Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more
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Review summary
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Reviews shaping this summary
Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more
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Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more
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The rep from your company arrived bang on time and was very helpful by advising of further actions we needed to take to ensure the treatment was effective. He was patient and gave us some time to add... See more
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Company details
- #9 of 25 best companies in Pest control service
- #5 of 9 best companies in Bird control service
- #9 of 23 best companies in Drainage Service
Written by the company
Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.
Contact info
Unit C21, Trident Business Centre, 89 Bickersteth Road, SW17 9SH, London, United Kingdom
- 020 8355 3443
- office@beaverpest.co.uk
- pestcontrolservices.co.uk
4.8
Excellent
201 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pest control
Great service from Dan and Ashley. Did a very thorough investigation and they were very helpful.
6 March 2026
Reply from Beaver Pest Control
Thank you for your kind feedback. We’re so pleased to hear Dan and Ashley provided such a thorough and helpful service. We agree they’re a great team and always bring a professional approach to their work. We really appreciate you taking the time to share your experience.
Very friendly and personable…
Very friendly and personable technicians. They listen to any concerns you have and proactively attend to them. They give you a run down of what work they had carried out.
5 March 2026
Reply from Beaver Pest Control
Thank you for your kind feedback. We’re pleased to hear our technicians were friendly and approachable, and that they took the time to listen and address your concerns. Providing clear updates on the work carried out is something we really value, so it’s great to know that stood out. We appreciate you taking the time to share your experience.
Excellent service
5 March 2026
Reply from Beaver Pest Control
Thank you for your feedback. We’re delighted to hear you received excellent service. It’s always great to know we’re getting it right, and we really appreciate you taking the time to share this.
Excellent service
Bird netting installed
They did an excellent job
Would recommend them to friends and family
Netting installed well and thorough deep clean the area
Thank you
4 March 2026
Reply from Beaver Pest Control
Thank you for your kind feedback. We’re delighted to hear you were pleased with the bird netting installation and the thorough clean carried out alongside it. It’s great to know the work was completed to a high standard, and we really appreciate your recommendation to friends and family.
Representative arrived when he said he…
Representative arrived when he said he would. He appeared knowledgeable.
3 March 2026
Reply from Beaver Pest Control
Thank you for your feedback. We’re pleased to hear our representative arrived as expected and demonstrated strong knowledge. Reliability and expertise are key parts of the service, so it’s great to know that came across. We appreciate you taking the time to share your experience.
They were always good
They were always good. No problems whatsoever. Quick reactions whenever we report something. What else?
3 March 2026
Reply from Beaver Pest Control
Thank you for your kind feedback. We’re delighted to hear everything has been running smoothly and that our team responds quickly whenever needed. That reliability and responsiveness are exactly what we aim for, so it’s great to know it’s been your experience. We really appreciate you taking the time to share this.
Reply from Beaver Pest Control
Thank you for your lovely feedback. We’re so pleased to hear you’ve had great service from the team. We agree, Dave Olsen is a fantastic help and brings a genuinely friendly approach. We’ll be sure to pass your kind words on to him.
Reply from Beaver Pest Control
Thanks for the kind words. We’re glad everything was delivered promptly and without fuss. Our team works hard to keep things moving efficiently, so it’s great to know that came through. We really appreciate you choosing us.
Reply from Beaver Pest Control
Thanks for your review. We’re glad the regular checks and on-the-spot call outs have been helpful. We aim to stay responsive and keep things under control with consistent support. If there’s anything we can do to make the service even smoother, just let us know.
Absolutely useless and not attentive to me as a customer
I contacted Beaver pest control for proofing of my fully fitted kitchen. The technician was great, he highlighted 4 entry point and told me that they could all be accessed, at worst by extending the proofing tools slightly.
Then the trouble started. the quote came from the office, 3x the price of other companies with justification that "this work involves pulling out kitchen appliances to check behind them for possible hidden ingress" and "some kitchen units will need to be partly dismantled or access gained through removal of backing/base units." I naturally replied that my kitchen was fitted and no appliance could be moved, and kept receiving the same response that appliances would need to be moved. It was like nobody read my email and just copy pasted the same response all over again. I don't know how I can trust someone who doesn't even understand the basic condition that my appliance cannot be moved. Quite shocking if I'm honest how little they cared about me and my feedback in their communications.
25 September 2025
Unprompted review
Reply from Beaver Pest Control
Hi Nick, thank you for taking the time to share this feedback. I’m sorry our communication left you feeling unheard.
I’m pleased to hear our technician was helpful during the visit, but it’s clear we fell short afterwards in how we explained the quotation and responded to your concerns.
