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Rated 5 out of 5 stars

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... See more

Rated 1 out of 5 stars

Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... See more

Rated 5 out of 5 stars

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... See more

Rated 1 out of 5 stars

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... See more

Company replied

Company details

  1. Pet Care Store

Written by the company

Pets are happy! It's our mission to help you keep them that way!


Contact info

3.0

Average

TrustScore 3 out of 5

159 reviews

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Rated 1 out of 5 stars

Buyers beware

Buyers beware - they have a hard and fast return policy - do not exceed 30 days - our pet passed away - we were on auto ship - I contacted them 9 days after the 30 days and they will not allow a return and refund. Chewy.com is far more reputable and easy to deal with. I normally don't scar companies up on social media but this is just bad business and everyone should be aware of what kind of company you are dealing with.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Such a scam

Such a scam. And they charged my account $96 without even telling me my dog doesn’t even like it and now I’m wondering if it’s actually good for them. So be very cautious if you are thinking of ordering. They did refund part of my money but not all of it so it is a scam.

13 March 2023
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. I couldn't call them, because when I finally get through they hang up.🤬 Charged me $96 without my permission. Will be calling the Better Business Bureau.🤬

18 April 2023
Unprompted review
Rated 4 out of 5 stars

My dog likes the chews and I can see a…

My dog likes the chews and I can see a little improvement but not a lot yet but she has only been on them for less than a month. She is on the Balance probiotics. I am hoping that they will help with her itching. She hasn't stopped yet but her paws do look a little better.

3 April 2023
Unprompted review
Rated 1 out of 5 stars

Read the one star reviews on here…

Read the one star reviews on here because their experiences are exactly what I experienced with these con artists. I didn't have time to find out if the product was working before they stole $96 from my account. And, I have finally had a chance to assess the viability of the product. IT DOES NOT WORK!! I'M SITTING HERE WITH $100 OF USELESS PRODUCT. They won't refund the money If you're smart, you'll stay away from these people. I usually read reviews before ordering anything. This time I didn't and it was a costly mistake. They were rude and obnoxious when I tried to get my money back. And, quite frankly, I don't remember signing anything.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Help my fur baby

My baby needs help with her body so I ordered 2 products to help. It was easy and helpful. I enjoyed reading about the company and other products. I'm happy to say I like what I read and can't wait to help my fur baby get healthier.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service had only…

Terrible customer service had only given it to my dog for not even a week when they charged my card 96.00 I told them I did not sign up for more and was told it was in their consent forms to read. I told them I hadn’t even got the order they sent and was told you can not get your money back etc. I told them I would let other sites know and they said don’t threaten us. Case closed. Scam and did nothing for my dog and still haven’t received the order they sent. Think before you buy because they take money out before they even send, was told they have no record of my calling and canceling….which I did when I saw I was charged and said you haven’t sent out so just cancel. Was told too bad lady and that was it!

14 February 2023
Unprompted review
Rated 5 out of 5 stars

First time order

I just ordered for the first time. Hoping for the sake of Shuga that they work and give her some relief. Very easy to order. Did the 30 day free and added 3 more bottles. Easily ordered.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

I Love PetJoy!

I Love PetJoy!
Created a customized wellness plan for my Corgi. He loves his “Treats”. I was also pleased with the super fast delivery.
We are very happy so far. Thank You!

25 March 2023
Unprompted review
Rated 5 out of 5 stars

I have just started giving the…

I have just started giving the probiotic chews to my dog and I have already noticed a difference in his coat. His head shaking has decreased a little and he is starting to become his old self again.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam and should be on…

This is a scam and should be on American Greed show. They say they will offer you a free sample, but the truth is you give them the right to charge your credit card for whatever they decide to send you. I should have looked up this company before giving out my credit card information. Lesson learned

18 March 2023
Unprompted review
Rated 1 out of 5 stars

I too was deceived by their Facebook…

I too was deceived by their Facebook Ad.
It stated you could receive a trial Bottle for $6.95 total. I was charged another 96.95 because I didn't cancel within a 21 Day period. I would never knowingly have done this. If I don't get a refund, I am reporting them to the Federal Trade Commission for Deceptive Ads and Business Practices

17 March 2023
Unprompted review

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