We never leave reviews but had to, we ordered the large wooden kennel, Quick delivery, very well made, easy to put together, wind breaker a bonus, roof great let it air out. Our dog loves it Overall f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a hen coup, it arrived on time and was exactly as described. Assembly was straight forward as per instructions I used a power screwdriver which was helpful but could be done with hand held sc... See more
Company replied
Brilliant product and service 😊 ordered Friday delivered Monday! Working in logistics I know that this is not always the case so was super impressed. Best part is that it’s an Irish company too😊Defi... See more
Company replied
Ordered a chicken run with pets ie. Very happy with the product. It arrived very promptly and was as described on the website. We had one small issue but this was dealt with very promptly and communic... See more
Company replied
Company details
Written by the company
Pets.ie is a family run online pet supply company proudly based in Arklow, Co. Wicklow! We're your one-stop shop, offering a wide range of products from all the leading pet brands, catering to every need of your furry or feathered friend. Our passion for all things pets is what drives us to bring you the highest quality kennels, coops, hutches, accessories and so much more. We're here to give you straightforward advice about our products because, just like you, we're crazy about pets and care deeply about our customers! Pets.ie - For Pets and Their People.
Contact info
Pets.ie, Croghan Industrial Estate, Emoclew Road, Y14 F861, Arklow, Ireland
- (0404) 45930
- hello@pets.ie
- pets.ie
4.7
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent service
9 July 2026
Reply from Pets.ie
Hi,
Thank you for your great review.
It is great to hear you are happy with Pets.ie service.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Claire,
Thank you for your great review.
It is good to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
Delivery on time
Delivery on time, Very guick Delivery ..Favourite shop to order from for wood pellets, So worth the price 👌
6 July 2026
Reply from Pets.ie
Hi,
We are delighted to hear you are happy with Pets.ie and you find our service good.
Kind Regards,
Caroline
Ordered and delivered very fast
Ordered and delivered very fast.
Easy to put together.
I'm using it flat out as a gate rather than a run.
Well worth it and it was on sale!!
8 July 2026
Reply from Pets.ie
Hi Assumpta,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi Colm,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Fast and exactly what I wanted
Fast, efficient, great quality and exactly what I was looking for.
6 July 2026
Reply from Pets.ie
Hi Cindy,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi Anne,
Thank you for your great review.
It is good to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Audrey,
Thank you for your great review.
We are delighted to hear you are happy to recommend Pets.ie and you service and delivery good.
Kind Regards,
Caroline
Ordered and delivered two days later
Ordered and delivered two days later. Brilliant service
2 July 2026
Reply from Pets.ie
Hi Correna,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi Kevin,
Thank you for your great review.
It is great to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
Great product easy to put together…
Great product easy to put together ..fast dispatch and delivery thank you pets.ie highly recommend
1 July 2026
Reply from Pets.ie
Hi Kathleen,
Thank you for your great review.
We are delighted to hear you are happy to recommend Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Marie,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our service and delivery good.
Kind Regards,
Caroline
Very quck delivery and good products.
2 July 2026
Reply from Pets.ie
Hi,
Thank you for your great review.
As an Irish business it is great to get this feedback, it is good to hear you are happy with Pets.ie products and service.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Jenny & Oisin,
Thank you for your great review.
It is good to hear you are happy with Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi Abi,
Thank you for your great review.
It is great to hear you are back shopping with Pets.ie and you find our service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Nicola,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Consistent quick delivery.
1 July 2026
Reply from Pets.ie
Hi John,
Thank you for your great review.
It is great to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
SERVICE GREAT
25 June 2026
Reply from Pets.ie
Hi Darragh,
It is great to hear you are happy with Pets.ie.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Rick,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our products and service good.
Kind Regards,
Caroline
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