Peugeot Europe Australia Reviews 

46
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Peugot 508sw 2021 . 70,000 kms later blows a cylinder , Peugot takes more than 3 weeks to okay the warranty repair with no communication . small tiny issues in the car . just dont buy a Peugot as they... See more

Rated 5 out of 5 stars

We have leased Peugeot and Renault at least six times over the last 15 years and can highly recommend it. This year we have to cancel due to the "only essential international travel" rule now issued b... See more

Company replied

Rated 2 out of 5 stars

The uploading of "passport document" process is hopeless. I tried many, many time, but continually got "unknown error" message. This is a big help NOT......especially when the company has got over... See more

Company replied

Rated 5 out of 5 stars

This is the third time leasing a Peugeot. in Europe. Both time previously everything went smoothly and had no problems whatsoever including a smashed wing mirror that was repaired within 2 days We ha... See more

Company details

  1. Car rental company
  2. Car accessories shop

Information provided by various external sources

Peugeot Open Europe gives you the freedom to cruise the open roads of Europe in style. Specifically designed for non-European residents and travellers planning an extended holiday in Europe between 14 and 175 days, all vehicles are left-hand drive. It's the perfect alternative to car hire, allowing you to explore the best of Europe as soon as you arrive. With Peugeot Open Europe, all vehicles are coming straight from the factory, so you know you are receiving the latest model available in the fleet.


Contact info

2.9

Average

TrustScore 3 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(46)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Peugot 508sw 2021

Peugot 508sw 2021 . 70,000 kms later blows a cylinder , Peugot takes more than 3 weeks to okay the warranty repair with no communication . small tiny issues in the car . just dont buy a Peugot as they are not well made and the company support is 0 ! I had to call up daily to get some response . horrendous !

4 June 2026
Unprompted review
Rated 1 out of 5 stars

serious safety concerns not acknowledged

I have raised serious safety concerns with both Peugeot Australia and the dealership we purchased the car off and the service team and have got absolutely nothing. Disappointed and disgusted with this as it is a genuine safety concern on what was my new car. This dates back to February and nothing.

Hi

I have written three time to Peugeot and not heard anything back which is really disappointing. The email is below. Hope you can help.

Dear Peugeot Australia Customer Care Team,

I am writing to formally raise an urgent safety concern regarding our recently purchased Peugeot GT Premium 3008. Both the main dashboard touchscreen and the smaller secondary display are becomingextremely hot to the touch during normal operation. The temperature is high enough that it is uncomfortable—and almost unsafe—to touch, which is clearly not normal for any vehicle system.

We recently had the vehicle serviced at Barry Bourke Peugeot Berwick, where we reported this issue. The service advisor acknowledged that they were aware of similar complaints from other owners but stated they did not know how to resolve it. This response is unacceptable given the severity of the issue and the significant financial investment we have made in this vehicle.

We are concerned that the overheating screens may pose a fire risk, electrical fault hazard, or could lead to total system failure while driving. We are requesting the following:

Immediate guidance on whether the vehicle is safe to continue driving.
A formal inspection and diagnostic procedure to identify the cause of the overheating.
A permanent repair or replacement solution under warranty.
Confirmation that Peugeot Australia recognises this as a known issue and clarification of any technical bulletins or recalls related to it.

We value the vehicle and expect a high standard of safety and support from Peugeot, this is the second 3008 purchased in 3 years, my wife and I both drive one. We ask that this issue be escalated and addressed promptly.

Please advise on the next steps as soon possible

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Very well presented and informative…

Very well presented and informative website. Very instructive and easy to navigate

25 August 2025
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Kevin,

Thank you so much for your review. We’re pleased to hear that you found our website clear, informative, and easy to navigate. Your feedback is greatly appreciated. Wishing you safe and happy upcoming travels!

Kind Regards,
Georgia

Rated 5 out of 5 stars

Clear concise information

Clear concise information. Simple process and vehicle pricing seems very competitive vs rental cars.

5 July 2025
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Peter,

Thanks so much for your kind review! It's great to hear that you found the process simple, the information clear, and that our pricing stands out. We hope to help with your next adventure soon and wishing you safe and happy upcoming travels!

Kind Regards,
Georgia

Rated 5 out of 5 stars

Easy and straight forward to choose a…

Easy and straight forward to choose a vehicle and book.

21 May 2025
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi James,

Thank you so much for the 5-star review! We are so glad to hear that you found the booking process easy and straightforward. We really appreciate your support and wishing you safe and happy travels!

Kind Regards,
Georgia

Rated 5 out of 5 stars

Easy than many other booking sites..

Easy than many other booking sites..

Good and clear note and fields...

4 April 2025
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Jing-Jia,

Thank you for your kind words! We're thrilled to hear you found our booking process efficient. We strive to make booking as simple and straightforward as possible. We wish you safe and happy travels!

Kind Regards,
Georgia

Rated 5 out of 5 stars

Extremely easy to select and very user…

Extremely easy to select and very user friendly

27 March 2025
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Greg,

Thank you for your kind words and 5-star review. We're glad you found our product easy to use and user-friendly. We appreciate your feedback. Wishing you safe and happy travels!

