Peter Clarke Estate Agent and Letting Agent Reviews 482

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, often noting the smooth process of selling or buying properties. However, some customers also noted that they felt pressured regarding viewing times and that the personal touch they were initially promised was lost during the process, with communication often coming from different individuals.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, honest,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last year I sold and bought my new house through Peter Clarke and had a wonderful experience. I specifically want to thank Pav who is wonderful. She is kind, reassuring and just gives off such posit... See more

Rated 5 out of 5 stars

Selling our rental property through Peter Clarke Estate Agents was easy and smooth. From making initial contact they under took the valuation, viewings and the final stretch as we negotiated and... See more

Company replied

Rated 5 out of 5 stars

We’ve had a fantastic experience with Peter Clarke Estate Agents, and especially with Emma in the Stratford office. Emma was our property manager for around 8 years previously and was consisten... See more

Rated 5 out of 5 stars

I can’t recommend Peter Clarke highly enough. Camilla supported us from start to finish throughout an extremely tricky process- i honestly don’t think we would have managed to secure the property had... See more

Company replied


Company details

  1. Estate Agents
  2. Apartment Letting Agency
  3. Chartered Surveyor
  4. Commercial property estate agent
  5. Property Consultant
  6. Property Surveyor

Written by the company

Peter Clarke are leading Estate Agents, Letting Agents & Chartered Surveyors with offices in Stratford upon Avon, Leamington Spa, Wellesbourne, Shipston on Stour, Chipping Campden. We’re trusted experts in the local property market and have been for over 30 years with many, many proven results. Our dedicated team of experienced professionals will help you navigate your sales or lettings property journey to protect your property investment.


Contact info


4.8

Excellent

TrustScore 5 out of 5

482 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service from a team experienced in the Leamington Spa sales market

Matthew at Peter Clarke provided an excellent service, knowledgeable, helpful, very experienced and had a deep understanding of the the Leamington Spa market. From our first meeting, I felt I could trust him(and by extension Peter Clarke) to get us through the sales process smoothly. He always picked up calls/called us back, provided the right steer on what our next course of action could be. Shout out to Pav also, she has excellent liaision skills, seamlessly providing comms between us and our buyer, as well as reaching out to our solicitor to keep things moving. Highly recommend Peter Clarke - a massive thank you to both Matthew and Pav.

28 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much!

Rated 5 out of 5 stars

Shipston house sale…

The staff at the Shipston on Stour office were always very helpful and supportive and provided assistance when needed to help us achieve a sale. An absolute pleasure tp deal with.

2 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

It was a pleasure to deal with you too! Thank you for your review.

Rated 5 out of 5 stars

We used Peter Clarke in Shipston on…

We used Peter Clarke in Shipston on Stour for our sale & purchase. Sally and Kim were both brilliant. Sally particularly went well above what was expected of her. Customer service was absolutely brilliant. Would highly recommend!

3 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Wonderful, thank you!

Rated 5 out of 5 stars

Excellent service!

We have recently bought a property through Peter Clarke, Leamington office. We have been highly impressed with the level of support given to us and the professionalism shown by both Renee and Jackie. We have received excellent communication throughout the process by both phone and emails. We would definitely recommend Peter Clarke to any prospective sellers.

26 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

It has been a pleasure to assist you with purchasing your new home and we hope that you are very happy there. Good luck.

Rated 5 out of 5 stars

If you want exceptional service go to Peter Clarke’s Wellesbourne

We appreciated the good communication and help from the experienced, helpful staff at Peter Clarke’s Wellesbourne and they liaised well with our solicitors, Penman’s in the same village. No doubt if you want a hassle free sale these are the people to see. Chloe certainly knows her job and sorts out difficulties with ease.

14 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much for your review, it was a pleasure to deal with you!

Rated 5 out of 5 stars

Kerry and Chloe have helped us through…

Kerry and Chloe have helped us through two sales and we found them helpful and very friendly. They were proactive all the time communicating with us, the solicitor and the buyers. An excellent team and highly recommended.

7 March 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you!

Rated 5 out of 5 stars

Matt Corrall (Leamington) dealt with us…

Matt Corrall (Leamington) dealt with us from start to finish in selling our home to checking the home we wanted in the South West was still available. So big thank you to Matt we are in our new home. Pav kept us up to speed and made regular phone calls so we could be regularly updated. Again, thank you Pav.

Couldn’t have chosen a better Estate Agent. Matt was so friendly knowledgeable and had done research before arriving to give us a valuation. He was very professional in everything he did for us.

Highly recommend Peter Clarke Estate Agents. Really happy we chose them to act for us. We couldn’t have asked for a better service they were 100% brilliant.

14 October 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

It was a pleasure to work with you, thank you for your review!

Rated 5 out of 5 stars

my house sale

Peter Clarke Leamington were excellent in all aspects of the house sale. From discussing the initial valuation with documentary evidence, to taking high quality photos and video footage and launching the property on the market. Once the sale was underway, Peter Clarke kept me fully informed of all progress on a regular basis, and were extremely helpful in negotiating the final price. An excellent, professional service, five out of five

14 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much!

Rated 5 out of 5 stars

You could not ask for better service.

I invited 3 estate agents to value the property and I found Peter Clarke by far the most reassuring and gave me confidence in their ability to sell the property, after viewing the video of the property that was so good I actually considered making an offer myself.
Once the property was on the market we were kept informed about viewings and feedback promptly and any questions replied to promptly. I can honestly say we went with the right estate agent and would with out hesitation recommend them to family and friends.
Once again thank you for your help especially Matthew and Pav.

