Peter Christian Gentlemen's Outfitters (US) Reviews 

5,395
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 569 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting excellent materials, attention to detail, and superior workmanship. Many found the clothing well-fitting and true to size, appreciating the attractive styles and comfortable feel. Service and delivery also received high marks, with people highlighting prompt shipments, good communication, and helpful assistance. However, some customers noted issues with sizing, reporting items could be inconsistent, too tight, or not match the size ordered. A few also mentioned longer delivery times for some orders, sometimes without clear tracking or feedback on their status.

What people talk about most

Product

Reviewers mention positive feedback about product quality, fit, and overall satisfaction, with many praising... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of goods,... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and timely arrival of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quality, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never been disappointed by Peter Christian. Their pieces are traditional, with always a twist, a flair that make them remarkable if you look closely. Importantly, every piece I've gotten has had... See more

Rated 5 out of 5 stars

I have found your catalogue to be very appealing but until now had not purchased anything...as a large man not every store carries sizes that fit me but you guys do and I am very pleased...bought pa... See more

Company replied

Rated 5 out of 5 stars

Simply the Best Cotton/ Silk Pants available. In the Desert Southwest during the Summer this is the only comfortable Pants I have found. Your Service was outstanding and when you could not locate two... See more

Company replied

Rated 5 out of 5 stars

Order arrived as promised , complete and Correct. Can’t speak highly enough of the Slacks I have purchase from fit ,material, price And colors are all of the highest quality, My favorite cott... See more



Company details

  1. #155 of 236 best companies in Men's clothes shop
  2. #11 of 14 best companies in Mens Tailor
  3. #24 of 30 best companies in Formal menswear shop

Written by the company

Peter Christian specialises in classic, well-tailored men's clothing and accessories for the most discerning gentleman. View our quality collection online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.4

All reviews

(5,395)

562 reviews in the last 12 months

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Rated 3 out of 5 stars

Product is good.Deliver and internal…

Product is good.Deliver and internal getting product was long and tedious.Buyer should have option for faster delivery. Email to go over size was answered after I purchased item because I was out of time.Reorder was misplaced and again time was lost.

5 January 2026
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning

Thank you for taking the time to leave a review for us.

I am pleased to hear that you’re happy with the product itself.

I’m very sorry to hear that the ordering, communication, and delivery process was frustrating and took longer than it should have. Then experience further delays due to the reorder being misplaced.

Your comments regarding the option for faster delivery have been noted, and we do understand how important flexibility and clear communication are, particularly when time is limited. I’ve passed your feedback on to the relevant team so it can be reviewed and taken into consideration.

Thank you again for bringing this to our attention, and please accept our apologies for the inconvenience caused.

Kind regards,

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

A beautiful duffel coat

Delivered pretty quickly, and a beautiful coat. I
Ordered a 44 but received a 42. As it worked out, the 42 fit me perfectly. If you are in the US, know that you will not get a tracking number, but Royal Post will email you when your order leaves the country, arrives in the US, and is out for delivery.

What a great experience with a product that is second to none.

14 January 2026
Rated 1 out of 5 stars

I have followed instructions to…

I have followed instructions to initiate return document STILL not able to connect to document!!

16 January 2026
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning

Thank you for taking the time to leave a review.

I’m very sorry for the frustration caused.

I appreciate that you’ve followed the instructions to initiate the return, and I apologise that you’re still unable to access the return document. That’s certainly not how it should be.

To help resolve this as quickly as possible, my colleague will call you this afternoon to assist directly to guide you through another way to complete the return.

Thank you for your patience, and I’m sorry again for the inconvenience.

Kind regards,

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

top drawer corduroy trousers

i was very pleased by the helpful and personable assistance shown by your sales associate. I believe his
name was John. Second, the trousers showed good workmanship and styling, certainly better quality than found here in stores.

27 December 2025
Rated 3 out of 5 stars

The garment did not fit and was…

The garment did not fit and was returned. The return shipping cost was $30 plus $20 for the initial delivery. I will not order again due to the high cost for international shipping.

11 January 2026
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Afternoon

Thank you for taking the time to leave a review for us.

I’m sorry to hear that the garment was not suitable and that the international delivery and return costs have been disappointing. We understand that these charges can make ordering from overseas less appealing, particularly when an item needs to be returned.

International shipping and return costs are set by our couriers and are outlined at the time of ordering, but we do appreciate you taking the time to share your experience and feedback.

Thank you again for trying Peter Christian, and we’re sorry that on this occasion the trousers were not suitable for you.

Kind regards,

Customer Care Team
Peter Christian

Rated 5 out of 5 stars

The Tweed Harrington jacket fit well…

The Tweed Harrington jacket fit well and my wife told me it looked great on me. I loved the bright knit cloth pattern and its construction is super, so I bet it will give me more years off life than I have to live.

12 January 2026
Rated 1 out of 5 stars

Ordered 2 pairs of pajamas

Ordered 2 pairs of pajamas. They were way oversized. Called the company and was told pajamas are the number-one item returned. I have issues with pajama sizes in the past. I don't understand why the company hasn't updated its sizing chart. In addition to sizing, I had to pay $30 to return the 2 sets.
Having to pay $30 to return an item when the vendor is at fault seems unethical.

3 January 2026
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning

Thank you for taking the time to leave a review for us.

I’m sorry to hear of your disappointment with the pyjama sizing.

We understand how frustrating it can be when an item doesn’t fit as expected, particularly if you’ve experienced similar issues in the past. Our pyjamas are designed with a more generous fit for comfort, which can sometimes feel larger than anticipated, and we appreciate your feedback regarding the sizing chart.

We do regularly review customer feedback and returns data when assessing our sizing information, and your comments have been noted and passed on to the relevant team.

I’m also sorry for the cost incurred in returning the items. As outlined in our returns policy, return postage is the customer’s responsibility; however, we do understand that this can add to the frustration when an item isn’t suitable.

Thank you again for your feedback — it’s genuinely appreciated and helps us continue to improve.

Kind regards,

Customer Care Team
Peter Christian

Rated 1 out of 5 stars

Very unhappy with this company.…

I have been trying to return a purchase since December29, 2025. The garments do not fit. I would do an exchange , but they can’t accommodate that kind of try. I have gone through their ruturn process 4 times only to be referred due to the order number not being recognized.
I have$250.00 worth of very nice clothing that I can’t do anything with.
This is very poor customer service to say the least. Just warning any US customers, do not purchase anything from this company. They don’t have it together and do not care about customer satisfaction.
TMH, New Jersey

11 December 2025
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning

Thank you for taking the time to leave a review for us.

Please accept our apologies regarding the inconvenience and
disappointment caused to you trying to access the returns
procedure.

I have checked your returns order no. and zip code and can
see my colleague has helped you to arrange your returns on the
29.01.26.

Kind Regards

Customer Care Team
Peter Christian

Rated 1 out of 5 stars

The sizes for the pants not standard…

The sizes for the pants not standard and it’s smaller, and no replacement is available. Plus you charged me extra $30 to return it.
Very bad service.

2 January 2026
Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Afternoon

Thank you for taking the time to leave a review for us.

Please accept our apologies regarding the inconvenience and disappointment caused to you.

The UK size are slightly smaller than the the US sizes, we usually recommend going up a size.

We received your order back to us on the 16.01.26 and the refund was credited back to the card used for your purchase on the 27.01.26.

As you are not able to arrange an exchange this time, I have arranged for a store credit to be added to your account for any future purchases.

Kind Regards

Customer Care Team
Peter Christian

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