P-Fleet Reviews 

944
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly shared a truly great experience working with this very reliable professional company. Customers frequently praise the knowledgeable, highly professional, and exceptionally friendly staff, noting that representatives are always available to help solve problems quickly. Consumers emphasize that customer service is exceptionally responsive and helpful when unexpected issues arise with fuel cards or online account setups. People also deeply appreciate that billing is completely accurate, invoices are clear and detailed, and online management is simple to navigate. However, some people mentioned minor drawbacks regarding the fast payment drafting schedule and expressed a clear preference for slightly different invoice timing schedules.

What people talk about most

Customer service

Users describe positive interactions with customer service, praising responsive, friendly, and efficient... See more

Service

People report positive experiences with service, noting that staff members are quick to respond whenever... See more

Staff

Reviewers highlight positive aspects of staff, noting that consumers experience great satisfaction due to... See more

User experience

Customers felt high satisfaction regarding user experience, highlighting that the online portal and website... See more

Payment

Customers consistently note positive experiences with payment, highlighting the convenience of automatic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love working with P-fleet because they have fast direct customer service. No long waits on calls hoping to get personal service when you need action. They help us keep our fleet going with their f... See more

Company replied

Rated 5 out of 5 stars

I switched to P-Fleet from Wex a couple of months ago and couldn't be happier. Their billing is so much more clear and easy to understand, their invoices are straightforward and their reports are easy... See more

Company replied

Rated 5 out of 5 stars

We have been a client for a little over 8 years. P-Fleet is very easy to work with. Their online platform is easy to navigate. Whenever we have an issue, they are quick to respond. Other fuel comp... See more

Company replied

Rated 5 out of 5 stars

P-Fleet hands down has been the absolute best fuel card service by far. Unlike other companies like Wex who will leave unit stranded and not able to full P-Fleet services will always come through.

Company replied


Company details

  1. Business-to-Business service

Written by the company

P-Fleet provides fleet fuel cards for businesses nationwide. Our Voyager fleet card is accepted at over 320,000 gas stations, truck stops and maintenance locations across the U.S. Our CFN fuel card has discounts available at over 3,000 cardlock fuel stations plus retail acceptance at over 65,000 gas stations and truck stops.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

944 reviews

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4.7

All reviews

(944)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cannot easily access credits in PDF…

Cannot easily access credits in PDF format. This makes it very difficult on the accounting side to reconcile our books.

29 July 2025
P-Fleet logo

Reply from P-Fleet

Hi Louis - We will have your account manager contact you to discuss what you cannot access. Thank you for the feedback.

John with P-Fleet

Rated 3 out of 5 stars

Your map prices website is down

P-fleet map prices website is down, I can’t check the prices in my area. I stop using the card for that reason. I didn’t agree to the weekly statements. I have a total of 5 transactions per month. I’m not seeing any saving/benefits for/while using my p-fleet services.

22 July 2025
P-Fleet logo

Reply from P-Fleet

Hi Ana - The pricing maps are up and working. There may have been an issue with your account. Your account manager will reach out to see what is happening and answer any questions that you have regarding billing terms. Thank you for the review.

John with P-Fleet

Rated 5 out of 5 stars

P-Fleet Rocks

You are proactive and your portal is effective and easy to use.
Great job!

16 July 2025
P-Fleet logo

Reply from P-Fleet

Hi Catherine - Thank you for the review!

John with P-Fleet

Rated 5 out of 5 stars

P-Fleet is a great company to deal…

P-Fleet is a great company to deal with. We wanted to go with Voyager cards because they are accepted at 99% of all gas stations. They don't charge any fees per card or any fees at all. The customer service team is excellent and very responsive.

1 July 2025
P-Fleet logo

Reply from P-Fleet

Hi Vicki - It is great to hear that our Voyager universal fuel card is working so well for you. Thank you for the review!

John with P-Fleet

Rated 4 out of 5 stars

no complaints really

no complaints really, but you need to add Bucees, thats the favorite gas station of everyone on my team.

10 June 2025
P-Fleet logo

Reply from P-Fleet

Hi Paul - We will have your account manager reach out regarding acceptance and the status of Buc-ee's. Thanks for the review.

John with P-Fleet

Rated 5 out of 5 stars

Impressed with follow up to expressed concerns.

We have felt that management of PFleet do not care nor do they listen to us. Last year we expressed our concern that the pricing PFleet provided us with is already 24 hours old. It is extremely hard to manage expenses when we don't even know what we are actually paying for fuel until a day later.
I previously filed a review here and gave a very poor rating. Since the original filing, the owner, Jake, has contacted us and explained how they receive their pricing from local CFNs and why it takes 24 hours for PFleet to notify us of our price. It is reality however unfortunate that PFleet's hands are tied as far as timing of when they publish pricing due to communication from CFN companies in Idaho. We appreciate Jake taking time out of his busy schedule to speak with us about our concerns.

2 June 2025
P-Fleet logo

Reply from P-Fleet

Hi Jan - We will have your account manager contact you to discuss. We appreciate the feedback.

John with P-Fleet

Rated 3 out of 5 stars

Any time i put fuel only give me 60…

Any time i put fuel only give me 60 gallons and i have to do another transaction to put more fuel

20 May 2025
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Reply from P-Fleet

Hi Alejandro - There is a 60 gallon per transaction spend limit on your card. You can easily increase the limit by logging into your P-Fleet account. Your account manager will also contact you to make sure that it gets updated to what you want. Thank you for the review.

John with P-Fleet

Rated 5 out of 5 stars

Very professional

Very professional, Answered all questions promptly.

13 May 2025
P-Fleet logo

Reply from P-Fleet

Hi Lee - Thank you for the review.

John with P-Fleet

Rated 1 out of 5 stars

Im weekly been changed $6 to $10 over…

Im weekly been changed $6 to $10 over on my fuel, lets say i put $453 on fuel you guys charge $460 it's been years,but no onehas help me with this problem

29 April 2025
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Reply from P-Fleet

Hi Cecilia - We looked into the issue. The truck stop merchant often shows the cash price on the receipt, which is incorrect. The merchant actually passes on the credit price to the card issuer (P-Fleet) which is why you were invoiced at that price.

Your account manager should have reached out to you to discuss. We appreciate the feedback.

John with P-Fleet

Rated 5 out of 5 stars

Lixia and Steven always get my drivers…

Lixia and Steven always get my drivers on the road asap..........any problem I ever have is resolved in minutes! Thank you P-Fleet for the best customer service.........it is much appreciated!

13 May 2025
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Reply from P-Fleet

Hi Robin - I forwarded your compliment to Lixia and Stephen. Thank you for the review!

John with P-Fleet

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