PGS Gold & Coin Reviews 150

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Went into the store on Saturday 10/23/2021 this store is located in villa park, illinois on north ave. and this being the second time going there has to be the worst experience ever, was there nearly... See more

Rated 5 out of 5 stars

Amazing customer service with honest answers and happy to help with any questions then or at later dates. Helped me go through my fathers house full of "stuff" to get me cash for what they could, ad... See more

Company replied

Rated 1 out of 5 stars

Went to their 'buying event' in Orland Park. Please do not waste your time dealing with this place. They are totally unprofessional and condescending. You will NOT receive anywhere near the value of y... See more

Company replied

Rated 5 out of 5 stars

I hope you appreciate having Teresa as one of your employees. She is a valuable asset to your company. Her commitment to great customer service is to be commended. I will recommend Teresa and your sto... See more

Company replied

Company details

  1. Coin dealer
  2. Diamond Buyer
  3. Gold and silver trading company
  4. Gold dealer
  5. Jewellery Buyer
  6. Sports Memorabilia Shop

Written by the company

PGS Gold & Coin PREMIER BUYER, SELLER, & APPRAISER Gold Coins ● Silver Coins ● Ancient Coins ● Rare Coins ● US Coins ● Foreign Coins ● Old Currency Gold Jewelry ● Silver Jewelry ● Platinum Jewelry ● Diamonds ● Diamond Jewelry ● Luxury Watches ● Sterling Silver ● Sports Memorabilia ● Military Collectibles & War Memorabilia ● Fine Art ● Antiques ● Stamps ● Vintage Toys & Trains ● Collectibles ● Musical Instruments ● Electronics THE UPSCALE PLACE TO SELL YOUR VALUABLES With Over 42 Years Of Experience, PGS Gold & Coin Specializes In US Coins & Currency.We Put Our Professional Knowledge To Work For Your Satisfaction! PGS Gold & Coin is locally owned and family operated since 2008. PGS has become one of the premier and most trusted rare coin and precious metals dealers in the Midwest region & Chicagoland area. We are a Certified Coin Dealer by PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation), and PMG (Paper Money Guaranty). We are a proud sponsor of the ANA (American Numismatic Association) and have an A+ Rating with the BBB (Better Business Bureau). We understand how important it is to know the true value of your gold, jewelry, & personal valuables. PGS is excited to work with you at any of our retail locations conveniently located in the northwest suburbs of Chicago. Within minutes of evaluating your valuables, our professional staff will provide you with the market value of your item, and make an offer to buy your items for cash on the spot! PGS Gold & Coin’s mission is to provide our customers with fair market value in exchange for any unwanted rare coins, platinum, gold, silver, diamond, jewelry, and collectibles. We strive to deliver the highest quality of customer service each and every day. As Certified Coin Dealers, Appraisers, and Precious Metal Specialists, PGS Gold & Coin buys, sells, and appraises coin collections, stamp collections, gold & diamond jewelry, along with a wide variety of items. PGS Gold & Coin provides free evaluations, estate & insurance appraisals, safe deposit box appraisals, and coin grading submission services. PGS Gold & Coin can assist you in buying, selling, and investing in gold bullion, silver bullion, platinum bullion, palladium bullion, and rhodium bullion, as well as guide you through investing in Precious Metal IRA. PGS Gold & Coin GIA Certified Diamond Buyers appraise diamond engagement rings, diamond jewelry, loose diamonds, and gemstones. PGS Gold & Coin pays top dollar for diamond rings, diamond jewelry, sterling silver, and scrap dental gold. PGS Gold & Coin retail stores feature rare coins, antique silver coins, US gold coins, foreign gold coins, silver dollars, type coins, ancient coins, medals, tokens, old US currency, foreign currency, Confederate currency & Civil War currency. Our online store features all of the above plus fine watches, antique pocket watches, autographed sports memorabilia, historical documents, militaria, US & foreign war memorabilia, comic books, vintage toys, model trains, musical instruments, rare stamps, estate jewelry, luxury fur coats, designer handbags, purses, antiques, and collectibles. We also buy smartphones, cell phones, iPads, laptops, video game consoles, and other new in-the-box electronics. PGS Gold & Coin also buys and appraises fine wine. For more information from a certified coin dealer about buying selling appraising antique silver coins, Call your trusted local numismatists at PGS Gold & Coin (888) 416-2701 PGS Gold & Coin retail coin shops are conveniently located in the northwest suburbs of Chicago, including Palatine, Schaumburg, Wheaton, and Villa Park. Stop in or call us today!


Contact info

3.0

Average

TrustScore 3 out of 5

150 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Buyer

Fast, friendly and reliable

23 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Very fair, friendly and honest.

Was worried about getting silverware and coin appraisal, but the woman was friendly and fair. Great transaction.

23 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review

Rated 5 out of 5 stars

Fast and fair

They quickly handled the transaction & offered a fair price.

23 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review. Thank you so much.

Rated 5 out of 5 stars

Outstanding Establishment!

I highly recommend Aaron as he is extremely professional. I received excellent, personalized customer service He is quite knowledgeable in his field. Thank you very much. I will definitely return in the future.

22 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice reviews

Rated 5 out of 5 stars

Personal Experience

Have had no problems re : Services provided by PGS !!

Friendly and very helpful !!!

CNH

22 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review.

Rated 4 out of 5 stars

Recent visit to PGS Gold & Coin

Recently stopped at PGS Gold & Coin to purchase some Peace Dollars. The staff is very friendly, attentive and knowledgeable. I was quite at ease dealing with them. I found the pricing (at least for Peace Dollars) was based on current retail & was fair.
I will be stopping in again.

22 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Puzio,

Can i ask why PGS received a 4 star instead of a 5 star?

Thank You PGS

Rated 4 out of 5 stars

Very knowledgeable - competitive pricing

Customer Service was good, very friendly. Knowledgeable staff about coins and collecting. Fair pricing and honest about the how & why. They also have a lot of different items to sell.

22 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Therese,

Can i ask why PGS received a 4 star instead of a 5 star?

Thank You PGS

Rated 5 out of 5 stars

Very good

Very patient and professional

22 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

thank you for the nice review.

Rated 5 out of 5 stars

Will definitely continue business with them!

Amazing customer service with honest answers and happy to help with any questions then or at later dates. Helped me go through my fathers house full of "stuff" to get me cash for what they could, advised me on things that weren't worth much and educated me on how to know the signs of what was worth money and what wasn't even doing research for me. An awesome experience and paid top dollar. Great Company!

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

thank you for the nice review.

Rated 5 out of 5 stars

Trust is Important

Having a suspicious and closely guarded nature, I was a little apprehensive and fearful of being taken advantage of, which was alleviated after sitting with their representative for close to 2 hours.
My parents had passed and I brought in items of different varieties; coins, jewelry, collectibles, etc...They're quite knowledgeable, and don't mind sharing that knowledge, and they are fair. I give PGS Gold & Coin a 5 Star Rating and have, and will keep recommending them.

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review.

Rated 5 out of 5 stars

5 stars

Very professional and courteous service.

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review.

Rated 1 out of 5 stars

Bunch of thieves

Cash gold price was $1130, Offered me $690 an ounce

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Tom, I strongly believe that you were not at PGS Gold & Coin. We have never made such a low offer for gold bullion. We have many repeat customers who can attest to our Fair Pricing. I would like to talk to you regarding this, 847.348.6447. Respectfully, Teresa

Rated 5 out of 5 stars

Great experience

Great service and friendly people. Trading in my old coins and they gave me a great price.

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Great Place!

Very reasonable to work with.

21 February 2017
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you for the nice review.

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