For rodent proofing in fitted kitchens, we sometimes need access behind or beneath units/appliances to confirm there aren’t hidden ingress points and to make sure any proofing is effective and long-lasting (rather than a temporary seal to the visible gaps). When we believe that level of access is required, it does increase the time on site and can make our quotation higher than others that may be pricing for visible-only proofing.
That said, we should have addressed your key point more clearly: if access can’t be gained because units/appliances cannot be moved, we should have explained the options (for example, what could be done within those limitations or whether a revisit was needed to confirm feasibility), rather than repeating the same wording. I can understand why that would feel like your emails weren’t being properly read.
I understand a member of our team has since been in touch to provide further context. If you have any remaining questions, please don’t hesitate to contact us.
Thank you again. Your feedback is being used to improve how we communicate proofing scope, access requirements and pricing.
Beaver Pest Control Customer Service Team
Excellent work throughout the year
11 February 2026
Reply from Beaver Pest Control
Thanks for the lovely feedback. We’re really glad the standard stayed strong all year, that’s exactly what we aim for. We’ll share this with the team too, as it’s their consistent effort that makes the difference.
The staff in the office are so polite
The staff in the office are so polite , Ive spoken to a couple , but today Kim was very helpful and kept me updated , I had to cancel my appt at short notice and she did everything to accommodate me in making another one , by keeping me informed
19 February 2026
Unprompted review
Reply from Beaver Pest Control
Thanks for taking the time to share this. We’re really pleased you’ve found the office team so polite, and we’ll make sure Kim sees your comments. Keeping you updated and helping rearrange at short notice is exactly the kind of customer service we’re proud of. We appreciate your call and we’re glad we could get a new appointment sorted for you.
Knew what he was talking about and took…
Knew what he was talking about and took time to solve the issue.
Also Kerry the booking lady, went above and beyond to get someone round fast, given I was in a state of high anxiety when I found a mouse partaking of the Hovis loaf..
17 February 2026
Reply from Beaver Pest Control
Thanks for the feedback. We’re glad our technician knew the job inside out and took the time to get to the bottom of the issue properly. We’ll share this with the team, it’s exactly the thorough approach we aim for.
The member of staff was friendly and…
The member of staff was friendly and efficient. I know him well by now!
17 February 2026
Reply from Beaver Pest Control
Thanks for the lovely review. We’re really pleased to hear our technician was friendly and efficient, and it’s even better that you’ve built a familiar face over time. We’ll pass this on, consistency like that is something we take pride in.
Great customer service thankyou
i have been dealing with David who arranged a visit from the Crawley branch manager, i would like to say thankyou for how it was dealt with, the customer contact was flawless and i appreciate everything that was dealt with today.
6 February 2026
Unprompted review
Reply from Beaver Pest Control
We’re sorry to hear you were left feeling this way, especially with a young baby at home. We take concerns about both pest activity and how our team communicate very seriously. We’re keen to look into what happened and review the visit properly. Please contact us on 020 8355 3443 or office@beaverpest.co.uk with your name, address and we’ll investigate and come back to you as soon as we can.
BPC provide an efficiently and…
BPC provide an efficiently and effective service with great personnel and concise reporting
3 February 2026
Reply from Beaver Pest Control
Thanks for the great feedback. We’re pleased you find our service efficient and effective, and that the team and reporting hit the mark. Clear, concise reporting is a big part of doing the right thing and keeping everything transparent, so it’s good to hear it’s working for you.
Henry explained everything from start…
Henry explained everything from start to finish.
Where he had laid bait compared to the last time bait was laid.
He actually looked and found access holes and located where he believed they were entering.
Best customer service from Henry from this company.
5 February 2026
Unprompted review
Reply from Beaver Pest Control
Thanks for sharing this. Henry’s thorough, start-to-finish approach is exactly what we want our customers to experience, and it’s great to hear he took the time to compare previous bait points, find access holes, and explain what he’d found clearly. We’ll make sure Henry knows his customer service really stood out.
Report made quickly and backed up with…
Report made quickly and backed up with information.
5 February 2026
Reply from Beaver Pest Control
Thanks for your review. We’re glad the report was turned around quickly and, just as importantly, clearly backed up with the right information. That’s exactly the standard we aim for, and we appreciate you taking the time to mention it.
professional
4 February 2026
Reply from Beaver Pest Control
Thanks for taking the time to leave a review. We’re really pleased you had a professional experience with us, and we’ll make sure the team knows their work was appreciated.
Efficient technician
Efficient, able to attend venue without supervision, any issue quick response
2 February 2026
Reply from Beaver Pest Control
Thank you for the review. We’re pleased you found our technician efficient and able to attend the venue without supervision. Quick responses when issues come up are a key part of the service, so it’s great to hear that’s been your experience. We appreciate your trust.
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