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I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... See more
Company replied
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... See more
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... See more
Company details
About Pets On Point
Written by the company
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Contact info
Taylor Street, KA8 8AU, Ayr, United Kingdom
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
3.7
Average
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service and prices
28 November 2023
Reply from Pets On Point
Thanks for the positive feedback, its very much appreciated!
Great all-round service
Great website, great prices and great service. Our product arrived so quickly - thank you so much it was very much appreciated. We know where to come when we need some more!
26 November 2023
Reply from Pets On Point
That's what we aim for, feedback like this makes us all very happy here at Pets On Point! Thank you for your custom!
Fast delivery and best price on web.
26 November 2023
Reply from Pets On Point
Thank you very much for your positive feedback, we really appreciate it.
Good product fast delivery ✔️
25 November 2023
Reply from Pets On Point
Thank you very much for your positive feedback!
Buying on line
Order product on line very easily. Stuff came pretty quickly. Delivery is maybe a bit expensive but I need this feed and local feed merchant didn't have any. Would use them again
31 October 2023
Reply from Pets On Point
Hi Louise,
Thanks for your feedback, I just would like to update you that we have increased the amount you can fit into one box to qualify for free delivery over £50 by a whole 10kg!
So hopefully next time when you return you'll not have to pay for shipping!
Have a great day and thanks for shopping with us!
Great service
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recommend this company and will be using again....A++++++ thank you.....
4 November 2023
Easy to order and a quick delivery
4 November 2023
Recommended? Yes!
Quality product, reasonably priced, promptly despatched.....Recommended!
29 October 2023
Excellent prices and great selection I…
Excellent prices and great selection I highly recommend you check out the website
27 October 2023
All I did was make an online order!It…
All I did was make an online order!It was not an experience.It was an online purchase which went well.
27 October 2023
Reply from Pets On Point
Hi Ian,
We are glad it went well and you got what you were looking for!
Reply from Pets On Point
Thank you very much for shopping with us!
Good price and quick delivery what more…
Good price and quick delivery what more can you expect will definitely use again
25 October 2023
Reply from Pets On Point
Love to hear you will be returning!
prompt service
prompt service, kept in touch over a delay with order, would use again
29 September 2023
Reply from Pets On Point
Thank you very much!
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