PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. #10 of 23 best companies in Pest control service
  2. #4 of 9 best companies in Bird control service
  3. #5 of 7 best companies in Chemical wholesaler
  4. #22 of 34 best companies in Hardware Accessories Store
  5. #4 of 12 best companies in Household goods wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have not received item yet and it’s…

Have not received item yet and it’s been 2 weeks?

1 July 2023
PestFix logo

Reply from PestFix

Hello! We apologise that the supplier of the item you ordered was not able to get the product to us in a timely manner, which therefore meant your order was delayed.
We can see that you have ordered from us again since without issue so thank you for understanding.

Rated 3 out of 5 stars

Postage costs

I sent an email and my order was cancelled promptly so good service. I will check for the refund. The postage costed more than the products and they charge for every single item rather than bulk package it appears from the price. It is stated as one postage on the website and then the amount is shown as postage costs for every item after payment ( rather than 1 package). Company explained they have to send pesticides this way. I therefore found it cheaper elsewhere although I would have preferred to support this company.

23 June 2023
Unprompted review
Rated 1 out of 5 stars
PestFix logo

Reply from PestFix

Hello Ian,
We've just received your email regarding the goods that you have found which were delivered as they should have been, after we have sent out replacements. We would be grateful that you amend your review to reflect how the situation has changed as we were not at fault.
Many thanks
PestFix

Rated 1 out of 5 stars

Delivery never appeared told 2/3 days…

Delivery never appeared told 2/3 days but week later still not arrived yet roofers almost finished

30 May 2023
PestFix logo

Reply from PestFix

Hello Mr McLaughlan,
You ordered from us on 31st May at 11am, we dispatched your order at 16:21 the same day. We sent this by Royal Mail and on looking at their tracking information they appear not to have attempted delivery yet so it appears to be a delay with Royal Mail. I will email you the tracking information directly so you can follow this delivery, if your order doesn't arrive in the next day or so please contact us directly and we will happily send out replacements. sales@pestfix.co.uk 01903 538488
Kind regards
PestFix

Rated 5 out of 5 stars

Great product

A great variety of products and an easy to navigate website.

I bought 1 litre of Insectaclear Strong which came in a spray bottle. Works very well.

I would definitely recommend this product and PestFix.

29 May 2023

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