Kind Regards,
Georgia

Rated 5 out of 5 stars
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi James,

Thank you for your review. We're thrilled to hear you found the process simple and straightforward. We wish you safe and happy travels and look forward to assisting you again!

Kind Regards,
Georgia

Rated 5 out of 5 stars

easy to navigate

easy to navigate, all information clearly provided

19 December 2024
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi John,

Thank you for your kind words! We're thrilled to hear that you found our website easy to navigate and that the information was clear. We strive to provide a user-friendly experience for all our customers.

Kind Regards,
Georgia

Rated 5 out of 5 stars

Ease of use of website

Easy to use website and good information on vehicle lease .

1 July 2024
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Anthony,
Thank you for your review and feedback.
We're glad to hear that we offered solid information about the leasing product and that the website was simple.
Safe travels,
Ashleigh

Rated 5 out of 5 stars
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Thank you for your positive feedback! We're thrilled to hear that you found our booking process very user-friendly. Please let us know if you have any more comments or if there's anything else we can do for you.

We appreciate your support!

Rated 1 out of 5 stars

Lane Keepng assist caused near fatal accident!!!

DO NOT BUY a Peugeot!!! I bought a brand new 2008 GT in November 2022. The car was three months old when the Lane Positioning Assist safety feature was randomly activated at 30km per hour which caused my daughter to crash into a parked car. NOTE, this safety feature is NOT SUPPOSED TO ACTIVATE at this speed. I have been hounding Peugeot via email and numerous distressed phone calls for the car computer / technical report which was extracted by the Peugeot Technician immediately post the incident. PEUGEOT have IGNORED all requests for last three months, making excuses, yet I was informed by their Customer Service Consultant that Peugeot management have been "having a lot of meetings about this case". Peugeot have refused to provide the data, that is rightfully mine. It is data that was extracted from MY car. I bought the car to ensure my daughter's safety on the roads, but this car ALMOST KILLED MY DAUGHTER!!!! FOR THE SAFETY OF YOUR LOVED ONES, DO NOT BUT ANYTHING FROM PEUGEOT. They do not care about your safety!!! They do not even care to respond to their customers correspondences, instead THEY WITHHOLD INFORMATION THAT COULD prevent further incidents and potentially SAVE YOUR AND YOUR LOVED ONES LIVEs. I will NOT have the car repaired until I have certainty that the car is not faulty and my daughter and the community will be safe. After three months, to this day I am yet to receive the technical data from my car. An absolute DISGRACE!!!

24 February 2023
Unprompted review
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Dear Mary,

Thank you for taking the time to share your thoughts and experiences regarding Peugeot Australia. While we appreciate your feedback, there has been a misunderstanding. We want to clarify that we are not affiliated with Peugeot Australia: www.peugeot.com.au

We apologise for any confusion caused, and we recommend contacting the appropriate company directly to address your concerns. They will be better equipped to assist you and provide a resolution. In the meantime, please remove or reword your review of our company, www.peugeoteurope.com.au, as it does not reflect the services we offer.

Once again, thank you for reaching out, and we hope you can find a satisfactory resolution to your issue with Peugeot Australia.

Kind regards,
Ashleigh

Rated 4 out of 5 stars
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Dear Robert,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

very easy to use

17 March 2023
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Dear Gerard,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

Peugeout Alexandria Sydney Andrew

Peugeout Alexandria Sydney Andrew

Thanks for the great customer service and the very quick response.
Andrew from Alexandria Service Center in Sydney really made his best to make sure that my automobile can be serviced.
I left it very last minute to book in for Service and Andrew managed after a long conversation to do his best to book my automobile next day. It was a miracle. Andrew is very friendly and he is definitely doing his best to make sure that the customer is happy with the service. I am grateful and thankful.
We had a great chat as Andrew is very open minded and critical thinker.
Again thank you so much for today!
Muchly appreciated and wish you all the best!
Keep up the great work Andrew!
And my automobile goes much better after service big thank you!
thanks Mona

14 March 2023
Unprompted review
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Mona,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple and that the customer service you received was positive.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

everything is perfect

6 February 2023
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found everything about our business 'perfect'.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

very straight forward all necessary…

very straight forward all necessary criteria is available.

1 February 2023
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple and straightforward.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

Easy to navigate.

1 January 2023
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Dear Gary,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple & easy to navigate.

We strive to provide exceptional service to all our customers, and it's great to hear that we have met your expectations.

Thank you again for your kind words and for choosing our company for your needs.

Best regards,
Ashleigh

Rated 5 out of 5 stars

Trouble free excellence.

We have leased Peugeot and Renault at least six times over the last 15 years and can highly recommend it. This year we have to cancel due to the "only essential international travel" rule now issued by the government in Australia. Parking damage caused by unknown people, being hit from behind by a not so Smart driver in Oslo and no other issues over the years. On return we just note any damage, that is all. Our only suggestion for improvement would be to supply the owner's handbook in English rather than French.

16 March 2020
Unprompted review
Peugeot Europe Australia logo

Reply from Peugeot Europe Australia

Hi Renne,
The leasing programs are so great aren't they. What wonderful memories you must have of Europe. The next time you lease a Peugeot, be sure to download the 'Scan MyPeugeot app' from the App Store or Google Play as you'll be able to obtain the user guide in English there.
Kind Regards,
Peugeot Europe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look