Pethotel Reviews 

38
TrustScore 4.5 out of 5

4.5

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Company details

  1. Pet boarding service
  2. Dog Hostel
  3. Online marketplace
  4. Pet sitter

Written by the company

Pethotel on suomalainen lemmikkien hoitopaikkojen alusta, jonka kautta löydät luotettavan hoitajan koirallesi tai kissallesi – muutamaksi tunniksi tai vaikka viikoiksi. Palvelussamme on yli 1000 hoitajaa ympäri Suomen, ja varauksia on arvosteltu yli 2000 kertaa keskiarvolla 4.9/5. Tarjoamme kolme palvelumuotoa: kotihoito yön yli, jolloin lemmikkisi asuu hoitajan kodissa kuin perheenjäsen, päivähoito työpäivien ajaksi sekä ulkoilutus ja lenkit kiireisiin arkipäiviin. Voit valita hoitajan sijainnin, kokemuksen, arvostelujen ja lemmikkisi tarpeiden mukaan – esimerkiksi hoitajan, jolla ei ole omia lemmikkejä, jolla on aidattu piha tai joka on tottunut kissoihin. Jokainen varaus sisältää Pethotel-takuun ja asiakaspalvelun tuen. Maksut hoituvat turvallisesti alustan kautta, ja hoitajat lähettävät kuvia ja kuulumisia hoidon aikana, joten tiedät aina miten lemmikilläsi menee. Hoitajamme ovat henkilöllisyydeltään varmennettuja. Pethotel toimii selaimessa ja iOS-sovelluksena. Palvelu on suunniteltu tekemään lemmikin hoidon varaamisesta yhtä helppoa kuin majoituksen varaamisesta – näet hinnat, arvostelut ja vapaat ajat suoraan, ja varaus onnistuu muutamassa minuutissa. Lue asiakkaidemme arvostelut ja kokemukset alta – ne kertovat meistä enemmän kuin me itse.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.5

All reviews

(38)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

PetHotel is great!

The app works well to communicate between pet owners and caretakers. The calender is a very useful feature as well. I only once had an issue with payment after multiple transactions, and the support resolved the issue fast and with a small compensation. I’m very pleased overall!

5 September 2026
Rated 4 out of 5 stars

I made an easy transaction with the pet…

I made an easy transaction with the pet carers. However, would there be an option for the carer to be grayed out on the days that they are not available? Sometimes carers take time to respond, but with that option, the searcher could easily identify who isn't available on the selected days.

8 September 2026
Rated 5 out of 5 stars

The best doggie app

The best app, everything is easy, customer service is very fast and you get the money also pretty fast!

12 August 2026
Pethotel logo

Reply from Pethotel

Thanks Lauris! Getting paid fast is something we care about, great it works. And best doggie app, we'll take that title 🧡

Rated 5 out of 5 stars

Reliable service

Everything has been really easy and smooth. Payments are always processed quickly and on time, and the support team is consistently responsive and helpful.

17 August 2026
Pethotel logo

Reply from Pethotel

Thank you Donya! Smooth payments and fast support are exactly what we want sitters to be able to count on. Great to have you with us. 🧡

Rated 4 out of 5 stars

Its so good!

Website is super easy to navigate and use. Contacting caretakers is easy as well. The only minus comes from small bugs; time to time the chat nullifies what you did and the app itself might throw you out so you just have to re-do everything. Other than that absolutely great!

16 August 2026
Pethotel logo

Reply from Pethotel

Thanks! Great to hear the site and contacting sitters felt easy. Good catch on the chat and logout bugs — we're on it so you won't have to re-do things again in the future. ☺️

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