I received my latest prescription via UPS not the US Postal service. The area in which I live has a postal service that is having issues. My very first RX was delivered by them. It was not th... See more
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Review summary
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Good communication was important to us since we are elderly. They are always on point with service and delivery. It's great that it's one less thing to worry about especially when you are relying on e... See more
I had the opportunity to inform PhilRx that I didn’t need a current refill and was able to delay my next delivery one month later. I appreciate the timely texts I get from PhilRx to control the schedu... See more
I really like how I can push back my delivery by a week or a month or whatever is needed. Communication from this company is great. I always know when my RX is due, when it will be shipped, etc. So co... See more
Company details
About PhilRx
Written by the company
Smarter Prescriptions
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
Contact info
150 E Campus View Blvd, 43235, Columbus, United States
- 8555880387
- help@phil.us
- phil.us
4.8
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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So far my eyes feel much better
So far my eyes feel much better. I can also see clearer. I just started taking the drops and feel much better
15 June 2026
My prescription was filled and received…
My prescription was filled and received quickly.
15 June 2026
improve price/quantity!
11 June 2026
Reply from PhilRx
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We will ensure your feedback is shared with the appropriate teams.
The representatives listened to my…
The representatives listened to my concerns and understood my needs which resolved my problems.
Thank you!
9 June 2026
RX Delivery Method
I received my latest prescription via UPS not the US Postal service. The area in which I live has a postal service that is having issues. My very first RX was delivered by them. It was not the best experience.
When I phoned Philrx about it I was told it was the only delivery method which appears not to be the case.
I would ask that my future RX's be assigned to a pharmacy that uses UPS because they place my package on my doorstep.
28 May 2026
I had no issues getting my first order
I had no issues getting my first order. It was fast and easy
8 May 2026
The communication is always clear and…
The communication is always clear and timely. The delivery is always on time.
9 June 2026
You are prompt with refills and the…
You are prompt with refills and the delivery is right on time.
Thank you for the good service.
Billy John
12 June 2026
Easy Renewal
The process is easy to complete. Renewals happen without having to think about them. There is plenty of lead time to adjust the delivery time.
10 June 2026
Prompt delivery an renewal processing.
12 June 2026
This service is very dependable
This service is very dependable, on time and easy to use.
12 June 2026
I received an email saying I would be…
I received an email saying I would be notified of cost before prescription would be sent. That did not happen.
12 June 2026
Reply from PhilRx
Thank you for your feedback. We’re sorry to hear your experience did not match the expectations set in the communication you received. Our team will be reaching out to review your concerns and discuss this further.
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