I never knew how my husband supposedly signed up for this online company but after emails and their consultation they have given a refund. I am pleased with the outcome and he needs to be careful onl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I never knew how my husband supposedly signed up for this online company but after emails and their consultation they have given a refund. I am pleased with the outcome and he needs to be careful onl... See more
Company replied
Charlotte, did a fantastic job at helping me with my problem. She made the process pain free and was very professional and extremely helpful. So great full for her help today! Thank you so so much Cha... See more
Stay away from this website! I had ordered something from here. I waited for two weeks it's never been delivered then I contacted them. Every time a different support member replied to my email and... See more
Company replied
On the13 of December 2023 my acount was debited by Petfun4you. I immediately emailed the support team and they responded promptly to say that unfortunately they cannot reverse the transaction as only... See more
Hasn’t replied to negative reviews
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bob dealt with the issues i had and sorted a refund to help out , very appreciative
Thorough when replying and provided sufficient information.
I click the link stating I'll get phone but I didn't get any
I purchased an electronic item from another website and when the payment went through the webpage showed that I had in fact actually paid for a membership to this site. They are now disputing that this could be possible and are refusing to refund me. I don't even have a pet!
I need to write a review to get my refund, which is absurd.
Thanks Daizy for assisting me with the refund
Good customer service, they solved my issue promptly
Issue is being handled well. Helpful support and Emily reached out to assist thank you 😊
For reviewing a decision made earlier that no refunds will be made. It is good to see a positive response to a client's complaint raised due to insufficient communication and request for authorisation before charging the accounts of clients.
I didn't see anything creat it was my first tym opening an account ND never bought anything because they whr taking cash without my permission
The efficiency that the manager dealt with cancellation it was agreed free for me as a client .I am very happy with the transparency and speed to resolve this cancellation
Much appreciated 😊
Good customer support from KAI. I will have another review after they process my refund.
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