PharmEasy Reviews 

It is very harassment because no one can connect with the customer and this is a very bad service.
I refund my item and the return was received in 10th of May but no refund will be credited in my account and after talking with the chat AI that information my refund was failed but no one can connect with me after that and do not call me anytime and after I call over 3 to 4 time no and can pick up my call this always on hold and always talk to they are on busy busy it is very very ridiculous

Very very poor service 😡other pharmacy apps are better than pharmeasy.....it tooks more than 7days to deliver ordered product....next time I'll not order anything from this app.....WORST PHARMACY app

Worst Customer Service ever. I made an order which never got delivered, for that I raised multiple queries, but no action. They falsely tried to close the request on multiple occasions stating that the order was fulfilled. Forget the money, they have troubled me so much, it is simply inhumane. I had to skip medicines because of that, but like they care. Never using the App ever again.

Worst
They don’t deliver medicine in time
Half medicine not delivered

Worst service from PharmEasy. They never deliver the full order and cancel one or the other medicine. If you don’t have stock some medicine, why do you show it as available on website and take orders for it. I tried again after 2 years thinking they might have improved, but still the same result. Do not order from PharmEasy.

always cancelling medicine one day before delivering it. if you don’t have stock then why are you displaying on your website. worst service

I strongly advise against purchasing from this app. I received a damaged product and reported it the same day, but they refused to take responsibility, suggesting I take legal action instead. I even contacted their grievance office, but received the same unhelpful response. As a customer, I reached out promptly, yet they continue to deny any fault. This has been my worst experience—completely irresponsible service. You’ll only end up wasting your money."

Do Not ever by mistake place an order with these guys. I placed my order, got wrong medicine, missed my dose, told them to exchange to which they declined. Told them to refund which got processed in 48hrs. Also, they cut delivery charges and handling fees. Ended up frustrated and wasting my money and missed my crucial dose of the day. Also, the customer support is useless. All they have to say is that sir this is our policy and this is how we work.

I had placed my medicine and i received a call, she was only talking nonsense and was telling a particular medicine unavailable so to take the combination, u told her please deliver me what my Dr has advised and she purposely delivered the wrong medicine, now tell me if i take the wrong medicine and something serious happens to me pharmeasy will take the responsibility? And till today i have not got any response from you ppl

Pharmeasy very bad service 😞, They also cancel the order themselves and say that there is a little delay while these people want to kill the patient by making him wait.

Actually i don't want to give single star also , becoz of very very bad return policy they have , they are not taking packed atom ( seal not opened ), Previously i was a regular customer of pharmaeasy but now stopped ordering completely and will never order afterwards.....suggesting all don't order anything from them , they will change order without intimating and refuse to take atoms return ...very bad experience

They accepted my order on 8 Feb, took my full payment, then cancelled the order from their side due to non availability..they claim to have initiated refund but they say will take 10 days... Complete cheating of customers to make easy money..

My order was incomplete. Neither they delivered my stuff and dint refund me the money. They cheated me. They are not ready to accept my complaint. Very disappointed

Worst Experience, received the seal opened product and they do not exchanged or refunded my money.

Greetings from PharmEasy!

This email is in reference to your order #544190187933380608-27295.

Please note that your concern was highlighted to the team. However, as per the update received, the product 'BAIDYANATH NAGPUR CHAWAN-FIT SUGAR FREE CHYAWANPRASH | IMMUNITY BOOSTER - 1 KG' - 1 quantity was dispatched in good condition and it is a fresh product. Also, the product/ item belonging to this order was properly packed and delivered to you. Hence, we are sorry to inform you that we are unable to assist you further with your concern or provide a refund for it.

For any further assistance, please reopen this ticket or reach out to us through our support channels, in the App or website, listed in the 'Need Help' section.

Thank you for choosing PharmEasy. Have a great day ahead!

I recently ordered medication online from PharmEasy, and the purchasing process was satisfactory. However, since then, I have been receiving daily promotional text messages from PharmEasy, which I find excessive and intrusive. Most individuals do not require daily medication reminders, and such frequent messaging feels more like harassment than helpful communication.

Unfortunately, there is no clear option to unsubscribe from these messages. I have attempted to find an unsubscribe link or instructions within the messages and on their website but to no avail. This lack of an opt-out mechanism is frustrating and does not align with best practices for customer communication.

Due to the absence of an unsubscribe option, I have decided to block their number to prevent further unsolicited messages. I hope PharmEasy will consider implementing a straightforward opt-out process to respect their customers’ preferences and reduce unnecessary communication.

fraud company .... don't buy any medicine from this website , i have ordered baidhyanath sidh makar dhavaj spl and they send fake company product .plz don't buy any product.

Pharmeasy lab phlebotomist are highly unprofessional and untrained at kalyan area, Mr. Ramaprabhu has given double needle prik to my Dad who is 70 yrs old, inspite of giving information earlier, I am being medical professionals has guided him ,however he did not understand rather he was arrogant, even for my blood check up also , it was bleeding he didn't carry vein detector , I have raised complaint to Pharmeasy but they don't have any answer, it' is really not a appropriate resolution for such incident

I got a wrong item from pharmeasy and requested to refund it,but they took the item and transferred money to pharmeasy wallet.

So when I tried to use that money it is unable to use it (can't order any items)

When I tried to order less price items worth of 25₹ it is showing 300 ₹ to pay extra amount like carry charges and also unable to use it ( no option to process)

I really felt bad they took my money and also items so I suggest not to buy any items from them .

Worst worst worst !!!

Never get your tests done from pharmeasy... They never provide reports on time neither they commit when the reports will be available. Customer service is useless and absolutely of no help.

Very pathetic service & support. They started delivering opened & used medicines too. Moreover, if you ordered a bottle of medicine then it has every possibility that it is a used one with lesser quantities. If you lodged a complaint no body is ready to assist. There team not interested to listen there customer grievances.
Stay on highly alert prior to order with Phrameasy.