PGS Gold & Coin Reviews 150

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Went into the store on Saturday 10/23/2021 this store is located in villa park, illinois on north ave. and this being the second time going there has to be the worst experience ever, was there nearly... See more

Rated 5 out of 5 stars

Amazing customer service with honest answers and happy to help with any questions then or at later dates. Helped me go through my fathers house full of "stuff" to get me cash for what they could, ad... See more

Company replied

Rated 1 out of 5 stars

Went to their 'buying event' in Orland Park. Please do not waste your time dealing with this place. They are totally unprofessional and condescending. You will NOT receive anywhere near the value of y... See more

Company replied

Rated 5 out of 5 stars

I hope you appreciate having Teresa as one of your employees. She is a valuable asset to your company. Her commitment to great customer service is to be commended. I will recommend Teresa and your sto... See more

Company replied

Company details

  1. Coin dealer
  2. Diamond Buyer
  3. Gold and silver trading company
  4. Gold dealer
  5. Jewellery Buyer
  6. Sports Memorabilia Shop

Written by the company

PGS Gold & Coin PREMIER BUYER, SELLER, & APPRAISER Gold Coins ● Silver Coins ● Ancient Coins ● Rare Coins ● US Coins ● Foreign Coins ● Old Currency Gold Jewelry ● Silver Jewelry ● Platinum Jewelry ● Diamonds ● Diamond Jewelry ● Luxury Watches ● Sterling Silver ● Sports Memorabilia ● Military Collectibles & War Memorabilia ● Fine Art ● Antiques ● Stamps ● Vintage Toys & Trains ● Collectibles ● Musical Instruments ● Electronics THE UPSCALE PLACE TO SELL YOUR VALUABLES With Over 42 Years Of Experience, PGS Gold & Coin Specializes In US Coins & Currency.We Put Our Professional Knowledge To Work For Your Satisfaction! PGS Gold & Coin is locally owned and family operated since 2008. PGS has become one of the premier and most trusted rare coin and precious metals dealers in the Midwest region & Chicagoland area. We are a Certified Coin Dealer by PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation), and PMG (Paper Money Guaranty). We are a proud sponsor of the ANA (American Numismatic Association) and have an A+ Rating with the BBB (Better Business Bureau). We understand how important it is to know the true value of your gold, jewelry, & personal valuables. PGS is excited to work with you at any of our retail locations conveniently located in the northwest suburbs of Chicago. Within minutes of evaluating your valuables, our professional staff will provide you with the market value of your item, and make an offer to buy your items for cash on the spot! PGS Gold & Coin’s mission is to provide our customers with fair market value in exchange for any unwanted rare coins, platinum, gold, silver, diamond, jewelry, and collectibles. We strive to deliver the highest quality of customer service each and every day. As Certified Coin Dealers, Appraisers, and Precious Metal Specialists, PGS Gold & Coin buys, sells, and appraises coin collections, stamp collections, gold & diamond jewelry, along with a wide variety of items. PGS Gold & Coin provides free evaluations, estate & insurance appraisals, safe deposit box appraisals, and coin grading submission services. PGS Gold & Coin can assist you in buying, selling, and investing in gold bullion, silver bullion, platinum bullion, palladium bullion, and rhodium bullion, as well as guide you through investing in Precious Metal IRA. PGS Gold & Coin GIA Certified Diamond Buyers appraise diamond engagement rings, diamond jewelry, loose diamonds, and gemstones. PGS Gold & Coin pays top dollar for diamond rings, diamond jewelry, sterling silver, and scrap dental gold. PGS Gold & Coin retail stores feature rare coins, antique silver coins, US gold coins, foreign gold coins, silver dollars, type coins, ancient coins, medals, tokens, old US currency, foreign currency, Confederate currency & Civil War currency. Our online store features all of the above plus fine watches, antique pocket watches, autographed sports memorabilia, historical documents, militaria, US & foreign war memorabilia, comic books, vintage toys, model trains, musical instruments, rare stamps, estate jewelry, luxury fur coats, designer handbags, purses, antiques, and collectibles. We also buy smartphones, cell phones, iPads, laptops, video game consoles, and other new in-the-box electronics. PGS Gold & Coin also buys and appraises fine wine. For more information from a certified coin dealer about buying selling appraising antique silver coins, Call your trusted local numismatists at PGS Gold & Coin (888) 416-2701 PGS Gold & Coin retail coin shops are conveniently located in the northwest suburbs of Chicago, including Palatine, Schaumburg, Wheaton, and Villa Park. Stop in or call us today!


Contact info

3.0

Average

TrustScore 3 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful for a first time seller. Walked us through the whole proccess

21 September 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the review

Rated 5 out of 5 stars

Friendly and helpful

Good store. Explained everything very clearly and fairly.

31 August 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

You are so kind. Thank you for the review and if i can help you with anything else please call us.

