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Phoenixdecarb Reviews 

10
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TrustScore 4.5 out of 5

4.4

Energy Equipment and Solutions
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Company details

  1. Energy Equipment and Solutions
  2. also in
  3. Solar energy equipment supplier

Written by the company

Phoenix Decarbonisation delivers expert energy- efficient upgrades and low-carbon heating solutions in social housing, working closely with local government and housing authorities. From turnkey retrofit projects to supporting national Warm Homes initiatives, we help clients meet the latest energy standards while improving comfort, safety, and sustainability. Fully PAS2030-2023 accredited and TrustMark approved, we work to PAS2035 standards to deliver compliant, high-quality decarbonisation projects.

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4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Ash was very professional

Ash was very professional, helpful and explained everything .
He was very respectful of my mums property.
He worked hard and efficiently.
Clean up everything after himself, even offered to mop the floor .
I would highly recommend Ash.
His work was excellent and knowledgeable.

7 October 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for your lovely feedback. We’re delighted to hear Ash was professional, respectful and thorough throughout the job. We’ll be sure to pass on your kind words — thank you for the recommendation!

Rated 5 out of 5 stars

Phoenix fitted us a solar system

Phoenix fitted us a solar system. The whole experience from beginning to end was flawless, from the office staff, the scaffolders, the team that fitted the panels to Ash the electrician. I would 100% recommend this company.

28 September 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for the fantastic review! We’re so pleased to hear your experience was flawless from start to finish. We’ll be sure to pass your kind words on to the whole team, especially Ash. Thanks again!

Rated 5 out of 5 stars

Professional job

Professional job, very polite and highly recommend.

2 October 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for your kind feedback! We’re really pleased you were happy with the service and appreciate your comments.

Rated 5 out of 5 stars

Fitted solar system

Fitted solar system. Pleasant professional electrician. Never seen an electrician work so tidy. Cleaned up, work spot on. Would recommend.

1 October 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for the great feedback! We’re really pleased to hear you were happy with the installation and the care taken throughout. We really appreciate your recommendation!

Rated 5 out of 5 stars

Fitted me some solar

Fitted me some solar, easy to deal with, organised firm, kept me in the loop, professional lads, josh installed was pleasant and professional, had a follow up from Dom, in and out no messing, great guys would recommend for sure
Thanks.

30 September 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for the great feedback! We’re really pleased to hear the whole process was smooth and professional from start to finish. We’ll be sure to pass your kind words on to Josh and Dom. Thanks again for the recommendation!

Rated 5 out of 5 stars

Very good

Very good. Ash is a good communicator, letting us know what he planned to do. He also showed us how the Solis system worked, making it understandable.
Very focused on cleaning up!

29 September 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for your kind review. We’re really pleased to hear Ash kept you informed throughout and took the time to explain the Solis system clearly.
It’s also great to know he left everything clean and tidy. We really appreciate your feedback!

Rated 5 out of 5 stars

The team came in and did a 10 panel…

The team came in and did a 10 panel solar array in a day .
Very professional and courteous.
No mess left and a job well done.
Many thanks
D.Ross

11 September 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for your great review. We’re really pleased to hear the solar installation was completed efficiently and that the team were professional, courteous and left everything clean and tidy.

We really appreciate your feedback — thank you!

Rated 5 out of 5 stars

The service I received from phoenix Gas…

The service I received from phoenix Gas has been excellent. Polite efficient friendly from all the staff I have spoken to over the phone or via Email they answered my questions or queries promptly. And the engineers electrician fitting staff/ workman were all excellent , respectful well mannered. Checked with each other, Kept me informed clean tidy left no mess at all. What also impressed me was their consideration for my self being happy with the work and for each of their team . Shaking hands and wishing each other a safe journey home. I.m most impressed and will recommend Phoenix Gas to anyone so a massive thankyou to them all

12 August 2026
Unprompted review
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Reply from Phoenixdecarb

hank you so much for your wonderful review. We’re delighted to hear you received excellent service from everyone involved, from our office team through to the engineers and installers.
It’s especially lovely to hear that the team’s professionalism, respect and consideration stood out. We really appreciate your kind words and recommendation — thank you from all of us at Phoenix!

Rated 5 out of 5 stars

Solar system installation

Everything went smoothly on the installation coordination from scaffolding to installation. The company couldn't have been more helpful in explaining and planning from the start. and even supportive after install returning to help me explaining the set up ect. The whole team were professional and friendly. Thank you.

10 September 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you for your kind review. We’re delighted to hear everything went smoothly from the initial planning and coordination through to the installation and aftercare.
It’s great to know our team were professional, friendly and supportive throughout. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great experience!

Great experience! Had a heat pump installed and the installation team were amazing - super friendly and professional. I've had some bad experiences with trade people in the past, but these guys were great. Highly recommend them to anyone

1 March 2026
Unprompted review
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Reply from Phoenixdecarb

Thank you so much for your fantastic feedback! We’re delighted to hear you had such a positive experience with the team. We’ll be sure to pass your kind words on to our installation team.

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