Phoneparts Ltd. Reviews 

879
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very wide selection of repair tools and parts at very affordable prices. None of their products feel or look of low quality. And their customer service is very good too. I highly recommend this shop t... See more

Rated 5 out of 5 stars

Bought tools and parts from phoneparts. The staff are very helpful, replying to chats very quickly and give honest opinion. Aftersales is also excellent, making sure a small issue was resolved... See more

Rated 5 out of 5 stars

Quick and good parts but delivery to malta is expencive for maltease customers tks

Rated 5 out of 5 stars

I was having issues with my login details and one of the members of their team helped me in no time. No communication issues ,everything was perfect. Thank you phoneparts.mt And thank you Ivan Ian... See more

Company details

  1. Electronic spare parts

Written by the company

Phoneparts, with an online sales experience of over 15 years works on a daily basis in the repair sector and flawlessly knows all the tools and machines that we offer on our site. We actually have become one of the European references for product quality and customer support. In addition to all the equipment needed to carry out the repair work, we sell 100% genuine or very high-quality, legal, compatible spare parts for all brands and models of best-selling smartphones and tablets. We work with the best couriers in the world, all orders placed on our website until 3.00PM are shipped by the same day to deliver from Malta to all European countries in 24H/36H


Contact info

4.9

Excellent

TrustScore 5 out of 5

879 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(879)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best Shop for mobile parts

I am more and more surprised in good way about this company. I ordered parts for phones 26 of october. After one hour DHL already picked up the package and the next day the package arrived from Malta to Estonia. It took less than 24 hours. Most countries doesnt have even post service so quick inside one country 😅. The second surprise was free gift. On the same day when I received the order I dropped accidentally my iPhone to water. And when I arrived to home I thought in my mind that perhaps they sent some screwdriver bits with the pckage. And I was so surprised when I opened the package and they really sent thank you gift package with small screwdrivers and it saved my iPhone as it was possible to open my iPhone luckily with those gift screwdrivers. The best experience. Thank you

27 October 2023
Unprompted review
Rated 1 out of 5 stars

🚨 ‼️ FRAUD….dont buy ANY product

🚨 ‼️ FRAUD….dont buy ANY product
If the product doesn’t work NO REFUND EVEN I take product same day also but nothing

15 November 2023
Unprompted review
Phoneparts Ltd. logo

Reply from Phoneparts Ltd.

Good morning,
This is your second negative review for the same problem;
you falsely used two offensive words: fraud and scammers.

We don't understand what you want from us; maybe discredit us?

I believe the hundreds of Trustpilot feedback on our company speak for themselves.

If you have broken a display and used this system to get a new one, you are going down the wrong path;
YOURS IS A GENUINE ATTEMPT TO DEFRAUD US.

At the same time, we sold you an original spare part, a 100% working Samsung Service Pack, and now you expect us to give you a new one without even being able to check it.

It is your right to ask for a replacement of a product. Still, it is also our right to receive it complete with all its elements and have it checked before refunding/replacing it to determine if it is defective or if a fall or incorrect assembly has broken it.

We believe you must stop writing falsehoods; you've already written enough.

P.S. We would like to clarify for those reading that you purchased as an individual and not as the owner/worker of a repair centre with experience in repairs of mobile phones.

Rated 5 out of 5 stars

The Best Shop in Europa

The Best Shop in Europa, fast delivery with good Tools and Parts in top quality. I buy only from this Shop and never disappointed and very transparent. They only sell whats good, Ehen the dont sell it, its Not good.

12 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look