Welcome to The Unlock Shop Reviews 

117
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Man I wish I would have checked the reviews first...got the email saying sorry can't unlock and refund will be 3-5 days ok I waited 6 and contacted them then they said oh SAM will be handling your iss... See more

Rated 1 out of 5 stars

The unlock failed, which is fine and I understood the reasons why. However, getting a refund is like getting blood from a stone. I recieved plenty of professional looking emails asking me to wait... See more

Rated 1 out of 5 stars

Absolute Scammers. Do not go near them. Won't respond to my E Mails. I'll flood them with E Mails until they refund me. I won't let these thieves away on principal alone. Scammers!! I recom... See more

Rated 1 out of 5 stars

hey!!!!!!!!!!!!!!! CAREFULLY WHIT THIS COMPANY!!!!!!!!!!!! I been trying unlock an iPhone, when I put the order pop up something like your card has failed but I check my bank account to get a permi... See more

Company details

  1. Cell phone recycling and unlocking service

Written by the company

Fast, Simple Phone Unlocking in Three Steps. Unlock your any model, any country.


Contact info

1.2

Bad

TrustScore 1 out of 5

117 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(117)

1 review in the last 12 months

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Rated 1 out of 5 stars

Paid for an unlock code got nothing

Paid for an unlock code got nothing. Checked spam etc. No response from company. I’m going to flag this one as fraud with my bank. It’s only £12 but still!

SERIOUSLY DO NOT USE!!

As with all the other reviews below (why didn’t I check these first!!) I got scammed. Ignore these little replies to reviews they post. This company does nothing apart from take your money. Im surprised they are even still allowed to trade!!!

28 October 2021
Unprompted review
Rated 5 out of 5 stars

Prompt service...

I contacted the Unlock Shop online and paid them £4.69 to unlock my phone. Aaron contacted me promptly to say that they could not unlock my phone and I would get a refund within 5 business days. I got the refund back 3 days later.

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Paid for 2 phones to be unlocked

Paid for 2 phones to be unlocked. Received an email from them the next day saying they couldn't unlock the phones!! They said I'd receive a refund in 5-7 days...that was a month ago. I continue to email them & keep getting empty promises of a refund. Time for a class action lawsuit!

20 May 2021
Unprompted review
Rated 3 out of 5 stars

Got my refund but had to claim it.

Paid my £4.79 for unlock code for a siemens c25e on old Orange network.
Next day got an email ....we cannot find a code and will refund to your card in 5 days. Nothing happened after 10 days I filled in their online form on their website (Contact Us) and got an email .....refund on way this came to my card account next day via Paypal Merchant services

13 May 2021
Unprompted review
Rated 1 out of 5 stars

Unlock shop

I don't normally put 1 stars but this one needs to have a 1 star! I thought I would get my phone unlocked but all I got was SCAMMED. Never coming here ever again. Just a waste of money.

11 March 2021
Unprompted review
Rated 1 out of 5 stars

They told me Sam would be in touch!!

They told me Sam would be in touch!!

No word from Sam!

I realise that if I add a c after the S, I get SCAM and sadly, now know that it what this is.

My money is taken, my phone remains locked and your journey continues.

Be ashamed.

16 February 2021
Unprompted review
Rated 1 out of 5 stars

Avoid The Unlock Shop

They emailed to say they could not unlock the phone on 17th November and payment was taken from my account on the 18th November, despite several requests for refund I have received nothing.
They promised :
"A full refund has been processed. Please allow 5-7 days."
"Our customer service representative Sam has been assigned to your query and will be assisting you.
If your refund is still not showing within the next three business days please reply directly to this email and we will ensure the issue is resolved immediately."

"Our customer service representative Jess has been assigned to your query and will be assisting you. We can issue a immediate refund via Paypal."
Four weeks later and no refund.

Had my Samsung galaxy A7 unlocked within 12 hours by UNLOCKLOCKS Limited .

6 December 2020
Unprompted review
Rated 1 out of 5 stars

Scamming rats

Scamming rats. Still waiting for a reply and a refund. Would like to use more colourful language but it wont let me post. Scamming A**holes

9 November 2020
Unprompted review
Rated 1 out of 5 stars

NO REFUND BUT MANY EXCUSES

If it were possible to give a rating of Zero I would do. I was advised on 3 Sep 2020 that they could NOT unlock my phone and a refund would be made within a maximum of 7 days. It's now 18 days since their email and no refund but plenty of excuses.
DO NOT USE THIS SITE

22 September 2020
Unprompted review
Rated 1 out of 5 stars

i sent this company my money and all…

i sent this company my money and all the correct information of the phone ...and its been 7 days now ..and they cant unlock the phone ....apparently they cant stand behind the Guarantee they give ...and my money is still not returned ....but i will give them this much credit...they know how to lie ...and they know how to deceive the public...there is no fool like an old fool as the saying goes ...i should have checked the reviews i guess...i wouldnt be surprised if one day they get a class action law suit against them though...

Larry Taylor
Okeechobee Florida

17 September 2020
Unprompted review
Rated 1 out of 5 stars

Thieves

They did not unlock my phone have not sent back refund they are a pack of thieves please please go else where oh its been 3 weeks.

25 August 2020
Unprompted review
Rated 1 out of 5 stars

Sneaky Cowardly Scammers

Guys - Did a test on these scammers - didn't put the imei number in and it still led me to card details - STAY AWAY....... Why are these sites not found and shut down ? Looking into it - clock is ticking........DO NOT SEND MONEY to these freaks.

12 August 2020
Unprompted review

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