I have used Phoenix Events for a key holding service. I have only made use of their services once, this turned out to be a false alarm activation, however I was very please that I wasn't attending al... See more
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Adam was very friendly and helpful when I called asking if there was any way that my sons toy planes could be retrieved from a locked school field. He went out of his way to collect them and dropped t... See more
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These guys are very professional both in their work ethics and appearance. Two of their guards in particular have gone above and beyond with their duty of care towards a customer who suffered a panic... See more
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The Phoenix Team were absolutely fantastic in supporting Kings College London’s Student’s Union’s 2025 Welcome Fair. This is a high risk, central London event that welcomes over 7000 students. This wa... See more
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Company details
Written by the company
Phoenix Events (East) Ltd was formed in 2018 to bring you a simple, flexible, effective and professional service. We are your reliable partner for all your car parking, traffic management and other event support needs. As well as: Event Management Traffic Management Event Security/Stewarding Static Guarding Construction Security Night Portering CCTV Monitoring Door Supervision Key Holding and Alarm response COVID Rangers Litter Picking Leaflet Distribution We also understand that most events may require a bespoke service and would be delighted to discuss your individual needs during an on-site consultation.
Contact info
St Georges Works, 51 Colgate,, NR3 1DD, Norwich, United Kingdom
- 01603 952322
- admin@phoenixeventseastltd.co.uk
- phoenixeventseastltd.co.uk
I have used Phoenix Events for a key…
I have used Phoenix Events for a key holding service.
I have only made use of their services once, this turned out to be a false alarm activation, however I was very please that I wasn't attending alone having previously a break in alone.
8 April 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for your review, it’s really appreciated.
We provided keyholding and 24/7 alarm response for your business throughout the year, and we’re pleased we could give you that added peace of mind. When the alarm activation did occur, our team was on site within 5 minutes, where we carried out both external and internal patrols to ensure everything was safe and secure.
We completely understand your concerns following your previous experience, and we’re glad we could be there so you didn’t have to attend alone.
Adam was very friendly and helpful when…
Adam was very friendly and helpful when I called asking if there was any way that my sons toy planes could be retrieved from a locked school field. He went out of his way to collect them and dropped them off to me at home later the same day. Much appreciated. Thanks again 😊
7 April 2026
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind review!
Adam will be really pleased to hear this. We always aim to go above and beyond to help wherever we can—even when the premises are not open—so it’s great to know it was appreciated.
We’re glad we could safely return your property and really appreciate you taking the time to share your experience.
Your team members was polite and…
Your team members was polite and efficient and did his job in a professional manner.
8 January 2026
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your review , it was a pleasure working at your venue for the Midnight pop-up event in collaboration with Sheffield United Football Club.
We’re really pleased to hear that our team members were polite, efficient, and professional throughout the event. We’ll be sure to pass your kind feedback on to the staff involved, as it means a great deal to them.
Fantastic first experience with an agency!
The Phoenix Team were absolutely fantastic in supporting Kings College London’s Student’s Union’s 2025 Welcome Fair. This is a high risk, central London event that welcomes over 7000 students. This was the first time our organisation had worked with a staffing agency, Anna was highly communicative in the lead up, allowing us to iron out any issues or concerns. Support on the day was fantastic, the team largely worked to support with way wayfinding around the 4 story venue and queue management. A staffing lead was also provided to oversee phoenix staff on the day, removing that workload for the organisation. Overall very pleased with the service provided and we’ll be working with Phoenix again!
22 September 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your review ,we really appreciate you taking the time to share your experience.
It was a pleasure supporting King’s College London Students’ Union at the 2025 Welcome Fair at Old Billingsgate, London, with a team of 40 event staff. We’re delighted to hear that our approach helped make the event run smoothly, from pre-event site meetings through to the online staff briefing and digital walkthrough tours of the venue beforehand.
We’re especially pleased that our communication, wayfinding support, queue management, and on-site staffing lead made a positive difference at such a large and high-risk event. We’ll be sure to pass your kind feedback on to Anna and the wider Phoenix team.
Thank you again for your trust in Phoenix ,we really look forward to working with you again for the 2026 event.
We had an exceptional experience with…
We had an exceptional experience with the team at Phoenix Events. Even with last minute changes ahead of our event, they delivered with great customer service and prompt response time.
8 January 2026
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you for the great review — it was a pleasure working with you.
We’re really pleased we could support your pop-up event at a barbers in Sheffield city center, especially with the last-minute change . Our team always aims to be flexible and responsive, so it’s great to hear that this made a difference.
