The Pest Control Co Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest control service
  2. Bird control service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Prompt

Prompt, polite, efficient,helpful .

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

They came out on the day they said they would

They came out on the day they said they would with updates of expected time of arrival. The technician’s were polite/helpful and professional.

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Speedy

Speedy, reliable and great job done

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Graham arrived very punctual

Graham arrived very punctual, was very efficient, very helpful and very pleasant.

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 3 out of 5 stars

Today the service was excellent and…

Today the service was excellent and very professional.
It is a pity it took 3attempts for the appointment due to you giving a time slot for people to arrive them arriving before that time .
I didn’t receive a text when I should have done either.
The whole system needs looking at as it’s not efficient for your company or the customer.

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.

Could you please contact us at Office@jgpestcontrol.co.uk and let us know about your concerns? We are committed to finding a solution together.

We look forward to hearing from you soon.

Best regards,

JG Pest Control Team

Rated 5 out of 5 stars

Very friendly approach

Very friendly approach, very informative

7 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Clear advance notice about visit

Artur telephoned ahead of his visit and was accommodating about waiting 5 minutes till I arrived at home.

7 April 2026
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Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 3 out of 5 stars

Very expensive

Arrived within time slot, came to pick up one dead fox ran down by car in garden, took less than 5 minutes, cost a whopping £180.00, put in black plastic bag, supposed to dispose of in official incinerator, I have doubts!

6 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.

Could you please contact us at Office@jgpestcontrol.co.uk and let us know about your concerns? We are committed to finding a solution together.

We look forward to hearing from you soon.

Best regards,

JG Pest Control Team

Rated 5 out of 5 stars

Excellent Service

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong. Following a reassuring call back from JG on Saturday morning the first visit was arranged for Bank Holiday Monday!

Artur came on time. Skillfully examined under all the cupboards etc. and positioned bait. He explained all the options available and went ahead and completed everything he advised and with which we agreed. With further visits to come we feel such relief.
We are so impressed by their professional, competent and caring attitude.

6 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Great service. Good communication.

5 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Good professional service

Good professional service. Listened to our concerns and covered everything we asked. Managed to get in the difficult to reach spots with no qualms.

5 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very fast and efficient response

Very fast and efficient response. Martyn explained everything clearly to me, so I understood what the process was.

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Polite and friendly service.

Polite and friendly service.
Remembered where all the bait was left.

31 March 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service very informative

Aaron turned up and inspected what I thought might be a problem, turns out it wasn’t; he was very helpful and informative

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great Service

Great service so far. I still have two visits left, but I’ve been assured the issue will be fully resolved. Artur has been excellent at explaining what’s happening and what to expect during the next visits. Feeling confident things are on the right track.

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

After abit of a difficult start with…

After abit of a difficult start with the office not totally understanding the situation i was in ,regarding needing wasp nests removed from our loft.
Thomas arrived on time,he was freindly ,approachable and polite.
He summed up the situation ,he explained that the nests were infact dead and we learnt alot from him.
Thomas efficently removed nests,no chemichals were needed because the nests were dead, he bagged up and took away the nests.
We were happy and it was a pleasure to meet Thomas.

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Artur came for our 2nd visit today to…

Artur came for our 2nd visit today to check the poison layed for the mouse. Artur was friendly and did a fantastic job. Checked thoroughly for the mouse. Great overall service. Many thanks!
Sarah 😊

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Artur was professional and very able

Artur was professional and very able. He understood my stress and worries regarding the rats and worked hard to set up different ways of catching them. He also checked for points of entry thoroughly.
Can highly recommend!

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Aaron arrived at the house on time

Aaron arrived at the house on time, he worked meticulously and was thorough in his approach. Highly recommended

4 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite

Very polite, helpful and ready to solve the problem

2 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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