Don't know the company, don't want to insured by it either. My refund is to be paid into this account as the previous card had to canceled for suspicious debit orders ie: petsupply Please and t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i give 4 for now because im still waiting for the service they promised me, but highly appreciated that they tried to keep in touch with me to resolve my problem.. i hope Mary will do what she promise... See more
The Company dealt with my cancelation and refund very well. I am impressed. The only reason I cancelled was due to My location and I no longer have any pets. The way my matter has been dealt with chan... See more
Their service support is outstanding. What appeared to be a complicated one was well taken care of.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was excellent
I am waiting for positive outcome and…
I am waiting for positive outcome and closer with my recent unpleasant interaction and transaction between myself and your company, not by my choice but through false and misleading advertising.
No need of your products
very good service and really nice and…
very good service and really nice and helpful to the customer highly recommended
my issue was resolved on professionally basis.
My issue was resolved
My issue was resolved, and I’m happy with the support provided.
Good service
Thank you for having such a wonderful service and a friendly staff in terms of communication.
Well I didn't no I was buying bet food…
Well I didn't no I was buying pet food . But if I ever do get a pet I will 100% buy some thanks again.
Fraud!They ask you to write a review…
Fraud!They ask you to write a review before they address your problem and they don't refund your money after that.Absolute scammers.
Professionalism
Good support from the pet supply team.
i give 4 for now because im still…
i give 4 for now because im still waiting for the service they promised me, but highly appreciated that they tried to keep in touch with me to resolve my problem.. i hope Mary will do what she promised to do her best to resolve my issues
The customer service was very helpful…
The customer service was very helpful to me thanks to Eugene for giving me great service
Not the fastest response but I had my…
Not the fastest response but I had my issue resolved finally
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








