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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and knowledgeable approach, often highlighting their helpfulness and efficiency. Many people appreciate the prompt response times and the excellent service provided, noting that issues are resolved with minimal fuss and clear communication. However, some customers were dissatisfied with the communication, reporting long periods of no response to messages. A few other people also felt let down by unresolved problems despite significant payments, and some mentioned that the service did not effectively address their pest issues.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick response to initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification. left our pro... See more

Company replied

Rated 5 out of 5 stars

Darren came out today and gave very helpful and informative advice about vermin. He very kindly didn’t charge me as he felt I would be wasting my money unnecessarily. Had I used another company I wou... See more

Company replied

Rated 5 out of 5 stars

Joe was super quick to respond and sort our problem. A mole had destroyed our newly laid garden and I was heartbroken. Joe came straight away and kept us informed every week of what was happening, wha... See more

Company replied

Rated 5 out of 5 stars

Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog 🐕 😂. All in all an excellent service by Louise and the whole team. They were... See more

Company replied


Company details

  1. Pest control service
  2. Bird control service

Written by the company

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Excellent, prompt service. Helpful and obliging personnel. Service provided with check-ups on progress.

15 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your support keeps us motivated. Thanks so much!

Rated 5 out of 5 stars

Speedy resolution to rodent infestation…

Visited very quickly after call was made. 3 visits and three dead mice. Sound advice on how to prevent re-occurrence.

Friendly and professional service -

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s wonderful to know we met your expectations. Thank you!

Rated 5 out of 5 stars

Highly recommend!

Highly recommend, very efficient and friendly service and effective treatment and handling of the problem

16 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We appreciate your kind feedback—thanks for choosing Pestforce!

Rated 5 out of 5 stars

Friendly and responsive service

Ashley Bintcliffe and his team are efficient, knowledgeable and friendly. I have used them twice now and they have responded brilliantly to some tricky challenges. I would highly recommend them

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your satisfaction is our top priority. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent service

Visit to assess problem and deal with it was made very soon after I reported it. Follow up visits are made for further baiting if necessary.

14 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Helping you was our pleasure. Thanks for the great review!

Rated 5 out of 5 stars

Great company, great results!

Friendly, experienced and punctual. Great comms, always explaining what they are doing and why. Great results!

3 January 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your positive feedback made our day. Thank you!

Rated 5 out of 5 stars

Pest control you can rely on!

Alex was great with immediate advice on the phone, turned up as planned and dealt with the pest issue for myself and neighbours swiftly and discreetly.

A couple of visits required and everything was taken care of professionally.

Throughly recommended

1 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re delighted you’re happy with our service. Thanks so much!

Rated 4 out of 5 stars

Prompt and positive helpful response

Ashely responded positively and promptly to our recent request for help. he identified our problem pest and arranged immediate treatment options.
The only slightly negative comment is that he was then unable to reattend for 2 weeks over the Xmas/New Year period. Although I am delighted he and the company are able to take a break themselves, it would be nice if there was an option available for occasions when extra help is required over this period.

20 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for trusting us. Your review is greatly appreciated!

Rated 5 out of 5 stars

I had a problem with mice in the house

I had a problem with mice in the house. Jack inspected possible entrances to the house, covered any outlets with wire mesh covers and put traps down. This worked as I’ve had no problems since. Very pleased.

28 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s always rewarding to hear such kind feedback. Thanks!

Rated 5 out of 5 stars

First class service and great results

I had an issue with vermin in the loft. Ashley was very friendly, efficient and the treatment was effective. I would recommend him without hesitation

10 May 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad you’re pleased with our work. Thank you!

Rated 5 out of 5 stars

I can recommend Craig and Pestforce!

Craig was polite, punctual and knowledgeable. He resolved our mouse problem and has guaranteed that they won’t return. I can recommend Craig and Pestforce!

12 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your satisfaction makes our efforts worthwhile. Thanks a lot!

Rated 5 out of 5 stars

Prompt service

Prompt service, reviewed until pest problem solved, mouse free house!

20 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We loved working with you. Thanks for the amazing review!

Rated 5 out of 5 stars

Excellent Service

Mick was excellent - both great communications and service as well as prompt and flexible. No question would use again if problem resurfaced. Highly recommended.

3 July 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s customers like you who make us love what we do. Thank you!

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice, very professional and informative company and very good price . John went over and above to help me as he knows I’m afraid of the vermin.

21 October 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your feedback inspires us to keep delivering the best. Thank you!

Rated 5 out of 5 stars

Can’t recommend John enough he was a…

Can’t recommend John enough he was a nice man with plenty of experience and knowledge came on time and each visit had me more at ease when the job he had done and absolutely great value for the service provided.

6 May 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your kind words brighten our day. Thank you for sharing your experience!

Rated 5 out of 5 stars

Came to get rid of rat/mice did exactly…

Came to get rid of rat/mice did exactly that came 4 times no sign of the rodents since would highly recommend any time.

9 February 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for your lovely feedback—it means so much to us!

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