Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more
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Very pleasant and explained well what he was going to do

Reply from The Pest Control Co
Had Aaron over today - to deal with our ants. Super cheerful and efficient - encouraged us to call the company in 4 weeks ( earlier if there’s a problem) and let them know how the bait has done. Really helpful and open approach. I’d definitely use them again.

Reply from The Pest Control Co
Usual great service by Graham. Absolutely no complaints about him.
It’s a shame that the office can never seem to stick with the original planned date. 3 months running now I’ve not had a visit on the day originally planned and have waited in unnecessarily. Also no communication on the day. Annoying that this keeps happening especially as I committed to an annual contract. Perhaps someone more senior than the customer service manager could contact me (if they ever read the reviews)

Reply from The Pest Control Co

Reply from The Pest Control Co
It was a relief to meet a calm professional to sort our rat problem.
He explained the process, carried out the work and gave us a lot of helpful information.

Reply from The Pest Control Co
Very helpful and reassuring on the issue of rats in my house.

Reply from The Pest Control Co
Very responsive service and work done with professionalism. Would highly recommend.

Reply from The Pest Control Co
Very informative, quick and efficient. I look forward to being bug free!

Reply from The Pest Control Co

Reply from The Pest Control Co

Reply from The Pest Control Co
Knowlwdgeable, polite and courteous. Explained actions he would take plus advice we should follow.

Reply from The Pest Control Co

Reply from The Pest Control Co

Reply from The Pest Control Co
Great service. Jordan is on it, on time, friendly, polite and always good advice.

Reply from The Pest Control Co
Aidan was very polite, and professional.
It was just a shame that, as he doesn't deal with bees, he was unable to give me an estimate while he was on site.

Reply from The Pest Control Co
Failed to help in day even though had card payment. Never sent quote for future work as promised the next day even though told what we had already paid £100+ for visit would be taken off if we chose them. Then had cheek to ask if quote was OK 2 days later although never received it . Wrote and asked for refund for failing to follow their own agreement and now being ignored . And no refund Easy money just for nothing .

Reply from The Pest Control Co
Aiden was very pleasant and completed the review quickly and efficiently.

Reply from The Pest Control Co
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