Pharmacyplushealth Reviews 

227
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the helpfulness and professionalism of the staff, who provide clear explanations and a friendly approach. Many people appreciate the excellent service, noting its efficiency, promptness, and the valuable advice received. The overall user experience is frequently described as easy and convenient, with minimal waiting times. However, some customers also noted issues with the booking process, experiencing confusion with appointments or finding that booked services could not be provided upon arrival. A few other people also felt that the system seemed disorganized, leading to difficulties with records or appointment times.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often describing it as fantastic, wonderful, and excellent.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the staff for being friendly, helpful, and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding the online... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the ease of booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. #71 of 109 best companies in Pharmacy
  2. #17 of 25 best companies in Blood testing service
  3. #17 of 21 best companies in Travel clinic
  4. #45 of 74 best companies in Weight-Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(227)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and helpful staff.
I had a recent problem with my nose, and the staff recommended what to use. The pharmacist prescibed the nose spray on the common ailment scheme. The treatment has helped a lot.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Booked some holiday jabs with Blossom…

Booked some holiday jabs with Blossom Street in York - excellent from start to finish. Thank you

19 November 2025
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear your travel vaccination experience was smooth from start to finish and that you felt well looked after throughout.

Supporting patients with clear, safe and straightforward care when preparing for travel is something we take real care with, so it’s great to know that came across.

We really appreciate your support!

Rated 5 out of 5 stars

Great travel clinic experience!

Went to a travel clinic. The chap who saw me was so nice and took all the details of my trip before saying that I only really needed vaccines that I should be able to get as boosters from my G.P.
This was much more honest than a guy I saw at Boots a few years ago - he sold me far more malaria tablets than I needed! I did manage to complain & get some money refunded but it was a big hassle!

27 November 2025
Rated 5 out of 5 stars

I would like to sincerely thank this…

I would like to sincerely thank this pharmacist for her help. She was very kind, professional, and explained everything clearly. I am truly grateful for her support and highly recommend her.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Welcoming staff.

Welcoming staff.

Took the time to go through my medical history and explain what was required.

Painless injection, checked i was ok before leaving

Document provided to refer to

Lovely consultant

25 November 2025
Rated 5 out of 5 stars

Excellent Service

No waiting we were greeted on arrival.
Everything was explained thoroughly and we were advised about the options and the prices involved. The pharmacist was very polite and knowledgeable.
Excellent service

20 November 2025
Rated 4 out of 5 stars

The vaccination process went smoothly

The vaccination process went smoothly. The reason I gave 4 stars was that I was asked more than once about also having my blood pressure taken at the same time. I explained I was ok and did explain I normally had my blood pressure taken at the pharmacy that I collection my prescriptions and I also have a yearly blood pressure check as part of my thyroxin level check but was still asked about having a blood pressure check.

16 November 2025
Rated 1 out of 5 stars

Flu jab fiasco…

I tried to reschedule my flu jab which I booked online and hung on the phone for 15 mins and then gave up. Why can’t you email someone or cancel/reschedule online or give people an indication of where they are in the telephone queue?
As I didn’t want to just not turn up I drove into town through rush hour. I arrived at the chemist 15 mins before my appointment time and was told my appointment should have been cancelled as they had not received any vaccine stock. No-one had bothered to notify me. First and last time I will use Pharmacy Plus!

16 November 2025
Rated 1 out of 5 stars

Flu Jab

Booked a flu jab a week in advance only to be told on the day they didn’t have any vaccine stock. It was available when I booked so why didn’t they hold one for me? Guess they don’t understand how booking and reserving works. Very poor.

17 November 2025
Rated 5 out of 5 stars

Fantastic experience

Always a fantastic experience at the pharmacy. Friendly, helpful, professional and knowledgable staff. On this particular occasion, I attended for my annual flu jab, which I usually go to pharmacy plus health for. Quick and easy to make an appointment.

17 October 2025

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