Pet Remedy Reviews 

219
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I have bought Pet Remedy products before but never from the Pet Remedy web site and i have to say how excellent the whole ordering process was. The price was the same, if not slightly less than i usua... See more

Company replied

Rated 5 out of 5 stars

Pet remedy atomiser fantastic just make sure position right as sprays oil but works immediately Like the plug in but doesn't work as well This also helps calms humans atomiser can be put anywhere... See more

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Rated 1 out of 5 stars

I tried the Pet Remedy spray & bandana on my 13 month old dog before we went for a walk it made no difference whatsoever to our walk he reacted in just the same way, I tried again when my friend took... See more

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Rated 3 out of 5 stars

I am sure that calming product works for some dogs but unfortunately not for mine. Started taking it 10 days before bonfire night but despite the best efforts of Pet Remedy and Classic FM my dog still... See more

Company replied

Company details

  1. Pet Care Store

Written by the company

Your natural pet stress & pet calming products for dog anxiety, cat anxiety, bird, rabbit & small rodent or mammals. Stress relief for travel or fireworks and general pet calming for situations where your pet becomes anxious. Natural remedy. Pet Remedy works alongside the brain’s natural ‘messengers’ called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get ‘fired up’. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our pets. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed pets. Always consult your vet if your pet shows signs of stress or you observe any behavioural changes.


Contact info

3.8

Great

TrustScore 4 out of 5

219 reviews

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No recent history of asking for reviews

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3.8

All reviews

(219)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was quick packaging was cute…

Delivery was quick packaging was cute with no wasted material bandana fits my dog perfectly love the pattern! The calming spray does exactly what it says will definitely buy again and have already recommended to my friends!

14 May 2023
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Reply from Pet Remedy

Lovely to hear and thank you for the review

Rated 5 out of 5 stars

it was the first time i had ordered…

it was the first time i had ordered from you but it was so easy and straight forward.my parcel was delivered quicker than expected.i will order from you again and will recommend your products.many thanks they helped our dear old dog.

16 May 2023
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Reply from Pet Remedy

Thank you for the review and we are so glad that our service exceeded your expectations

Rated 5 out of 5 stars

We were going to be looking after my…

We were going to be looking after my nephews kitten for 4 days while he went on holiday. The kitten was coming to visit for a couple of hours every other day for a week before he was going on holiday to get used to us. I have 3 cats and a large dog so I ordered the Pet Remedy plug ins and some wipes and am amazed at how well they worked! My cats even slept next to the kitten and now when my nephew has a long shift at work the kitten comes for a play day with my cats! I told my daughter about it as she was getting a kitten and she too is delighted with how well it has worked.

15 May 2023
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Reply from Pet Remedy

Thank you for the reveiw and so glad to hear that your nephews kitten is able to stay with you and your cats and dog.

Rated 5 out of 5 stars

We used the new home kit.

We used the new home kit.
It's been amazing. We rehomed a retired breeding cat who is 4 years old, she was so nervous and all the new home comforts seemed alien to her. We used the wipes on her carrier, when picking her up for the ride home and the first vets visit, they made her so relaxed.
The plug in was on from day one and it relaxed both her and us. I can't recommend it highly enough.

20 May 2023
Unprompted review
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Reply from Pet Remedy

So lovely to hear she is settling in well and thank you for the feedback

Rated 3 out of 5 stars

I recently bought plug in on amazon and…

I recently bought plug in on amazon and plug in has started smoking

14 April 2023
Unprompted review
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Reply from Pet Remedy

We are very sorry to hear this - in the first instance please contact the seller on Amazon as they should refund or send a replacement or please email gill@petremedy.co.uk with your Amazon order number and we will pick this up and sort

Rated 5 out of 5 stars

Super service, super products…

Super service but the most important thing is my dog with separation anxiety is managing to stay home alone calmly with the pet remedy calming spray. 😀 very pleased with the results.

28 March 2023
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Reply from Pet Remedy

So pleased to hear your dog is less anxious and thank you for the compliment on our service

Rated 5 out of 5 stars

This is fantastic

This is fantastic. I have a very nervous rescue dog when she’s out in different environments. This helps her to stay calm and relaxed while she’s with us. I’ll be using this when we’re going away on holiday to help her with the long travel.

20 March 2023
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Reply from Pet Remedy

Thats brilliant to hear and thank you for the review

Rated 5 out of 5 stars

Previous heated pet pad had expired 8…

Previous heated pet pad had expired 8 to 9 years after first used, but during that time provided reliable, perfect warm service for my cats so very keen on having same brand. Delivery on time, & delivery driver left package exactly where asked so very impressed with the driver too.

20 February 2023
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Reply from Pet Remedy

Thats great to know and thank you for the review

Rated 1 out of 5 stars

Ordered and paid extra £5 for next day…

Ordered and paid extra £5 for next day delivery on Friday evening. Had to go out Sunday and buy something else for distressed cat. Found out Sunday night that they weren't coming so asked to cancel but they wouldn't. Arrived on Tuesday so sent back. Waiting for a refund. Cost £8 to return.

Posted this and emailed the company and bingo just received the refund for goods but not the cost of the return.......... The wipes helped my cat but weren't easy to get hold of.

24 February 2023
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Reply from Pet Remedy

Heather we are very sorry to hear you had a problem and your issue has not been rectified - if you would like to email gill@petremedy.co.uk with your order number and details we will make sure this issue is sorted and you are refunded ASAP.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery, received five free wipes which work well and pleased with the product thank you

1 March 2023
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Reply from Pet Remedy

Thank you very much

Rated 5 out of 5 stars

Smelly but amazing results.

Apart from being rather smelly (which you do get used to and wax burners are a must to tone the smell down) this product is a god send. We rescued a deeply traumatised cat, every noise, movement would trigger her to act violently and climb the walls. This diffuser has been in for 2 weeks now and you wouldn’t believe the difference unless you see for yourself. She is playing! A cat who was beaten and starved is now playing! She’s also eating an incredible amount of food and the cuddles! I’ve never had such loving cuddles from a fur-ball!! Maybe it wasn’t completely down to the diffuser but my god, it sure has calmed her to the point of relaxing (still not sleeping in a deep sleep and constantly alert, but we have all the time in the world to get her there) I think she’s found her fur-ever home. Thank you so much pet remedy. (This is not a sales pitch! The product just really bloody works.)

13 March 2023
Unprompted review
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Reply from Pet Remedy

This is so lovely to hear, owning a very frightened rescue cat ourselves we know the issues you have faced and so great to hear Pet Remedy is giving such positive results, thank you

Rated 5 out of 5 stars

Good stuff

Ordering is smooth and delivery quick. The product seems to help an anxious cat - all wins

23 February 2023
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Reply from Pet Remedy

Excellent and thank you for the review

Rated 5 out of 5 stars

We were sceptical but it works !

Our vet recommended this product as our cat is very nervous , we’ve tried other brands which didn’t work , so were a bit sceptical, but it worked ! She didn’t get stressed in her cat travelling basket, didn’t get stressed in the vets before her operation, infact the results were so good we thought that we should try it as we were stressed ! We received the item promptly, well packaged with a free gift of some wipes to try. Would order again .

23 February 2023
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Reply from Pet Remedy

Thank you very much and we do hope your cat has recovered well after her operation?

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