While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telephone answering service

Written by the company

Telephone Answering Service


Contact info

3.3

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Giving me time to breathe!...

Running a SME can be challenging at the best of times, wearing soo many hats, and being available to everyone for everything all the time can be difficult. I run a small Heating Company, and Phone Angels have allowed me the time to work on things at my pace, knowing that all my customers get to deliver their message and have a friendly responsive voice! The team are super friendly, professional and importantly, never miss a call! I'd be lost without them now! Thanks Guys! A** ❤️

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Great service. We have used phone angels for a few months now and they have always provided us with a great service. Very professional and nice company to deal with. Highly recommend. The agents are super nice, polite and try and understand your business so they can answer your customers more professionally. The service has made my life a lot more easier when people are hard to find.

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Since joining Phone Angels my work load…

Since joining Phone Angels my work load has become a breeze and I love waking up with free stress day not answering them randomly calls and I focus more into doing plumbing- the staff are very friendly , could not recommend them highly enough !!
Thanks Phone Angels

21 September 2021
Unprompted review
Rated 5 out of 5 stars

Really impressed with Jodi and the…

Really impressed with Jodi and the team, we had no idea how many call we were missing, having the phone angels in place has helped us improve our service and won us new business! its a win win, at a reasonable price also

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Phone Angels - bona fide Angels!

Phone Angels are exactly that! They answer your phones as if they were sitting next to you and take the time to listen to the caller, directing calls prefectly.
Great service, thank you.
Paul Thompson
Founder
Acorn.finance

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Service !

We’ve been using Phone Angels for the past 6 months, I have been hugely impressed by the service from Jodi and the team, now I get clients commenting about how cheerful and helpful you guys are. I really appreciate knowing that customers are being taken care of. I’ve already recommended you to a few other local businesses and now that I have this service I wouldn’t know what to do without it to be honest.
Genuine Thanks !

Paul Wallis Building and Joinery

27 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look