With VIP football players attending, we understood how important it was to get everything safe, and we’re glad the event ran smoothly. We look forward to working with you again on projects in the future.
Superb Service
Phoenix team works well in supporting all our event needs. Creating signage, stewarding and traffic direction all ensures no stress on the event day. Staff are friendly and courteous, guaranteeing our visitors enjoy the whole experience.
14 September 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your review! We’re really happy to hear everything went smoothly and that our team helped make the day stress free. It’s always a real pleasure working with everyone at Helmingham Hall, your events are a highlight for us! We’re already looking forward to the next one.
Really friendly team and very…
Really friendly team and very professional !
19 October 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your 5-star review! We’re really pleased to hear you’ve had such a positive experience since joining the team. We pride ourselves on creating a friendly, supportive, and professional environment where everyone feels valued. It’s great to have you as part of the Phoenix family!
A shinning experience with phoenix 😉✨
I had a great experience working with Phoenix at the Shine Event/Cancer Research 2025. My role involved directing attendees and ensuring their safety, particularly protecting them from oncoming cars. The crey was dope, they checked in on me regularly to know if I was doing okay, and made sure I got home in one piece.
In all, it was a proper good time, and I would definitely work with Phoenix again!
18 October 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your fantastic review and for being part of the team at the Cambridge Shine event
We’re really pleased to hear you had such a positive experience, our duty of care to staff is incredibly important to us, and it’s great to know you felt supported throughout your shift. Making sure everyone is safe, looked after, and gets home safely at the end of the day is always our top priority.
We’re thrilled you enjoyed working with us and that the team made such a good impression we agree, they’re a brilliant team! We look forward to welcoming you back on future events.
Thanks again for your hard work and for taking the time to share your experience.
We were really iWe were really impressed with the team from Phoenix Agency.mpressed with the team…
We were really impressed with the team from Phoenix Agency. They did a fantastic job managing the parking, which is often one of those things that gets overlooked but makes such a big difference on event day. It was such a relief not to have to worry about it, knowing it was all in hand.
They also made a great impression with the venue owners, which is a huge bonus for us as organisers — on the day, they’re representing us too, and they did that brilliantly.
We’ve used Phoenix Agency before and will definitely be working with them again in the future. Highly recommend!
28 September 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words and continued trust in our team, Sasha. It’s always a pleasure working with you and your family on events across the UK. We’re delighted to hear that our team made such a positive impression, both with your guests and the venue. Managing parking and event logistics smoothly is something we take great pride in, and feedback like this means a lot to us.
We’re really looking forward to working with you again in the next couple of weeks at the new venue!
Phoenix provided parking support
Phoenix provided parking support for our Suffolk Dog Day. The team are amazing and so professional. Working with Phoenix is so easy and always respond quickly to all enquiries during the planning and on the day. I wouldnt go anywhere else
31 August 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
It was a privilege to support Suffolk Dog Day, a Suffolk-based local charity event that raises vital funds for projects across the county. This was our 2nd year supporting the event, and the 1st year it was held at the Suffolk Showground – a venue we work at regularly and are very familiar with.
Our team provided full parking support, ensuring visitors had a smooth and safe arrival and exit, along with internal and external event signage to help the day run seamlessly for both the charity and its supporters.
We are proud to play our part in such a fantastic event that makes a real difference locally, and we’re delighted to hear that our quick responses during planning and professional support on the day made things easier for you.
We look forward to continuing to support Suffolk Dog Day in the future. 🐾
Amazing work with the East coast…
Amazing work with the East coast truckers convoy event on Sunday 24th august. I was in the truck with my daughter. Your work colleagues were doing a grand job at keeping everyone back and safe from the moving trucks. 🛻
Well done everyone
24 August 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
This year marks our third year supporting the Yarmouth seafront section of the parade, and it’s always such a pleasure to be part of such a special community event. The seafront is one of the busiest stretches of the parade route, often attracting thousands of spectators who line the promenade to watch the celebrations, so making sure everything runs smoothly and safely is something we take great pride in for the drivers of the trucks. With 100 trucks in close proximity and so the crowds can watch from a safe distance.
We hope you and your daughter had a great day our, and we look forward to supporting the chairty in the years ahead.
Jennie was brilliant at our event
Jennie was brilliant at our event - very professional and all of our volunteer team that worked with her on the day have mentioned how friendly she was. I'd definitely recommend Phoenix Events (East) Ltd.
