PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. #10 of 22 best companies in Pest control service
  2. #4 of 8 best companies in Bird control service
  3. #5 of 7 best companies in Chemical wholesaler
  4. #22 of 34 best companies in Hardware Accessories Store
  5. #4 of 12 best companies in Household goods wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou Jessica!

I would like to take a moment to commend Jessica for her exceptional work as my account manager at Pest Fix. Jessica consistently goes above and beyond to ensure our needs are met, providing outstanding customer service and support over the last year. She is incredibly knowledgeable about the products and services, always offering the best solutions tailored to our specific requirements. Her attention to detail and proactive communication have made a significant difference in our experience with Pest Fix.

Thank you, Jessica, for your hard work, commitment, and the high level of service you provide. It does not go unnoticed, and it is greatly appreciated!

27 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you so much for taking the time to share such a wonderful review! We’re proud to have Jessica on our team and will be sure to pass on your appreciation to her.

Rated 5 out of 5 stars

Natalie is my account manager and you…

Natalie is my account manager and you could not ask for a better person looking after you. She really understands the pressures running a small business today, and is there to help and advise with any problems or identifying the right product. Thanks Nat!

27 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you so much for your thoughtful review! We're delighted to hear that Natalie has been such a great support for your business.

Rated 5 out of 5 stars

Good products at good prices

Good products at good prices. Natalie always goes above and beyond to help.

21 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your kind review! We’re glad to hear you’re happy with our products and prices.

Rated 5 out of 5 stars

Outstanding service from Natalie at…

Outstanding service from Natalie at PestFix!

I’ve had the pleasure of working with Natalie, our account manager at PestFix for a couple of years now, and I can’t speak highly enough of the service she provides. Natalie is not only incredibly knowledgeable but also responsive and attentive to our requirements. She goes above and beyond to ensure that our orders are handled smoothly and any issues are resolved quickly. It’s clear that she truly cares about her clients, and it makes a big difference in our experience with Pest Fix.
Highly recommended!

21 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your kind words! We’re thrilled to hear that Natalie has provided such excellent service over the years. Her dedication and attention to detail truly make a difference, and we’re glad to have her on our team.

Rated 5 out of 5 stars

When you have a busy schedule its…

When you have a busy schedule its always nice to deal with a supplier that's always on the ball with on time deliveries and jess is a pleasure to deal with, always happy to help.

28 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your review Lee. We appreciate your feedback and look forward to continuing to serve you with on-time deliveries and excellent customer service!

Rated 5 out of 5 stars

Excellent service as always

We live in a digital world these days but when it comes to working on parts for a big project nothing compares to picking up the phone and talking to someone with experience and knowledge and getting everything you need at a great price delivered next day. Jess always delivers outstanding service 5 stars. Mike Sherwood Pest Solutions

21 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your fantastic review! We couldn’t agree more—sometimes, there’s just no substitute for speaking directly with someone who understands your needs.

Rated 5 out of 5 stars

Been using Pestfix for quite a few…

Been using Pestfix for quite a few years now. Always a great service. I now deal with Jess who always goes above and beyond to help.
Great company - great staff.
5*

28 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thanks Stephen. Jess is indeed a fantastic member of our team, and we're happy to know she’s been able to assist you so well.

Rated 5 out of 5 stars

No.1 for Pest Protection & Service

Having purchased and dealt with numerous suppliers for our bird netting, I can safely say PestFix have been the best. Always checking and keeping us informed of deliveries and even go above and beyond to get us materials at short notice. Jess, really does look after us.Thanks again - North East Solar

14 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Jess and the entire team take pride in going above and beyond for our customers. It’s great to know that our commitment to keeping you informed and delivering materials promptly has made a difference for you.

Rated 5 out of 5 stars

Highly recommended supplier

Jess has managed my accounts for a few months now and I am very impressed with how easy she has made the process of setting everything up for me.

She is always happy to help with any queries and goes above and beyond when it comes to finding you the best deal she is a credit to the Pestfix team.

Highly recommended

28 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you so much for your thoughtful review! We're delighted to hear that Jess has been able to make the setup process smooth and easy for you.

Rated 5 out of 5 stars

Pest fix have been great to us

Pest fix have been great to us, quick and efficient service. Great value for money and great products. Jess one of the sales reps has been mainly handing our orders and she’s been a great professional and we will continue to use them.

27 August 2024
Unprompted review
PestFix logo

Reply from PestFix

We’re thrilled to hear that you've had a positive experience with our service and found our products to be of great value. Jess and the rest of our team strive to provide quick and efficient service, so it's wonderful to hear that we're meeting your expectations.

Rated 5 out of 5 stars

Jess Is very knowledgeable and…

Jess Is very knowledgeable and friendly, she goes above and beyond for her clients really trying to get the beat deals for them. Much appreciated! I would recommend Pestfix to anyone!

21 August 2024
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your review Jack. We are proud to have Jess in the PestFix family and will pass this on to Jess.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, all good and well packaged

30 July 2024
PestFix logo

Reply from PestFix

Thanks for the great feedback! We're glad you liked the quick delivery and packaging.

Rated 3 out of 5 stars

No problems with ordering

No problems with ordering, purchase price ok compared to other sellers, dispatched in reasonable time.
Shipping cost high

29 July 2024
PestFix logo

Reply from PestFix

We're pleased you found the ordering straightforward and prices fair. We appreciate your feedback on shipping costs and will keep it in mind.

Rated 5 out of 5 stars

Fantastic service from my account…

Fantastic service from my account manager. He's always dropping me calls checking to make sure deliverys have arrived on time and whether I need anything else. Very prompt delivery service

31 May 2024
PestFix logo

Reply from PestFix

Thanks for the feedback ALS Pest Solutions, we'll pass on your positive comments to your account manager. We're glad to support your business.

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