Phoenixtb Reviews 

114
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I invested €36,000 through this website, only for the entire amount to vanish. After weeks of unanswered emails, I finally escalated the issue to *N athan Reclaim. , who took over the case.

Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM ! How are they allowed to comment as if they were a legitimate business. You will NOT GET YOUR MONEY BACK. From FCA UK website "This firm may be providing or promoting financia... See more

Rated 1 out of 5 stars

WARNING! REMEMBER THESE NAMES; RAYMOND REYES, ZAIN MAYR, LUCIA ANGELO NOT TO BE TRUSTED AT ALL! PHOENIXTB.IO USE FAKE PHONE #'S, FAKE APP, IF YOU INVEST YOU WILL LOSE YOUR MONEY! TRY TO WITHDRAW YOUR... See more

Rated 1 out of 5 stars

WARNING! REMEMBER THESE NAMES; RAYMOND REYES, ZAIN MAYR, LUCIA ANGELO NOT TO BE TRUSTED AT ALL! PHOENIXTB.IO USE FAKE PHONE #'S, FAKE APP, IF YOU INVEST YOU WILL LOSE YOUR MONEY! TRY TO WITHDRAW YOUR... See more


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1.4

Bad

TrustScore 1.5 out of 5

114 reviews

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No recent history of asking for reviews

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1.4

All reviews

(114)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DON'T PAY!!!

DON'T PAY!!!, DON'T PAY NOTHING!!! PhoenixTB.io, they are SCAMMERS. Don't pay nothing, don't give them personal data!!! WARNNING!!!!!!!

20 July 2023
Unprompted review
Rated 1 out of 5 stars

In my eyes a big scam

In my eyes a big scam. I know some one who invested in this. And tried to get the money back. Unfortunaly they keep asking why, asking pictures of the ID, driver license. This probably to get contracts or opening bank accounts. Please do not invest. Even the reviews are fake. I will get a reaction below from Phoenix TB to say they think it’s sad reading this and ask to mail and bla bla bla. So it’s cyber crime in my opinion. Watch out for these ppl.

18 July 2023
Unprompted review
Rated 1 out of 5 stars

Whole there operation is a scam!!

Whole there operation is a scam!!! For every bad review they get they ( Phoenixtb) post some good ones. On my previous review they “kindly” answered (see below) but in fact I contacted them all over 10 times ( per email with there contact link) with the demand of getting my money back. Each time they answer that they need the following documents before they can give me my money: 1) copy of my ID (in color, front and back), 2) a water/electric bill with my personal data visible, 3) a bank statement with the banknummer and personal data visible (not older than 3 months).
There so called financial-adviser called me several times with an explanation that i have a special professional account and that i must make over 10.000$ profit to be able to withdraw money or when i can provide them with all my personal data ( see the 3 points above) then i also can have my money back?!?!
Stay away of these scammers people!!!!! I wil not leave them alone as long i don’t have my money back!

12 July 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

Dear Michael,

We understand your frustration and are here to assist you. To ensure the security and authenticity of transactions, our company may require certain documentation, as mentioned in our response to your previous review. We apologize if this has caused any inconvenience. Our intention is to protect both our customers and our business from fraudulent activities.

We would like to resolve this matter for you as soon as possible. Please reach out to us directly.

Best regards

Rated 1 out of 5 stars

phoenixtb.io is a big scam, i maintain it

Previous I have written how
Phoenixtb - phoenixtb.io is a scam, I stand by this from the day i wrote my review I have received a call everyday from their account manager and guess what, everyday i block a number , they call me everyday from a different county, so fat, I got , finland , Switzerland, UK, Ireland, .... I have request phoenixtb.io to stop calling as i am not interested but they keep calling me... why you dont you understand I dont want to trade with you and why you call me from different country extension each time... eitheir their our scammer scamming the true Phoenixtb trading or they are all scam... pls dont call me ... any one receiving call from multiple countries on behalf of phoenixtb.io .... if you want proof , i can share my mobile call statement ...

6 July 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

Dear Sormy,

We apologize if you've been receiving unwanted calls from different countries. This behavior is not aligned with our policies or practices, and we sincerely apologize for any distress caused.

Thank you for bringing this to our attention, and we look forward to rectifying the situation.

