Phantom Screens (UK) Ltd Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Door manufacturer
  2. Blinds shop
  3. Decoration and Interior Design Store
  4. Home improvement shop
  5. Window treatment store

Written by the company

Phantom Screens (UK) designs and installs premium, made-to-measure retractable screens for doors, windows and outdoor spaces. Combining elegant design with everyday practicality, our screens let you enjoy fresh air and uninterrupted views while keeping insects out and providing shade when you need it. Crafted to the highest standards and professionally installed across the UK, every Phantom Screen is tailored to complement your home’s architecture and lifestyle. From discreet door screens to motorised outdoor systems, we offer stylish, durable solutions that enhance comfort, airflow and connection to the outdoors – without compromising your home’s aesthetic. Discover the beauty of open living with Phantom Screens – where innovation meets craftsmanship.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service once again

Excellent service once again! A very happy customer!

8 April 2026
Unprompted review
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

Thank you so much for your kind words – it really means a lot to us! We’re delighted to hear you’re happy with the service again, and we truly appreciate your continued support. If there’s ever anything you need, we’re always here to help!

Rated 5 out of 5 stars

Fly screens for new orangery

We are thrilled with our window and door screens and we have already had a chance to use them during the recent unseasonal warm spell. They are very discreet and easy to operate. Kade did an excellent job in fitting them and everything was left clean and tidy. It’s good to know that our new orangery will not become a graveyard for insects in the summer months. I thoroughly recommend this company.

2 February 2026
Unprompted review
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

Hi Ian, thank you so much for your kind review, it really does mean a lot to us! We’re so glad to hear you’re already enjoying your new screens, perfect timing with the weather as well. Thanks again for taking the time to share this. We hope you enjoy your screens all summer long! 😊☀️

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from beginning right through to the installation.

We first saw Phantom Screens at an exhibition and had a great chat and liked the product and even went to the factory to get another demonstration.

The survey was carried out and power points etc agreed with our builder which then made a perfect installation.

We are very impressed all the way through from the customer service to the installation team, very professional

13 January 2026
Unprompted review
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

Hi Ian, thank you for your lovely review! We’re so pleased to hear you enjoyed the experience from your first visit through to installation. Your kind feedback about our team is truly appreciated. Thank you for choosing Phantom Screens, we hope you enjoy your screens for years to come!

Rated 5 out of 5 stars

Amazing retractable mesh screen

Phantom screens retractable mesh screen has transformed my pool conservatory, keeping debris and insects out of the pool while allowing gentle breezes to circulate.
No need for a skimmer net anymore, making maintenance a joy.
Zoe, Kade and the entire team were professional.
The screen is sturdy, and disappeared from view when not in use.

I highly recommend phantom retractable screen for a insects free covered pool, or for your home.

9 October 2025
Unprompted review
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

Thanks so much for your review Audrey. We are so pleased that your screen is making your pool maintenance easier!

Rated 5 out of 5 stars

So Pleased with My Phantom Screens.!

Really happy with my experience with Phantom Screens…
Took only four weeks from my initial enquiry to installation. Everything was smooth and straightforward, and I really appreciated that there was no hard sell tactics , felt like everything moved at my pace. Everyone I dealt with was friendly and professional , from Alison and Zoe keeping me informed to Kade who did an excellent job fitting the screens.
They look amazing , blending in perfectly with my windows and work well. Couldn’t be happier with my new screens and would definitely recommend!

22 October 2025
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

Thank you so much for your review Tracy - it was a pleasure to install your screens!

Rated 5 out of 5 stars

Just the absolute best company I have ever dealt with

I've just left a review over on Google but as I use Trust Pilot a lot I thought I'd do everyone looking for insect screens a favour and mention them here.
Every single interation was excellent - from the initial phone call to meeting them on their exhibition stand (Homes & Renovations show - they gave me free tickets) to the survey and fitting (done by the Kade!). The screens themsleves are of excellent quality and blend into the background. I'm so thrilled with them.

22 July 2025
Unprompted review
Phantom Screens (UK) Ltd logo

Reply from Phantom Screens (UK) Ltd

We're so glad we made your experience a good one and we hope you have many happy bug-free years ahead of you!

Thanks so much for taking the time to review us (both here and on Google) - we really do appreciate it!

If you need any help in the future, we'll be happy to help.

Rated 5 out of 5 stars

A Fabulous Company with a Fabulous Product!

This company is as good as it gets! Not only do they have a superior product, but their after sales service is par excellence!!!! My special thanks to Mike Cernik for going above and beyond...I recommend Phantom Screens unhesitatingly, and I am one very discerning customer!!! :)

15 February 2022
Unprompted review

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