Pharmacyplushealth Reviews 

227
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, often noting their extensive knowledge and clear explanations. The service provided is frequently described as excellent, with many appreciating the promptness, efficiency, and ease of their overall experience. People often highlight the exceptional customer service, feeling at ease and well-informed throughout their interactions. However, some customers also noted issues with the booking process, experiencing difficulties rescheduling or finding that booked appointments were not honored due to staff absence or incorrect vaccine availability. A few people mentioned disorganization, leading to wasted time or needing to return another day.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their politeness, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the ease of booking appointments online... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the staff's helpfulness, politeness,... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers finding it quick and easy to... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use and book with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. #70 of 108 best companies in Pharmacy
  2. #17 of 25 best companies in Blood testing service
  3. #16 of 20 best companies in Travel clinic
  4. #44 of 73 best companies in Weight-Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(227)

184 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, good location, professional and helpful team and speedy delivery of results. Thank you.

28 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really pleased you felt supported by the team and that everything ran smoothly from start to finish, including getting your results back quickly.

We really appreciate your support!

Rated 5 out of 5 stars
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a positive experience with our team at Pharmacy+Health! If you need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

Fantastic

Fantastic, caring and attentive staff.

13 May 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your review! It’s important to us that patients feel confident and reassured throughout their care, so it’s great to hear that came across in your experience.

We really appreciate your support!

Rated 5 out of 5 stars

Efficient service

Nice helpful staff and efficient service.

28 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi there, thank you for your review. We’re really happy to hear you found the team helpful and efficient. Making sure patients feel comfortable and well cared for during treatment is very important to us, so it’s great to know you had a positive experience.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Very helpful

Very helpful, professional and injection was very quick!

14 May 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear you found the team helpful and professional, and that your appointment was quick and straightforward.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Very easy

Very easy, painless vaccination.

11 May 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi there, thank you for your lovely review. We’re really happy to hear the team was helpful and professional during your appointment.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Excellent service staff and booking…

Excellent service staff and booking process

10 May 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a positive experience with our team at Pharmacy+Health! If you need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

The entire team at the Ilkley Pharmacy…

The entire team at the Ilkley Pharmacy + store on Springs Lane provide an excellent level of service. However busy they are always friendly and professional. Plus they always seem prepared to go the “extra mile” for their customers.
Can’t thank them all enough for their help and assistance.

23 April 2026
Unprompted review
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really pleased to hear you felt well looked after and had a positive experience with our Springs Lane team.

Providing informed care in a way that feels supportive and easy to access is really important to us, so it’s great to know this came across in your visit.

If you need us again, you can book appointments directly through our website at www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

5 Stars

Always a pleasant and lovely experience. Moved to this pharmacy some years ago for routine meds and each interaction has been friendly. I've been advised on further support available from the NHS and the team explain clearly their processes to me. I called re blood pressure check to support an external application and this was done with ease and a giggle between us, thanks all 😊

29 April 2026
Unprompted review
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a consistently positive experience with our team at Pharmacy+Health! If you need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk , we offer a wide range of NHS and private health services.

Rated 5 out of 5 stars

The Pharmacist

The Pharmacist was understanding and was very professional. The staff were also polite. I will definitely be using PharmacyPlusHealth again.

8 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your lovely feedback about the team. We’re really glad our team took the time to talk things through with you and that you left feeling reassured about what to do next.

We really appreciate you sharing your experience with us. If you ever need us again, you can now book our clinical services online to avoid waiting time in branch via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

Informative

Informative, efficient, able to answer questions clearly.

8 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your kind feedback. We’re really glad our team took the time to talk things through and that you left feeling reassured about what to do next.

We really appreciate you taking the time to share your experience. If you ever need us again, you can now book our clinical services online to avoid waiting time in branch via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

Going in and seeing Tomas is always a…

Going in and seeing Tomas is always a wonderful experience always happy to help

3 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a consistently positive experience with our team at Pharmacy+Health - Osmondthorpe! If you ever need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk

Rated 4 out of 5 stars

staff was very polite and told me an…

staff was very polite and told me an accurate wait time for me to pick up my meds

2 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a positive experience with our team at Pharmacy+Health for your prescription medication! If you ever need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

👍👍👍⭐️⭐️⭐️

👍👍👍⭐️⭐️⭐️ very good

3 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hello, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Amirah is very good and has helped me…

Amirah is very good and has helped me to move forward on my weight loss journey

6 April 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your review! It’s important to us that patients feel confident and reassured throughout their care, so it’s great to hear that came across in your experience. If you ever need us again, you can now book our clinical services online to avoid wait time in branch via www.pharmacyplushealth.co.uk

We really appreciate your support!

Rated 5 out of 5 stars

Walk in appointment on a Sat

I went for an appointment on a Sat. I was seen too. quickly and they reassured me on ehat I meeded to do if I got worse. They were very understanding and I left feeling reassured.

28 March 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your lovely feedback. We’re really glad our team could see you quickly and take the time to talk things through so you left feeling reassured about what to do next.

Supporting patients with clear advice and helping them feel confident in managing their health is really important to us, especially when symptoms feel uncertain.

We really appreciate you taking the time to share your experience. If you ever need us again, you can now book our clinical services online to avoid wait time in branch via www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

Bodrim the pharmacist explained…

Bodrim the pharmacist explained everything thoroughly and answered all our questions the staff are friendly and very helpful.

26 March 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really pleased to hear you felt everything was clearly explained and that our team took the time to answer your questions properly.

Helping patients feel informed and confident in their care is really important to us, so it’s great to know you had a reassuring experience with the team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Very helpful and supportive.

Very helpful and supportive.

26 March 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your review! It’s important to us that patients feel confident and reassured throughout their care, so it’s great to hear that came across in your experience. If you ever need us again, you can now book our clinical services online to avoid wait time in branch via www.pharmacyplushealth.co.uk

We really appreciate your support!

Rated 5 out of 5 stars

Very helpful GD

Very helpful

30 March 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Jay and Vicky I cannot thank enough

Jay and Vicky I cannot thank enough, they are so friendly and always on hand if I need anything.
The service they present is 100%, I receive a call just before my next prescription is due to check all is ok.

27 March 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, We’re very happy to hear that you have had a consistently positive experience with our team at Pharmacy+Health! If you ever need us again, you can skip the GP wait and book appointments for any of our clinical services via www.pharmacyplushealth.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look