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Peru & U Reviews 

6
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TrustScore 4 out of 5

4.1

Travel agent
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Company details

  1. Travel agent

Written by the company

Peru & U offers a variety of itineraries, day tours, and tracks suitable for any taste and budget. Our fully customizable tours allow you to create your dream tour along with our guidance and assistance. We compromised that Peru & U will offer you the lowest and fairest prices possible. This is because, unlike other travel agencies, we are both the tour operator and coordinator – meaning that there is no intermediary in between. We take care of all of the arrangements ourselves for everything to run smoothly. Our esteemed customer service comes from our travel passion and sharing our gorgeous country with you. Of course, since

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4.1

Great

TrustScore 4 out of 5

6 reviews

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4.1

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(6)

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Rated 5 out of 5 stars

A dream come true❤️…

Thanks to this local agency found by lucky chance by Google research, I could visit Perù for my first time in a very organized way, for 10 full days. All the guides where good, full of attention and kidness, hotels where clean and central and of course the amazing places visited would last forever in my mind❤️. A special mention to Javier that helped me with the booking, Ronald our super host reference in place and the private guide Felipe for private Lima city tour and Richard for private tour of spectacular Machu Picchu🤗

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I can highly recommend "Peru & U" travel service. It was easy to get in contact with custom service that made sure that I got picked up by the driver to my destination.

I enjoyed my trip with the driver because the communication was through "Whatsapp" so it was easy to get in contact with the driver.

29 June 2024
Unprompted review
Rated 5 out of 5 stars

A magical and pampered experience

There's no other way to describe the Luxury Inca Trail trip with Peru & U than MAGICAL. My friend and I were pampered beyond anything we could have imagined and I honestly can't recommend this company enough. The people on the team that helped us were nothing short of remarkable. Marco, Michael, Aide, Nemesia, Elias, Adolfo, Victor, Zenon, and the whole porter team - together, they made our trip unforgettable. We left the Inca Trail feeling inspired by the landscape, by the connection to Mother Earth and the lessons learned from our guides, and most of all by the crew who took care of us each step of the way. If you are looking for a tour company to help make your dream of hiking the Inca trail a reality - look no further. Peru & U is absolutely the right company to partner with.

28 April 2024
Unprompted review
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Reply from Peru & U

Dear Brandi,

Thank you so much for taking the time to share your incredible experience with us! We are thrilled to hear that your Luxury Inca Trail trip with Peru & U was nothing short of magical. It warms our hearts to know that you and your friend felt pampered and well taken care of throughout your journey.

We are immensely proud of our dedicated team, including Marco, Michael, Aide, Nemesia, Elias, Adolfo, Victor, Zenon, and our hardworking porter team, who all played a vital role in making your trip unforgettable. It's truly inspiring to hear that you left the Inca Trail feeling connected to the landscape, Mother Earth, and enriched with the lessons shared by our guides.

Your recommendation means the world to us, and we couldn't be happier knowing that we exceeded your expectations. Helping to turn your dream of hiking the Inca Trail into a reality is what drives us, and we're delighted that Peru & U was the perfect partner for your adventure.

Thank you once again for choosing Peru & U. We can't wait to welcome you back for more unforgettable experiences in the future!






Rated 5 out of 5 stars

an amazing place and beautiful view (Laguna de Humantay)

an amazing place and beautiful view, but all this would not have been possible without the help of Jonathan the guide, since he always took care of everyone and encouraged us to continue when we thought we could no longer and so we could get the best panoramic view of the place

11 March 2024
Unprompted review
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Reply from Peru & U

Dear Ana, We're thrilled to hear that you had such a memorable experience at Laguna de Humantay, and we couldn't agree more about its stunning beauty. It's our passion to share such breathtaking places with our guests.

Jonathan is indeed a gem among our guides, and we're delighted to hear that he went above and beyond to ensure your group's safety and enjoyment. His dedication to taking care of everyone and providing encouragement speaks volumes about the kind of experience we strive to offer.

Thank you for highlighting Jonathan's role in making your visit to Laguna de Humantay so special. We'll be sure to pass along your kind words to him and the rest of our team. We look forward to welcoming you back for more unforgettable adventures in the future!

Rated 5 out of 5 stars

The best adventure

Everything about this trip was superior. They really took the time to answer all of my questions thoroughly and make sure my trip was tailored just for me. It was amazing!

15 September 2023
Unprompted review
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Reply from Peru & U

Dear Cindy,

Thank you so much for taking the time to share your experience with us here at Peru&U. We are thrilled to hear that you had the "best adventure" and that every aspect of your trip exceeded your expectations.

At Peru&U, we take great pride in delivering personalized and exceptional experiences to our travelers. It's our goal to ensure that your journey is not just a trip, but a tailored experience that aligns perfectly with your preferences and desires. We are delighted to learn that our team took the time to address all your questions and concerns, ensuring that your adventure was truly amazing.

Your satisfaction and positive feedback are the ultimate rewards for us. We look forward to the opportunity to craft more memorable journeys for you in the future, each one as unique and exceptional as the last.

Thank you for choosing Peru&U for your adventure, and we can't wait to welcome you back for more unforgettable experiences.

Best regards,
The Peru&U Team

Rated 1 out of 5 stars

No help with refunds

I booked well in advance and could not make the trip due to safety concerns in Peru. The company wouldn't not assist me with a refund for the trip

1 February 2023
Unprompted review
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Reply from Peru & U

Dear Conor,

Thank you for taking the time to review your experience with us. We understand and appreciate your decision to cancel your Machu Picchu entrance ticket. Unfortunately, we must inform you that the management of Machu Picchu falls under the jurisdiction of the Ministry of Culture, and thus, we are unable to process any refunds at this time. Please note that Machu Picchu is open and operating fully, as stated in our previous communication.

We apologize for any inconvenience this may have caused and appreciate your understanding in this matter.

Best regards

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