6 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

It was great to work with you too, thank you for your review!

Rated 5 out of 5 stars

Great Service, helpful and fast for responses.

We engaged with the Wellesbourne office as buyers, the whole team were extremely helpful throughout the process. Always going out of their way to help push solicitors where required and get the answers to any questions that we had to help expedite the whole process as much as possible.

17 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

This is wonderful to hear from the buyers point of view, thank you!

Rated 5 out of 5 stars

Peter Clarke Leamington were brilliant…

Peter Clarke Leamington were brilliant at helping me to sell my property. They were very knowledgeable about the market and super responsive every step of the way, always calm, supportive and clear. Huge thanks to Matthew, Pav and the rest of the team for all their work.

14 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

This is great to hear, thank you!

Rated 5 out of 5 stars

They kept us sane!

Renee and Jacqueline dealt with the purchase of our new home and they are both two of the loveliest, friendliest people you could meet. Renee showed us round the property, helped us to measure up and offered very helpful suggestions, including recommending tradesmen to do odd jobs that needed doing before completion. They fought our corner consistently with solicitors, keeping us sane during times of intense frustration! They made us feel listened to, like someone was on our side. I would not hesitate to recommend Peter Clarke at Leamington Spa office.

14 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

What a lovely review, thank you very much. It has been a pleasure to assist you with purchasing your new home. From all the team at Peter Clarke we wish you luck in your new home and hope that you are very happy there.

Rated 5 out of 5 stars

Very helpful team who shepherded us…

Very helpful team who shepherded us through buying our first home

13 February 2025
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you, hope you are enjoying your new home!

Rated 5 out of 5 stars

Excellent service provided by Peter…

Excellent service provided by Peter Clarke Wellesbourne in the sale of our previous house in Kineton.

If you are selling locally we would recommend them for an excellent service throughout

23 December 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent team at Peter Clarke estate…

Excellent team at Peter Clarke estate agents in Leamington. Very professional, attentive, thorough and super responsive. Special mentions to Renee and Jacqueline who went above and beyond on so many occasions, and to Justine and Pav for great back office help on super tight timelines. Highly recommend them.

13 December 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

It was a pleasure in helping you secure your new home and assisting you with the final hurdles, that took so long. From all the Team at Peter Clarke & Co have a lovely Christmas and Happy New Year.

Rated 5 out of 5 stars

Brilliant service from the team in Shipston

Brilliant service from the team in Shipston. I sold and bought a house through the Shipston branch and they were terrific. Always had time to talk about anything and great with advice. Very professional and friendly. Highly recommend Sally, Kim, Sophie and the rest of the team!

15 December 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Thank you for your review!

Rated 5 out of 5 stars

Very timely and very responsive

Very timely and very responsive - all in all very profesional.

12 December 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Great to hear, thank you for your review!

Rated 5 out of 5 stars

Highly recommended this estate agent

They were very helpful from the begining of the process until the final purchase.

30 April 2024
Unprompted review
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Reply from Peter Clarke Estate Agent and Letting Agent

Hello Tania, Thank you so much for your lovely review. It was our pleasure to help you during your first purchase and on behalf of all of the team at Peter Clarke & Co Leamington, we wish you all the very best in you new home.

Rated 1 out of 5 stars

Costly Mistake

In June 2022 we chose Peter Clarke to market our property because we had an excellent service from both letting and sales, in the past.
We accepted an offer from someone who was obviously well known at the branch as they were always referred to by their christian name, they had a property portfolio and were going to raise the funds against it. All sounded good, after weeks of being fobbed with excuses pertaining to their personal life, we were not surprised that the offer was withdrawn because of lack of funds. We were left feeling that their interest was with the potential buyer and not us.

We then accepted another offer, which was withdrawn on 4/11/22. There was no follow up as the whether they were still interested in the property. We decided to take it off the market and informed Peter Clarke on 28/11/22.
The property was sold by another estate agent on 22/5/23 to the person who had withdrawn the offer in November. We were aware of the 6 month clause in our agreement with Peter Clarke, but truly believed that the 6 months was from when a potential buyer withdrew their offer and ceased to be a person of interest to them ie 4/11/22.

In August this year, some 15 months later, we received an e-mail from Jonathan Joy to say that he had information that we has sold the property and as it was less than the 6 months by 6 days and we were bound by our contract to them to pay £3000 in fees. We replied explaining that we honestly but wrongly assumed the 6 months started when the buyer had withdrawn their offer.

We heard nothing more from Jonathan Joy until towards the end of November when received an invoice for £3000. followed by another e-mail offering us a 10% discount and the threat that if it was not paid within 7 days he would take action to recover the money. We have paid Peter Clarke £2700, at lot of money for innocent mistake of 6 days and we strongly object to being threatened like criminals who were trying defraud the company.

In the e-mail that Jonathan Joy sent us to acknowledge receipt on the money he wrote "it seems clear that (the buyer) would have proceeded anyway" Which begs the question why didn't he follow the potential sale up at the time.

6 December 2024
Unprompted review
Peter Clarke Estate Agent and Letting Agent logo

Reply from Peter Clarke Estate Agent and Letting Agent

Dear Mr & Mrs Focardi. This is such a shame, I can’t understand why you didn’t tell us you were continuing the deal with a buyer we introduced. So easily avoided and all this unpleasantness to follow. Disappointment works both ways. Please call me and let’s see if there is anything to be agreed, I would have preferred that all along. Best regards, Jonathan

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