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Phlo Clinic Reviews 

2,365
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Evaluating 1,075 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall satisfaction. Customers frequently praise the professional medical support teams and the quick, reliable delivery of their treatments right to the door. Consumers also appreciate the remarkably smooth ordering process, helpful ongoing advice, and comprehensive starter kits provided during their health journeys. Some reviewers were not happy with delivery delays and tracking problems caused by the courier service. A few other people also felt that customer support was unhelpful when trying to resolve issues regarding malfunctioning pens. Others mentioned occasional frustration when packages arrived without being properly chilled or when support replies lagged.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, professional support, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive quickly and reliably... See more

Product

Reviewers mention positive feedback about product, highlighting successful weight loss and reliable delivery... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers find the team consistently... See more

Order

Customers had positive experiences with order, frequently highlighting the quick and easy ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Re ordering was quick and easy and delivery came within two days! Unheard of. With other companies it's taken ages for approval of reordering dose then over a week for delivery and at these prices I'd... See more

Rated 5 out of 5 stars

I've been using Phlo since Aug 2025, and their support, service and professionalism is superb. Their patient support team are fast and responsive, and they are not at all pushy. It's a journey, weight... See more

Rated 5 out of 5 stars

Phlo are medical professionals and contact your doctor for information related to your weight loss journey. They are also accessible for any questions you may have and thorough in their assessment of... See more

Rated 5 out of 5 stars

Phlo Clinic are very professional, I've never had any issues with deliveries. My weight loss journey from July last year on Mounjaro has been a steady loss, 3st 3lb, from 13st 3lb down to 10st & i fee... See more

Company details

  1. Online Pharmacy
  2. also in
  3. Pharmacy
  4. Weight-Loss Service

Written by the company

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections and tablets. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,365)

1,072 reviews in the last 12 months

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Rated 5 out of 5 stars

A star service

I found the website easy to navigate, everything you need to know about the medication your using is explained well, always someone to answer your queries, from order to delivery very quick, a trusted 5 star company which I would recommend, excellent service.

8 September 2026

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