Love yhe cat tower..it's beautiful and…
Love yhe cat tower..it's beautiful and cat was straight on it
21 August 2019
Unprompted review
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Company details
Written by the company
Looking for the perfect pet home? We have an amazing selection of quality homes and enclosures, for pets in Aussie households. Free shipping Australia-wide for all orders $99+.
Contact info
3000, Melbourne, Australia
- support@pethomedirect.com.au
- pethomedirect.com.au
Terrible couldn’t even build the cat…
Terrible couldn’t even build the cat tree cause the screws won’t go in the correct spot and the instructions are crap and confusing and A WASTE OF MONEY
12 August 2019
Unprompted review
The hutch itself is very nice looking…
The hutch itself is very nice looking however is made of very flimsy material, the rope provided to keep the enclosed house door open broke on the first day and the wood of the hutch has several chips and splinters already. We have used it for less than one week with one rabbit. The contact and follow up with staff prior to purchase was amazing and cannot be faulted but i did expect stronger materials used for the money i paid.
5 June 2019
Unprompted review
Reply from Pet Home Direct AU
Hi Natasha, thanks for your honest, transparent review; your feedback regarding the rabbit hutch you purchased will be forwarded to the appropriate party. Whatever your experience with our products, we appreciate customer loyalty and hope to see you around again.
Efficient service
This online service is very efficient plus fast delivery time. Only negative the actually packing of breakable items is a bit slack little more attention to this to an otherwise excellent service.
28 May 2019
Unprompted review
Reply from Pet Home Direct AU
Thanks for the feedback concerning the packaging Mark; we'll be sure to take the security of packages more seriously moving forward. Hope to see you again 👋
Good service quick delivery 📦
28 May 2019
Unprompted review
Reply from Pet Home Direct AU
Many thanks for your loyalty Graham! Much appreciated 😺
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