Rated 5 out of 5 stars

Best place to sell your gold jewelry

Susan Darby was amazing! She was very meticulous and educational at the same. We really enjoyed our visit and was given a very fair price. We do not sell often, but when we do we always go PGS.

16 July 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Look No Further!

The two workers who assisted me were incredibly helpful, honest & straight forward. I usually have my "guard-up" in these types of establishments but here it was nothing but straight forward conversation, fair pricing and great customer service. I had a couple of my items checked out at several other locations before I came here and they gave me the best price. The process was quick & easy. Yes, I would recommend PGS to other friends. Thank you to the owner and manager for being so helpful.

7 July 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

You are so kind. Thank you for the review and if i can help you with anything else please call us.

Rated 5 out of 5 stars

Great knowledge

Aaron was very polite and professional. Explained in good detail and give me some new knowledge of the coins I have inherited. Very pleasant to work with. Very informative. High recommend for service provided. Knows his coins!! Thanks again for all your help.

3 July 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Great Experience

I bought an un-authenticated Muhammad Ali boxing glove recently and needed someone to verify it's authenticity. I called PGS Gold and Coin and they not only verified it, they told me what it was worth. I was very happy with my experience with them.

23 June 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

thank you so much for the nice review.

Rated 5 out of 5 stars

Overall very good experience!

This place is awesome. They are very knowledgeable and gave me a good price on my father's coin collection. One of the coins I brought in was an extremely rare and quite valuable penny. (Believe it or not!) They could've totally taken advantage of my ignorance but they are fair and honest and made me aware of it's value. Second time time I went there Aaron gave me a good price on an old watch I had. I wouldn't go anywhere else! Thanks guys!

16 May 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice reviews.

Rated 5 out of 5 stars

Friendly, Fair and Honest

Years ago I thought about seeing what I could get for my old gold jewelry and with all those cash for gold stores on almost every corner, it seemed like the hot thing to do at the time but I never got around to it. I finally decided to turn that gold jewelry into cash and it seems one of the only places still around in the area is PGS. I went in and it was a great experience. They were friendly and I walked out with more than I expected.
They know they stuff and if you’re looking for coins they have a great little display area where it looks like you can find any kind of coin your looking for to either buy or sell.

I would recommend them to anyone looking to turn old jewelry and gold into cash. Keep up the good work.

6 May 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

DIAMOND EVALUATION

Just had my diamond evaluated at the Wheaton store. Very impressive and was paid more than expected.

30 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Worth the drive

My local retailer was confident that he was giving me the best price on some gold my wife and I were selling. I mentioned it to a friend and they recommended I see Aaron before I accepted the offer. Glad I made the drive. More generous appraisal, very comfortable and easy to work with.

29 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the nice review.

Rated 5 out of 5 stars

Very knowledgeable and fair prices!

I have bought and sold several coins and gold at PGS Gold. I always felt like I got a good deal, both buying and selling. I definitely recommend this business!

28 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the quality review.

Rated 5 out of 5 stars

Great company

Great company. Good people to do business with.They went above and beyond to make sure I was happy. Would absolutely do business with them again!

28 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank youo much for the review

Rated 5 out of 5 stars

Everything you ever wanted to know about selling precious jewelry and rare coins.

This is by far the best cash for precious metals and rare coins shop I have ever known. The sales people here take the time to know what you are selling, even large coin collections. They are well-trained and top-notch.
You can trust these people. This is a vibrant place with lots of activity. It is fun to do business with them.

25 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the excellent review.

Rated 5 out of 5 stars

Great Experience

I shopped around a LOT and was offered decent prices for my old gold collection, but when I found PGS Gold Buyers, they offered me significantly more than all the others! Great Company!

22 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for the review.

Rated 5 out of 5 stars

lifesaver

Brought girlfriend there to sell her old engagement ring. She didn't say it had a huge flaw in it, but Aaron gave her a fair , better than 2 other jewelry stores offered. He was a life saver. Thank you PGS

22 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thankyou so much.

Rated 5 out of 5 stars

Fantastic Service

I brought in a bunch of silver coins that I have been looking to sell. I idnt make an apointment but was still seen right away. The person working with me explained to me what each coin was. I was offered a very excellent price for my coins, much more than any other coin shop I have been to. The transaction was quick and easy. All my questions were answered. I will certainly be doing business here again. If you own any precious metals and would like to sell, then bring them here! When you arrive at the building, PGS is located on the 2nd floor. Parking is easy!

22 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thanks so much.

Rated 5 out of 5 stars

Thank you

I just want to thank you guys again for the care and honesty that you how shown to my wife and myself over the years of doing business with you. You have a customer for life.

22 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thankyou for the great review.

Rated 5 out of 5 stars

Customer service

Aaron helped me with coin collection.
I would recommend him for honest, concise coin knowledge.

21 April 2016
Unprompted review
PGS Gold & Coin logo

Reply from PGS Gold & Coin

Thank you so much for Supporting PGS Gold & Coin.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look