Best regards,

Rated 1 out of 5 stars

Stop scamming people

Stop scamming people! When I registered on a landing page (can't even remember the name) for a completely specific type of cryptocurrency. They call me back after the said 30-minutes threshold as they called me the next day. Then, they have been calling me from all different numbers trying to get a deposit out of me for the last 24-hours, to "activate" my account. Like I never asked for one! This company is relentless and doesn't accept NO. They'll keep calling.

6 July 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

Dear J,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or frustration you may have experienced. We take your feedback seriously and are committed to addressing your concerns.

Kind regards

Rated 1 out of 5 stars

ROBBERS

I deposited 500 dollars and TO RETURN them they wanted to enter with anydask on my bank's site instead of making a normal transfer, I've been trying for two months to get the money back without succeeding, I've only received a mountain of excuses.
don't trust them they are thieves and I will keep writing about it.
THEY ARE SCAMS

4 July 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

Dear Enri,

We apologize for any inconvenience you have faced during the process of refunding your deposit.

We genuinely value your feedback and want to resolve this matter as swiftly as possible. Please provide us with your account details or any relevant information via private message, and we will personally look into your case. Rest assured that we are committed to resolving this issue and providing you with a satisfactory resolution.

Best regards

Rated 1 out of 5 stars

Scammers, not even good ones.

Scammers.
Already the *.io domain is 99.9% proof. As scammer littered as *.io are, there is not a single legit company that would even think about having a web address with that extension. Cheap scammers.
99.9% proof (again): The guy who called me and wanted to "activate my account" called from a Finnish telephone number and Finland isn't even mentioned on their website. Sloppy scammers.
100% proof: I said that I had an active account with a Swedish company (which I have) and he said they were the ones who had referred me to them. But when I said that he in that case should have the security code that this Swedish company has given me, he guessed very badly. Not a single number right and even one number short. He had been better off if he had said that he didn't have it at all.
Scammers... cheap, sloppy and stupid.

23 June 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

Dear Macs,

Thank you for sharing your concerns with us. We take allegations of fraudulent activity very seriously and would like to assure you that we prioritize the security and trust of our customers.

Regarding the phone call you received, we would like to investigate this further to ensure that our customers are not subjected to any fraudulent behavior. We do not condone or support any activities that undermine trust.

If you have any additional information or specific details about the call, we kindly request you to reach out to our customer support team. We appreciate your feedback and value your contribution to improving our services.

Best regards,

Rated 1 out of 5 stars

Scammers from Kenya

Scam, stay clear

Notice how all positive reviews are from ppl with only one review. Don't be fooled, check more than the three fake articles :)

6 June 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

We're sorry and take fraud accusations seriously. Please contact our customer support team with specific concerns. We value your trust and satisfaction.

Sincerely,
The PhoenixTB Team

Rated 1 out of 5 stars

Scammers

Scammers, the company does not exist on LinkedIn.

31 May 2023
Unprompted review
Phoenixtb logo

Reply from Phoenixtb

We regret any confusion caused. As a legitimate company, PhoenixTB, we prioritize transparency and dependable service. Although there might have been some inconsistency on the LinkedIn platform, we affirm that we are a genuine entity. Kindly reach out to our customer support team if you have any inquiries or apprehensions, and we will be glad to assist you further.

Sincerely,
The PhoenixTB Team

Rated 1 out of 5 stars

Scam they won’t stop calling you

Scam they won’t stop calling you. Even if you say not to and email them expressing very clearly you don’t want to work with them, they will continue to ring with different phone numbers.
AVOID AVOID

10 May 2023
Unprompted review
Rated 1 out of 5 stars

This is scam

This is scam. once they get your phone number, they will call you 10 x a day.

Does not matter if you say NO thousands of times, the just keep calling.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

GREAT

Hello, I would like to thank the team of experts that helped me to solve my financial problems and gave me new opportunities in life. Since I am a beginner in trading, Phoenix provided me with educational courses and a financial analyst who assisted me from A to Z.

First of all, I want to emphasize that I was spoken to by professionals who know their business, who explained to me how to use the platform, and how to make my first investment.

I was advised to invest in a stock market, where the situation is more stable, for the long term and that is what I needed. I invested in Nike and Puma stocks.

I've already earned my first 138 euros!

Thank you!!!!!

14 April 2023
Unprompted review
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