While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Pet Setters specializes in providing Animal Health Certificates (AHCs), the required documentation for pet owners traveling with their pets to EU countries from the UK. Our team of Official Veterinarians (OVs) and support staff are committed to delivering a stress-free and streamlined process. With two locations in South East London (Lewisham) and Bristol (Long Ashton), we also offer delivery to nearby areas for added convenience.
London, &, Bristol, United Kingdom
We used Pet Setters services for our cat Goji to travel from UK to Portugal.
From the very first interaction communication was very clear! We had many questions and worries but Martin was super patient with us and professional.
Couldn’t recommend them more!! ♥️ made our already stressful move to another country nice and easy! Thank you.
Very friendly and straightforward service. Extremely reasonable prices. Would definitely recommend 👌
Emily made the process of organising the pet health certificate straightforward and stress free.
We will highly recommend Petsetters to other dog owners travelling out of the U.K.
Excellent service! Travelled to Spain with my pup and everything was totally fine with the AHC. Emily was super lovely and professional and the price is the best you can find in London. Thanks a lot!!
Just picked up my dogs AHC from Emily in Lewisham- lovely experience and easy peasy- after sharing the details via email beforehand i was in and out within 15mins. Thank you 😊
Great great service from Carolyn in Bristol.
Quick, cheap in comparison with other providers and effective: no problem at all at the border.
We will use it again for sure !
Reply from Pet Setters
Thank you for using Pet Setters :)
The process of applying for an AHC was straightforward and hassle-free. The price was reasonable, and the certificate was picked up smoothly. AHC was perfect with no issues while entering or leaving Europe. I would highly recommend Petsetters if you need to obtain an AHC for traveling with your pet.
Reply from Pet Setters
Thank you for using Pet Setters :)
Animal Health Certificates are usually ridiculously expensive (for unknown reasons since they require little more than simple checking and collating of documents).
However, Pet Setters is affordable and Emily, in the Lewisham office, is extremely efficient and good, no lengthy waits for appointments.
I was very happy and will certainly go back there when I next need an AHC.
Reply from Pet Setters
Thank you for using Pet Setters :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
