They called back but under a different number! When I told them I was placed on the DNC list, they told me that there is no such list. Are you kidding me?? They keep calling back every single day & will try to first verify my address. I fell for their scam once & will never again do business with them. They are bullies & prey on small businesses, they are a joke!

28 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Pamela, sorry about that. We can place you on the DNC list, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

It's a Scam

On May 19 I ordered four labor law posters for $9.95. Several days later I received a message that I had to call about the order. The phone rep wanted to "verify some information." When I called back I discovered that what she really wanted to do was try to upsell me a package that "regularly retails for $350."

I don't take kindly to salespeople, and I especially don't like that kind of bait-and-switch. I cut the rep off and demanded that she ship what I had already purchased.

Today, more than a week later, we received a second call from "Carla." I called back, spoke with Yahida, who started the whole "we just need to verify..." process again. My order was placed 9 days ago and according to Yahida my demand that the posters I bought be sent within the next three days would definitely not be met.

Based on this interaction I instructed Yahida to cancel order WL0070923.

This behavior is unethical and represents the worst kind of customer abuse.

A look at their one-star reviews tells you all you need to know.

28 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello,
We apologize about the matter. It seems like you may have been assisted with this already but if you have not, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Let us know if you have any unresolved concerns, thank you.

Rated 1 out of 5 stars

They tried to scam me too

They tried to scam me too. Luckily they sent a postage paid envelope so I stuffed it with as much junk mail as I could and sent it back...

27 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Fiona,
We apologize for any confusion. If you have any questions, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Taking advantage of a public health…

Taking advantage of a public health emergency and preying on unsuspecting businesses. I sent their postage paid envelope back to them so they'll be charged postage.

27 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Lizzie,
We apologize if you had a bad experience. We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

For a year and half they have…

For a year and half they have constantly bombarded me with their phone calls. After dozens of requests to be taken off their list and never called again. They continue to call. It's harassment at this point. You're worthless scam artists. I have called the number in the last review I left and you continue to call. If it does not stop. I will forward it to our attorney to finally put an end to it.

26 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, sorry about your experience. If you are still getting calls, please email us at Customer_Relations@personnelconcepts.com. Thank you.

Rated 1 out of 5 stars

SCAM

I beg the BBB to shut this company down. They use scare tactics and threaten non-compliance if you don't purchase posters from them. Horrible company.

26 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We apologize for your negative experience. We have over 30 years in business as the industry leader of labor law and HR compliance solutions. It’s our goal to assist employers about workplace laws and simplify the compliance process. Thank you.

Rated 1 out of 5 stars

I fell for this scam last year and got…

I fell for this scam last year and got a useless poster. This company is trash.

22 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We regret that you had a negative experience with our company. We have nearly three decades of experience as a leading publisher of labor law & HR compliance solutions. We continuously monitor regulatory & legislative changes and keep them up-to-date.

We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

I have been trying to cancel for months…

I have been trying to cancel for months is not years. I would like to just take what I have and end the account. The live chat on the website does not work. Every time I say on the phone I want to cancel, someone says that I have an irreversible deal that will save me so much money for the entire year.
I just want to stop any relations with Personnel Concepts. No more pushy calls. No more bills. I paid everything and it's astronomical. What happened with the less than $20 letter? On the website my order history only shows an order of $10. On on my emails I have a bill for $697.87!!!!!!! How is that not in my order history!? No more. I am done!

21 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello Tikvat,
We apologize about your experience. We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

I received a letter in the mail stating…

I received a letter in the mail stating I needed to buy posters, so I did it said it was $14.95 and another $5 I believe to get it laminated. I received that poster and then got a call from someone saying I owed $170 something dollars which covers the rest of the year. Excuse me!!!!! Then I got another poster or something from them which I didn't even order or open. They calls will not stop they keep harassing and calling from all kinds of numbers. LEAVE ME ALONE!!! Us small business don't have anything to give in this pandemic or after.

21 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, we are sorry about the overcontact. To get this resolved, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Scams from Personnel Concepts CA

Personnel Concepts from California keeps on spamming with their official looking mail to buy their posters. They are referring into law and consequences if you do not buy. This is a scam. Do NOT pay. You can get these posters from official State Sites.

14 May 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello,

We apologize about your negative experience. If you have any unresolved questions, please email us at customer_relations@personnelconcepts.com. Thank you,

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