AMAZING SERVICE !!!
I would 10/10 recommend buying from this company. Great products and amazing service
3 September 2021
Unprompted review
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Company details
Written by the company
We are Phalopha. Our team has been in the fashion industry for years, and we decided to do something different. There are so many brands on the market; we want to create a brand that helps you stand out.
Contact info
United Kingdom
- service@phalopha.com
- phalopha.com
NEVER TRY TO BUY FROM THEM
I'm Cristina Galleri order number KAR40212
I got ONLY TWO things RIGHT and then the other two things NEVER ARRIVED.
Give me my money back at this point
31 August 2021
Unprompted review
Worst experience ever
Some dry facts about my shopping experience at this crappy store:
- My order time: 2021-06-26
- The date the parcel was sent: 2021-06-29 (AFTER 3 DAYS!!)
- Delivery time listed on the website: 5-14 days
- Today is 2021-07-26
- The parcel's tracking has not been updated since 2021-07-15 (11 days).
All this time I wrote letters to support, who responded with the same stupid excuses. I bought summer clothes and guess what?
For a third of the summer, I am waiting for my package. This is the worst service, I sincerely advise not to buy anything from this store.
Upd. 2 months later I received my package.
Honestly, the quality of the clothes and prints is terrible, the colors are faded, not at all like in the photo.
Guys, this store is not worth your money and time, just pass by
26 July 2021
Unprompted review
I ordered and payed
I ordered and payed, but they refused to send me the goods, because my card address and my shipping address were in different countries. I traveled for work! Also, they said that my HOME Internet is suspicious. I hope to get my money back at least.
13 July 2021
Unprompted review
Great customer service
I chose the wrong size based on the size guide, which was a little bit off. I contacted the customer service and they offered to give me a free replacement!! Great customer service!!
13 July 2021
Unprompted review
Stealing from DollsKill
Stealing from DollsKill. The designs and even the photos are almost all from Dollskill.
4 July 2021
Unprompted review
Long time waiting but good service
It takes 10days to get my parcel and but I satisfied with things I got.Hope it can have next day delivery it will be perfect 😂Customer service is good and I got reply very fast.I will gonna shop it next time.
23 June 2021
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