2 August 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind review!
It’s always a pleasure to support your events, and we’re so pleased to hear everything went smoothly on the day. We’re proud to have a team that reflects the values of professionalism and approachability, and it means a lot to know that was your experience.
We really value the relationship we’ve built with you and look forward to working together again soon!
These amazing people donated barriers…
These amazing people donated barriers to my business to keep customers and passing public safe from a very busy main road. They brought them to me and set them all up, FREE OF CHARGE. The staff are pleasant and friendly. Thank you so much.
18 July 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words!
Supporting local businesses is at the heart of what we do. We're passionate about using our experience and knowledge to help others stay safe, compliant, and focused on what they do best, without having to worry about health, safety, or legislation.
It was our pleasure to help you, and we’re so pleased the barriers made a difference and its great that you still are getting big queues!
The team was incredibly quick to…
The team was incredibly quick to respond when I called with the urgent request. They were on site within 45mins and brilliant at communication. I highly recommend Phoenix events for any security needs!
24 July 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
We’re glad we could assist so quickly when you needed immediate security protection. Our team , including two Dog Units and an SIA-licensed Door Supervisor, were deployed within 45 minutes and remained on site to provide ongoing protection throughout the evening and night.
It’s always our priority to respond rapidly and professionally, especially in sensitive situations like this, and we’re pleased to hear you felt supported and that we gave you peace of mind from the the initial call to arriving on site and for the duration of the cover provided to you.
Reliable and helpful
The team are always very reliable and help us with whatever we ask on the day of the event which helps us a lot!
19 July 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Proud to support this great community music event and watch it grow each year. We've been providing professional Door Supervisor SIA security with first aid training, alongside friendly, customer service-trained staff. It’s been an honor to support this event for the last 3 years ,not only operationally but also as a sponsor. A fantastic atmosphere every time and a brilliant team to work with, looking forward to 2026 already/
We used these for our music festival…
We used these for our music festival Woolyfest. Absolutely lovely, professional people, going above and beyond. We will 100% be using again next year. Highly recommend
19 July 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience at Woolyfest. It was an absolute pleasure to be part of your event, and we’re delighted that our team could go above and beyond for you. We can’t wait to work with you again next year!
MX Festival
We have had the pleasure of working with Phoenix Events Ltd twice now. They provided security and traffic control for our local community festival, and are always friendly, professional and respectful. Highly recommend! :)
28 June 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your review! It’s always a pleasure to support your community festival, and we’re thrilled to hear that our team’s professionalism and friendliness made a positive impact. The team have loved supportimg the committee the last 2 years and this event as a whole the last 7 years. We truly appreciate your recommendation and look forward to working with you again in the future!
We have used Phoenix Events for the Ignite Festival
We have used Phoenix Events for the last few years for our events. They are very professional, approachable and helpful in their duties. Will definitely be using them again.
5 July 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words and continued support! It’s always a pleasure working with you and being part of the Ignite Festival. We’re so pleased to hear you’ve found our team professional, approachable, and helpful .that really means a lot to us. We’re already looking forward to supporting you again for your Christmas Light Switch On event!
Thank you Phoenix Events (East)Ltd
However, helpful focused on their job.
Reliable and committed to job in hand. Then, these are your team. We will use them again on our next event. G Dutton.
27 June 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
We’re really pleased to hear that you found our team reliable, focused, and committed ,that’s exactly the standard we strive for. We take great pride in delivering a calm, capable presence and going above and beyond at every event we support.
As a company that proudly holds the Silver Armed Forces Covenant, and actively employs reservists and supports military spouses, we are committed to upholding the values, discipline, and integrity that come from a forces-aligned ethos.
It’s always a pleasure working with you, and we look forward to continuing our partnership in the future.
Cambridge Pride are Proud of Phoenix!
For the second year running Phoenix have guided Cambridge Pride through the process of safely managing their city centre parade. On tight timescales they've helped us put on a fun and safe event that is growing each year. Patiently explaining the processes and the documentation required and handling the contacts required with multiple stakeholders including the local highways team.
14 June 2025
Unprompted review
Reply from Phoenix Events (East) Ltd
Thank you so much for your kind words and for trusting us once again to support Cambridge Pride. It’s a real honour to be involved in such a meaningful and growing event and work alongside you to make this a safe event for all.
The parade through the city center brings with it a huge amount of complexity, from working with highways and local authorities to coordinating with transport providers, businesses, residents, and various council departments. We’re proud to play a part in bringing it all together safely and smoothly.
We’re thrilled to see the event go from strength to strength, and we’re always here to support you every step of the way. We look forward to planning next year's event in due course.
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